2000 MERCURY GRAND MARQUIS Complaints

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS TAKEN IN FOR MAINTENANCE TO REPLACE A VAPOR MANAGEMENT VALVE, THE SERVICE DEALER NOTED THAT BOTH UPPER AND LOWER BALL JOINTS WERE WORN. THERE WERE NO IMMEDIATE REPAIRS MADE TO THE BALL JOINTS.

DT*: THE CONTACT STATED WHEN THE CRUISE CONTROL WAS DEACTIVATED MANUALLY OR DEACTIVATED BY APPLYING BRAKE PRESSURE, THERE WAS A LOUD POPPING NOISE. THE DEALERSHIP DETERMINED THIS WAS BY PRESSURE IN THE CRUISE CONTROL LINE. THE CONTACT EXPRESSED THIS PROBLEM WAS RELATED TO BRAKE REPAIR WORK PERFORMED BY THE DEALERSHIP.

DT*: THE CONTACT STATED THE ENGINE REVVED FOR NO APPARENT REASON AND THE CHECK ENGINE LIGHT ILLUMINATED PREVIOUSLY. THE VEHICLE HAS NOT BE TAKEN TO THE DEALER. THE VEHICLE HAD ONE ACCIDENT ABOUT 2.5 YEARS AGO WHEN THE VEHICLE HIT A DEER. THE DEALER DETERMINED THEN THAT THERE WERE NO ENGINE PROBLEMS AFTER THE ACCIDENT, ONLY DAMAGE TO THE BODY OF THE VEHICLE. THE CONTACT EXPRESSED THAT ON TWO OCCASIONS WHILE THE VEHICLE WAS BEING PARKED, THE ENGINE HAS SURPASSED 5000 RPMS.*AK

DT*: THE CONTACT STATED WHILE PULLING THE SEAT BELT, THE RETRACTOR MECHANISM LOCKED MAKING IT IMPOSSIBLE TO BUCKLE THE SEAT BELT. THE DEALER INDICATED THE SPRING IN THE RETRACTOR MECHANISM WAS BROKEN AND IT NEEDED TO BE REPLACED.

DT*: THE CONTACT STATED THE WINDSHIELD WIPERS WERE REPAIRED PREVIOUSLY UNDER RECALL. LAST SATURDAY THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT WARNING. THERE IS A RECALL, #00V138000 CONCERNING THE WINDSHIELD WIPER/WASHER HOWEVER; THE RECALL DID NOT CORRECT THE PROBLEM. THE DEALER HAS NOT BEEN CONTACTED AND THE VEHICLE HAS NOT BEEN REPAIRED. UPDATED 03/09/06. *JB

DT: THE CONTACT STATED VEHICLE WAS REPAIRED UNDER RECALL 00V138000 CONCERNING THE WINDSHIELD WIPER CONTROL MODULE IN AUGUST 2000. THE WINDSHIELD WIPER CONTROL MODULE. THE PROBLEM RECURRED. WHILE THE CONTACT'S WIFE WAS DRIVING HOME FROM WORK THE WINDSHIELD WIPERS STOPPED WORKING. THE REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK

CONSUMER 2000 GRAND MARQUIS BRAKES RE-LINED AND REAR ROTORS WERE REPLACED AT 17000 MILES. *TS *JB

DT: THE CONTACT HAD TO REPLACE FUSES APPROXIMATELY EVERY THREE TO FOUR DAYS. THE DEALER SAID IT MAY BE THE CLOCK SPRING, BUT THEY WOULD HAVE TO PERFORM A DIAGNOSTIC TEST TO CONFIRM THE PROBLEM. THE DIAGNOSTIC TEST HAS NOT BEEN PERFORMED. THE CONTACT REPORTED THAT THE CONDENSER WENT OUT AT APPROXIMATELY 40,000 MILES. *AK

2000 MERCURY GRAND MARQUIS ENGINE SHUT DOWN CAUSING CONSUMER TO LOSE POWER BRAKES AND STEERING. THIS WAS CAUSED BY A SHORT IN SPARK PLUG. *TS THE SHORT OCCURRED IN THE SPARK PLUG ON THE #4 CYLINDER. THIS CONFUSED THE POWER CONTROL MODULE WITH SIGNALS IT WAS RECEIVING FROM THE ENGINE AND TRIED TO COMPENSATE WHICH AFFECTED OTHER SYSTEMS AND A SORT OF CHAIN REACTION OCCURRED. *NM

CONSUMER 2000 MERCURY MARQUIS LS SHIFTS GEARS ON ITS OWN AT 45 65 MPH AND THEN THE TRAC CONTROL LIGHT COMES ON. *TS WHEN THE TRAC LIGHT CAME ON, THE VEHICLE COMPLETELY SHUT DOWN, AS IF THE CONSUMER HAD USED THE KEY TO TURN OFF THE IGNITION. AFTER SEVERAL VISITS TO DIFFERENT DEALERS, NO ON HAS BEEN ABLE TO FIND THE PROBLEM. *JB