2010 MERCURY MARINER Complaints

I HAD TWO SEPARATE OCCASIONS OF MY CAR STALLING IN THE PAST THREE DAYS. ON MAY 1ST I WAS TRAVELING AT ABOUT 40 MPH WHEN MY WRENCH LIGHT CAME ON AND THE CAR STALLED OUT. FORTUNATELY THERE WAS A MEDIAN RIGHT BY ME AND I WAS ABLE TO HURRY UP AND MOVE OVER BEFORE THE CAR CAME TO A COMPLETE STOP. ON MAY 3RD I WAS TRAVELING AT ABOUT 35 MPH WHEN THE WRENCH LIGHT CAME ON AND MY CAR STALLED OUT IN MIDDLE OF THE ROAD. THIS TIME I WAS STUCK IN MIDDLE OF THE ROAD BUT NO ONE WAS BEHIND ME. I WAS ABLE TO RESTART THE CAR AND CONTINUE DRIVING. IF THIS HAD HAPPENED ON THE MAIN ROAD THEN THERE WOULD HAVE BEEN A GOOD CHANCE OF AN ACCIDENT OCCURRING AND HARMING ME OR MY CHILDREN.

REPEATED PROBLEMS WITH VEHICLE NOT STARTING. FORD DEALER REPLACED LOCK MODULE AND IGNITION CYLINDER. TOTAL COST $526.50. I PURCHASED VEHICLE NEW, AND SERVICED ONLY AT FORD DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL LOCKED WITHOUT WARNING ON MULTIPLE OCCASIONS UPON MAKING A TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO FULLY TURN THE STEERING WHEEL LEFT OR RIGHT ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WILL BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DASH ILLUMINATED DURING THIS EPISODE AS WHEEL. I CHECKED THEOWNERS MANUAL AND THEN CALLED MY LOCAL DEALER WHO RECOMMENDED THE CARE BE TOWED TO DEALER AND NOT DRIVEN. THIS WAS DONE THE NEXT DAYAND AFTER A FULL DAY OF CHECKING THE VEHICLE, THE DEALER ADVISED THEY HAD NO IDEA WHAT THE PROBLEMS WAS. THEY RELEASED THE CARE TO ME. THE NEXT WEEK THE SAME SITUATION HAPPENED SEVERAL MORE TIME AND FINALLY, WHILE ON THE WAY TO DEALER, IT HAPPENED AGAIN WITH THE SERVICE ENGINE LIGHT COMING ON AS WELL. THIS TIME THE DEALER IDENTIFIED THE PROBLEM AS THE THROTTLE BODY AND REPLACED IT AT A COST INEXCESS OF $500. *TR

SLOWED TO MAKE A RIGHT HAND TURN INTO A PARKING LOT AND THE VEHICLE STALLED. THERE WAS NO WARNING OF AN IMPENDING STALL AND NO CONSOLE LIGHTS CAME ON OTHER THAN THE BATTERY LIGHT AND THE OIL LIGHT. THE INCIDENT DID NOT CREATE AN ERROR CODE IN THE COMPUTER SYSTEM AS I TOOK THE VEHICLE TO A FORD DEALERSHIP FOR SERVICE AND TO CHECK FOR ANY ISSUES WITH THE VEHICLE. FORD REPAIR SHOP FOUND NOTHING WRONG WITH VEHICLE UPON INSPECTION AND SAID THERE WAS NOTHING THEY COULD DO WITHOUT AN ERROR CODE IN THE COMPUTER SYSTEM. A STALLING INCIDENT OCCURRED AGAIN ON 3/18/14. IN THIS INSTANCE, AGAIN THERE WAS NO WARNING. I HAD JUST EXITED OFF OF THE HIGHWAY AND WAS ACCELERATING AFTER A STOP SIGN. THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. AGAIN, ONLY THE BATTERY LIGHT AND OIL LIGHT CAME ON. *TR

I WAS TRYING TO ACCELERATE AT A STOP LIGHT AND THE TRANSMISSION (?) DID NOT ENGAGE. WHEN I CAME TO A STOP LIGHT THE CAR JERKED LIKE IT WAS IT COULD NOT SWITCH GEARS. *TR

