1999 MERCURY GRAND MARQUIS Complaints

WHILE DRIVING AND WITHOUT WARNING THE TIRE TREAD SEPARATED WHICH MADE IT DIFFICULT FOR THE CONSUMER TO CONTROL THE VEHICLE(SIZE#2256016 ,DOT#W2X01P64900). *NLM

I HAVE BEEN HAVING PROBLEMS WITH 'DEAD' SPOT IN MY STEERING, CAUSING ME TO OVERSTEER. I TOOK THE CAR TO A GOODYEAR SERVICE WHERE THEY ADJUSTED SOME PART ON THE GEAR BOX. THIS HELPED, BUT CONTINUED TO OVERSTEER THE VEHICLE. I RETURNED TO THE SHOP AGAIN AND PURCHASED FOUR (4) NEW TIRES, ALIGNED THE FRONT END ALL ALL FOUR WHEELS. AGAIN THE ADJUSTED THE GEAR BOX DUE TO MY COMPLAINT. I DROVE OVER TO SARASOTA WHERE I WAS NOT SATISFIED WITH THE WAY THE CAR WAS STEERING AND I RETURNED TO ANOTHER GOODYEAR STORE WHERE I WAS ADVISED THE GEAR BOX IS 'CONDEMNED' AND HAS TO BE REPLACED. MY CAR NOW 'WANDERS' ALL OVER THE ROAD AND I MUST FIGHT TO CONTROL THE VEHICLE IN A STRAIGHT LINE. I HAVE OWNED MANY CARS OVER THE YEARS AND HAVE TALKED TO SEVERAL MECHANICS WHO ADVISED ME THAT THIS IS NOT COMMON AND MUST BE A DEFECTIVE GEAR BOX INSTALLED ON THE VEHICLE. I FEEL MERCURY SHOULD REPLACE THE GEAR BOX AT THEIR EXPENSE, NOT MINE AS THIS IS A SAFETY FEATURE THAT SHOULD NOT OCCUR. MR

THE CONSUMER WAS INVOLVED IN A MINOR FENDER BENDER DRIVING AT 5 MPH WHEN THE TWO FRONT AIR BAGS DEPLOYED. CONTACTED DEALER. MR

FRONT DISC BRAKES SQUEAKED AND SQUEALED EXCESSIVELY SINCE THE ORIGINAL PURCHASE OF THE VEHICLE. RETURNED VEHICLE SEVERAL TIMES TO DEALER TO CORRECT PROBLEM. DEALER REPLACED FRONT PADS AND TURNED ROTORS. REPLACEMENT PADS WERE FORD MOTORCRAFT PADS. BRAKING POWER WAS NOTICEABLY REDUCED IMMEDIATELY AFTER THE FORD MOTORCRAFT PADS WERE INSTALLED. AFTER ANOTHER TRIP TO THE DEALER, FORD OEM PADS WERE INSTALLED. BRAKING POWER WAS RESTORED TO NORMAL (ORIGINAL) LEVELS, AND THE SQUEAKING / SQUEALING WAS GONE. MY CONCERN IS THAT FORD MOTORCRAFT PARTS ARE NOT THE EQUIVALENT TO THE OEM PARTS, AND THAT DEALERS THROUGHOUT THE COUNTRY ARE BEING SHIPPED, AND INSTRUCTED TO USE FORD MOTORCRAFT DISC PADS WHICH CLEARLY ARE CREATING A DANGEROUS CONDITION. MR

HEADLIGHTS NIGHT VISION IS VERY POOR ON HIGH BEAM, AND LOW BEAM IS POOR LY CONSTRUCTED. CONSUMER CAN'T TELL THE DIFFERENCE BETWEEN HIGH AND LOW BEAM. PLEASE PROVIDE FURTHER INFORMATION.

VEHICLE WILL NOT IDLE, CONSUMER HAS TO PRESS ACCELERATOR TO KEEP VEHICLE IDLING. DEALER REPLACED IDLE CONTROL VALVE TWO MONTHS AGO. AT THIS TIME PART NEEDS TO BE REPLACED AGAIN. VALVE WAS FIRST REPLACED IN 2000.*AK

AT 12000 MILES DISCOVERED THAT LEFT BODY MOUNT BOLT WAS LOOSE. CONSUMER RETIGHTENED BOLT. VEHICLE BEGAN DRIVING IMPROPERLY. CONSUMER CHECKED AND NOTICED THAT RIGHT BODY MOUNT BOLT HAD SNAPPED. CONSUMER VERY CONCERNED BECAUSE BOLTS HOLD BODY OF VEHICLE TO SUBFRAME, AND A BROKEN BOLT INCREASES PRESSURE ON THE REMAINING ONES, POSSIBLY RESULTING IN AN ACCIDENT WHILE DRIVING.*AK *YH

REPLACEMENT FLOORMATS PURCHASED AT FORD DEALERSHIP, ROLLED UP FROM THE HEAT. WHILE DRIVING ENGINE REVVED, CONSUMER NOTICED FLOORMAT ON TOP OF ACCELERATOR PEDAL. PART NUMBER 1W7Z5413086EAC. *AK *JB

CONSUMER STARTED VEHICLE AT A COLD START AND PULLED OUT, THEN CAME TO A STOP. CONSUMER PRESSED THE ACCELERATOR AND VEHICLE STALLED OUT.*AK *MJ

DEALERSHIP REPLACED PARTS UNDER WARRANTY W/ DEDUCTABLE. NO SAFETY DEFECT LISTED. *AK