2010 MERCURY MARINER Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE TRYING TO BACK OUT OF A PARKING SPACE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

MY TORQUE SENSOR FAILED AFTER RECALL 14S05 WAS PERFORMED. THIS ALMOST CAUSED AN ACCIDENT GOING 70 MPH ON I70 BECAUSE THE POWER STEERING ASSIST WENT INTO MANUAL MODE WITH NO WARNING. HAVE TAKEN THE VEHICLE TO LARRY H MILLER FORD FOR SERVICE FOUND BAD TORQUE SENSOR WHICH WAS SUPPOSED TO HAVE BEEN FIXED WITH THE RECALL. I HAVE TRIED TO WORK WITH FORD AND HAVE HAD NO LUCK WITH ANY RESOLUTION AND I AM GETTING THE RUN AROUND. FROM DOING MY RESEARCH, I AM NOT THE ONLY ONE WITH THIS ISSUE AND I DO BELIEVE FORD HAS NOT MET THEIR OBLIGATION TO THIS RECALL. I WAS TOLD THAT IF I HAD NOT BROUGHT MY VEHICLE IN FOR THE RECALL I MAY BE ELIGIBLE FOR THE REPLACEMENT. SO IF I HAD LET IT GO THEY WOULD FIX THE PROBLEM. BUT, BECAUSE I HAD THE RECALL ADDRESSED IT'S MY PROBLEM. DO NOT THINK FORD IS FIXING THE PROBLEM THEY ARE PUTTING A BANDAGE ON IT. FORD'S RECALL FIX, ONLY RE-FLASHED THE COMPUTER SOFTWARE AND DID NOT PROVIDE A HARDWARE FIX FOR THE TORQUE SENSOR ITSELF, WHICH FAILED FOR A SECOND TIME.

MY ENGINE LIGHT KEEPS COMING ON AND I HAVE BEEN TOLD ITS THE LITTLE FLAP TO THE GAS TANK BUT THEY CAN REPAIR IT YET AS A RECALL HOW IS THAT WHEN THEY ALREAY KNOW WHAT IT IS?

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE ATTEMPTING TO MAKE A U TURN AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

OUR 2010 MERCURY MARINER HAD A CLUNKING AND LOSS OF POWER ON TWO DIFFERENT OCCASIONS. THE FIRST TIME WE BROUGHT IT TO THE FORD DEALER AND HE CHECKED CODES, ETC, ONLY TO FIND NOTHING. THE CLUNKING OR LOSS OF POWER DID NOT CAME BACK FOR A WHILE. SEVERAL MONTHS LATER WHILE DRIVING HOME FROM WORK, THE CLUNKING SOUND APPEARED AGAIN, THERE WAS AN EVIDENT LOSS OF POWER AND THE ORANGE WRENCH DISPLAYED ON THE SPEEDOMETER INDICATED AN ISSUE. I HAD TO WORK ON GETTING THE VEHICLE UP TO SPEED AND POWER AGAIN, SLOWING THE TRAFFIC IN BACK OF ME DOWN. THE VEHILE WAS PURCHASED A YEAR AGO, ALMOST TO THE DAY AND HAS APPROXIMATELY 52,000 MILES ON IT. I CALLED THE FORD DEALER WHO MADE ARRANGEMENTS TO BRING THE VEHICLE IN FOR A CHECK UP. BASED ON WHAT I'M READING, THESE ARE KNOWN ISSUES WITH A THROTTLE? NOT CERTAIN IF THERE'S A RECALL OR NOT BUT WILL CERTAINLY FIND OUT. BASICALLY, OUR VEHICLE IS UNSAFE TO DRIVE.

I SUFFERED AN ACCIDENT BECAUSE WHILE DRIVING IN A HIGHWAY, I COULD NOT STEER THE WHEEL AND THE ENGINE STOP WORKING. I WROTE BEFORE BECAUSE OF WHAT HAPPENED AND HAVE NOT RECEIVED AN ANSWER. WHAT CAN I DO? THANK YOU *TR

REAR LIFTGATE GLASS SHATTERED SUDDENLY WHILE OPENING/CLOSING REAR LIFTGATE. AUTOMOBILE WAS PARKED.

2010 FORD MERCURY MARINER. NEED I SAY MORE? THIS VEHICLE HAS EVERYTHING WRONG WITH IT!! FORD SHOULD RECALL THE ENTIRE VEHICLE AND GIVE OUT CARS THAT WORK. MY VEHICLE HAS BEEN THROUGH THE THROTTLE BODY RECALL THAT LEFT ME STALLED IN THE MIDDLE OF A BUSY INTERSECTION. THANKFULLY I DIDN'T DIE. I HAVE TWO MORE RECALLS TO GET FIXED AND THE MOST RECENT FUN TOOK PLACE ON 01/04/2016 WHEN THE REAR LIFTGATE SHATTERED WHEN CLOSING. THIS HAPPENED AT NIGHTTIME IN JANUARY AFTER TEMPS HAD FALLEN TO 20 DEGREES. THE VEHICLE WAS STATIONARY AND PARKED IN THE DRIVEWAY.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW SLID DOWN INTO THE DOOR. THE CONTACT STATED THAT THE WINDOW HAD TO BE PULLED UP MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE YEAR LATER, THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE WINDOW SLID DOWN INTO THE DOOR AND HAD TO BE MANUALLY RAISED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE POWER WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 03/04/16*LJ UPDATED 03/14/16.*JB

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE MAINTENANCE WARNING LIGHT ILLUMINATED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. AFTER LEAVING THE DEALER, THE MAINTENANCE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,980.