TWICE IN TWO DAYS WHILE SPEEDING UP TO GET ON HIGHWAY MY MARINER LOOSES COMPLETE POWER AND THE WRENCH LIGHT COMES ON. LUCKY FOR ME IT WAS JUST BEFORE I WAS TURNING ON TO MERGE. SECONDS LATER IT WOULD HAVE BEEN A SERIOUS ACCIDENT, DUE TO THE SUDDEN STOP. I HAD TO SHUT THE CAR OFF AND START IT BACK UP IN ORDER TO GET GOING AGAIN. AFTER READING #PE13003 HAS BEEN FILE FOR THE SAME EXACT PROBLEM WITH SAME MAKE AND MODEL. SOMEONE BETTER REACT BEFORE SOMEONE LOOSES A LIFE. THIS IS HORRIBLE. *TR

IN 2011, WHILE DRIVING AT APPROXIMATELY 60 MPH, I PRESSED THE GAS PEDAL AND COULD NOT ACCELERATE. THE ENGINE STAYED ON BUT I COULD NOT ACCELERATE. I WAS ABLE TO TURN ON THE HAZARDS AND PULL OFF TO THE SIDE OF THE HIGHWAY. I TURNED OFF THE VEHICLE AND AFTER WAITING 5 MINUTES I RESTARTED THE VEHICLE AND THE GAS PEDAL WAS WORKING. THEN AGAIN IN OCTOBER 2013, I WAS DRIVING APPROXIMATELY 30 MPH WHEN I LOST ACCELERATION CAPABILITY. THIS TIME THE THROTTLE BODY INDICATOR LIGHT WAS DISPLAYED. I TOOK THE VEHICLE IN TO A MECHANIC AND HE STATED THAT NOTHING REGISTERED ON THE COMPUTER AS A MALFUNCTION. HE LOOKED AT THE INTAKE VALVE AND COULD NOT SEE ANY BUILD-UP. IN JANUARY 2014 THIS HAPPENED 3 TIMES AND I WAS ABLE TO RESTART THE VEHICLE AND PROCEED. HOWEVER, ON JANUARY 11, 2014 AFTER THE MALFUNCTION THE VEHICLE DID NOT RESET IMMEDIATELY NOW THE CHECK ENGINE LIGHT IS DISPLAYED. *TR

WHEN ACCELERATING THROUGH AN INTERSECTION, MY VEHICLE LOST ACCELERATION POWER AND THE POWER BRAKES FAILED. AFTER RESTARTING THE VEHICLE, THE VEHICLE WAS SLOWLY MOVED TO A SIDE STREET, BACKING-UP TRAFFIC ON THE BUSY STREET. THE VEHICLE WAS TOWED TO A FORD DEALERSHIP AND THE DIAGNOSIS WAS THAT THROTTLE BODY NEEDED REPLACING. THE SERVICE COST ME $503 PLUS TAX. *TR

THE VEHICLE SHUT OFF WHILE DRIVING. THIS RE-OCCURRED SEVERAL TIMES DURING THE NEXT 8 DAYS ALSO WHILE DRIVING, ONE TIME WHILE MAKING A LEFT HAND TURN ACROSS ONCOMING TRAFFIC. WE RESEARCHED THE PROBLEM AND HAD TWO ESTIMATES DONE AND CONTACTED FORD MOTOR COMPANY. THE THROTTLE BODY HAD TO BE REPLACED AND THE REPAIR COST US $400.00 DOLLARS. WE HAVE RESEARCHED THIS PROBLEM AND HAVE SEEN THAT THIS IS A VERY COMMON SAFETY PROBLEM. WE SPOKE WITH OUR NEIGHBORS WHO HAVE A FORD ESCAPE AND ALREADY HAD THEIR THROTTLE BODY REPLACED AS WELL FOR THE SAME PROBLEM. WE WERE TOLD BY THE DEALERSHIP THAT THE NEW PART IS DESIGNED DIFFERENTLY NOW, SO THIS SHOULD NOT HAPPEN TO US AGAIN. THIS HAS TO BE A RECALL ITEM. IT IS OBVIOUSLY A MANUFACTURING DEFECT AND IS A HUGE SAFETY CONCERN. FORD SHOULD HAVE TO BE RESPONSIBLE FOR THESE CHARGES. WE ARE VERY DISAPPOINTED THAT FORD HAS NOT TAKEN RESPONSIBILITY FOR THIS ISSUE AND THAT ALL OF US HAVE TO PAY FOR A DEFECTIVE SYSTEM THAT FORD MOTOR COMPANY KNOWS IS A PROBLEM, AND COULD HAVE BEEN THE CAUSE OF A MAJOR ACCIDENT. *TR