2002 MERCURY GRAND MARQUIS Complaints

THERE IS A CONCERN ABOUT THE SAFETY OF THE GAS TANK AND THE SIMILARITY TO THE FORD CROWN VICTORIA'S WITH THEIR REAR END ACCIDENTS, RESULTING IN A VEHICLE FIRE. *JG *SCC

CONSUMER STATES THAT THE BRAKE PEDEL IS TO CLOSE TO THE ACCELERATION PEDEL. TS

WHILE TRAVELING HIGHWAY SPEEDS VARIYING 65-70 MPH, THE RIGHT REAR TIRE FAILED DUE TO TREAD SEPERATION WITH NO WARNING. THE TIRE WAS MADE BY MICHELIN WITH THE SIZE BEING P22560R16. PLEASE DESCRIBE DETAILS. NLM

WHEN PRESSING ACCELERATOR PEDAL IT STICKS.*AK CONSUMER STATES THAT THE ACCELERATOR STUCK ON 2 OCCASIONS DUE TO DEFECTIVE THROTTLE BODY SYSTEM, THROTTLE BODY WAS REPLACED. *SLC

CRUISE CONTROL WAS SET AT 65MPH ON THE VEHICLE. CRUISE CONTROL WOULD NOT DISENGAGE MANUALLY OR WHEN BRAKE PEDAL WAS APPLIED. SPEED INCREASED TO 75MPH BEFORE EMERGENCY BRAKE WAS APPLIED TO STOP VEHICLE. MERCURY DEALER WAS NOTIFIED. *AK *SCC

SERPENTINE BELT BROKE OFF WHILE CONSUMER WAS DRIVING, CAUSING STEERING, BRAKES, AND A FEW OTHER PARTS ON VEHICLE TO MALFUNCTION. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING. *AK

WHEN THE CAR WAS PUT IN REVERSE THE CAR STARTED BACK AT A RAPID SPEED BEFORE THE GAS PEDAL WAS DEPRESSED. LATER FOUND THAT THE PEDAL WAS BROKEN AND THE SPRING MISSING, MAKING THE PEDAL ALMOST TOUCH THE BOTTOM OF THE DASH.*AK

WHILE PUTTING VEHICLE IN GEAR VEHICLE SPED UP WITHOUT CONSUMER APPLYING PRESSURE TO ACCELERATOR. VEHICLE WAS TOTALED. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK THE DEALER STATED THAT THEY WERE WAITING TO HEAR FROM FORD ON THE ENGINE VIBRATION PROBLEM. CONSUMER WAS GETTING THE VEHICLE WASHED AND THE ATTENDANT EXPLAINED THAT WHILE ATTEMPTING TO MOVE THE VEHICLE OFF THE CONVEYOR, THE VEHICLE RACED ACROSS THE HIGHWAY AND ALTHOUGH HIS FOOT WAS ON THE BRAKE, THE VEHICLE WOULD NOT STOP. THE VEHICLE FINALLY CAME TO A REST AFTER CRASHING INTO AN ONCOMMING VAN. THE VEHICLE WAS TOTALLED. *JG

THE CARS EXHIBITS PROBLEM DESCRIBED IN BULLETIN 15415 SB630431. DEALER CLAIMED IT WAS EXHAUST VIBRATION. THEY REALIGNED THE EXHAUST. THIS DID NOTHING TO CORRECT. THE DEALER CLAIMS IT MUST BE THE WAY I DRIVE SINCE ALL THE OTHERS ON THE LOT ARE JUST LIKE. *AK

THE TRANSMISSION WAS REPLACED. THE VIRBRATION/SHUDDER CONTINUES. THE GOING INTO REVERSE PROBLEM APPEARS TO BE SOLVED.*AK