2008 MERCURY MARINER Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE OFF AND THE FAILURE RECURRED. THE CONTACT WENT TO AN UNKNOWN FORD DEALER IN CHULA VISTA, CA 91910 AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN RECALL; THEREFORE, SHE WOULD HAVE TO PAY A FEE FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

I HAVE 2008 MERCURY MARNIER 1ST GEAR STARTS OFF FINE 2ND GEAR WON'T SHIFT TILL IT GETS TO 3750 RPM THEN SHIFTS 3RD FINE NOT IN 4TH IT'S GIVING ME CODES P0732 AND P0734

IN TOWN, WHILE DRIVING 30 MPH, THE ENGINE SHUTS DOWN, LOSING POWER STEERING AND POWER BRAKE CONTROL.

I WAS DOING 45 MILES AN HOUR ON PULASKI HIGHWAY WHEN MY POWER STEERING WENT OUT AND I ALMOST HIT ANOTHER CAR BUT WHEN I TALKED TO THE CAR DEALER THEY KEEP SAYING THEY WORRYING ABOUT GETTING THEIR CAR PAYMENT SO HOW DO I GET THIS FIXED IT WAS ON THE RECALL LIST BUT THEY SAID SINCE IT WASN'T MADE IN KANSAS IT DON'T COVER HERE I'VE BEEN TAKING IT TO DIFFERENT SHOPS AND EVERYBODY TALKING ABOUT LIKE A THOUSAND TO $2,000 I'VE BEEN PUTTING MONEY IN THIS FRONT END FOR THE LAST COUPLE MONTHS FIRST IT WAS THE TO U-JOINT TO CONNECT THE POWER STEERING THEN IT WAS THE CALIPERS OVERHEATING NOW IS NO STEERING AT ALL

WAS DRIVING WHEN OUT OF NO WHERE LOST STEERING, BECAME SO HARD TO MOVE STEERING WHEEL, ALMOST CRASHED WHEN TRYING TO TURN WHEEL TO PULL OUT INTO TRAFFIC. BARELY MADE IT HOME.

ABS WARNING LIGHT COMES ON AND CHECK BRAKE SYSTEM MESSAGE COMES ON AT ANYTIME WHILE DRIVING ON SITTING STILL. LOSE BRAKING POWER, CAUSING DRIVER TO PUSH BRAKE VERY HARD TO STOP AND BRAKE PEDAL SOMETIMES GOES TO THE FLOOR AND YOU HAVE TO USE EMERGENCY BRAKE TO STOP. DEALER COULDN'T LOOK AT THE CAR FOR THREE WEEKS SAID ITS OKAY TO DRIVE IN "MANUAL MODE", HOWEVER MANUAL MODE ONLY USES REAR BRAKES AND WILL TAKE VEHICLE A LONG DISTANCE TO STOP IN RAINY CONDITIONS.(I WENT THROUGH A BUSY INTERSECTION IN THE RAIN AND ALMOST HAD AN ACCIDENT SO LEFT IT AT THE DEALER). DEALER HAD VEHICLE FOR ALMOST SIX WEEKS, REPLACED THE ABS HUC TWICE, FINALLY CALLED FORD. FORD ADVISED TO REPLACE ALL BRAKE HOSES "DUE TO RESTRICTIONS". DEALERS ARE TELLING OWNERS THEY HAVE TO REPLACE ABS HCU AND PART ALONE COST $4700.00. HOWEVER, FORD KNOWS OF THE PROBLEM AND IS NOT PUTTING OUT A BULLETIN OR RECALL, UNTIL SOMEONE GETS KILLED. OWNERS ARE TRADING THE UNSAFE CAR BECAUSE THE DEALER IS MISDIAGNOSING THE REAL PROBLEM WHICH COST APPROXIMATELY $300.00

WHILE DRIVING ON THE HIGHWAY CHECK BRAKE SYSTEM MESSAGE AND BRAKE LIGHT COMES ON VEHICLE BRAKING BECOMES VERY HARD TO STOP. AFTER STOPPING VEHICLE AND TURNING VEHICLE OFF AND ON SEVERAL TIMES BRAKE WARNING LIGHT GOES OFF AND VEHICLE DRIVES NORMALLY FOR A FEW DAYS THAN PROBLEM COMES BACK. WHILE AT A LIGHT ONE DAY BRAKE WARNING LIGHT CAME ON DROVE FOR APPROXIMATELY 1 MILE AND NO BRAKES AT ALL WAS ABLE TO TURN IN TO A PARKING LOT AND APPLY THE EMERGENCY BRAKES TO STOP. LEFT VEHICLE OVER NIGHT THE NEXT DAY TURNED VEHICLE ON AND OFF SEVERAL TIME AND BRAKES BEGAN TO WORK. MADE APPOINTMENT WITH DEALER WHO ADVISED IT WILL BE THREE WEEKS TO GET IT IN. AFTER THREE WEEKS TO TAKE VEHICLE IN A WEEK LATER WAS ADVISED ABS HCU WAS PROBABLY BAD. COST FOR NEW ABS HCU MODULE $4700 FOR THE PART ALONE. PICKED UP VEHICLE WITHOUT HAVING IT FIXED AND DROVE LOCALLY FOR A FEW WEEKS WITH BRAKE IN "MANUAL MODE" UNTIL I TRIED TO STOP FOR A YELLOW LIGHT IN THE RAIN AND SLID THROUGH THE INTERSECTION SINCE ONLY THE BACK BRAKES WORKS IN MANUAL MODE. LATER ORDERED A REFURBISHED ABS HCU MODULE COST $1400.00, THE FORD DEALER IS THE ONLY ONE WHO CAN INSTALL UNIT SINCE THE MODULE HAS TO BE PROGRAMED TO THE VEHICLE SOFTWARE. TOOK TWO WEEKS TO GET AN APPOINTMENT DEALER HAD VEHICLE FOR ANOTHER SIX WEEKS TRYING TO PROGRAM AND BLEED BRAKE SYSTEM. DEALER FINALLY INSTALLED THE OTHER ABS HCU UNIT THAT WAS SENT TO ME WHEN I ADVISED THE REFURBISHING COMPANY THAT THE DEALER WAS HAVING ISSUES WITH THE FIRST ONE. DEALER ADVISED THAT THEY INSTALLED THE REPLACEMENT ABS HCU AND REPLACED THE BRAKE LINES, AND THE BRAKES STARTED TO WORK LABOR COST $1900.00. I'M GLAD TO BE HERE TO REPORT THIS SAFETY ISSUE THE NEXT PERSON WOULD PROBABLY NOT BE SO LUCKY.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE THE CONTACT'S WIFE WAS DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO OURISMAN LINCOLN OF FREDERICK (6001 URBANA PIKE #200, FREDERICK, MD 21704 (301) 662-7600) WHERE IT WAS DIAGNOSED THAT THE STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED WHILE PARKED THE LIFT GATE FAILED TO LATCH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE LIFE GATE ASSEMBLY AND WEATHER STRIPPING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,100.

THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT PRESSED BRAKE PADEL TO FLOOR WHILE AVOIDING COLLISION WITH OTHER CARD. THEN PLACED THE VEHICLE INTO PARK TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE ABS MODULE CONTROL THE HYDRAULIC SYSTEM THAT CONTROL BRAKING. INFORMED TO NOTIFY NHTSA OF THE EXTREME UNSAFE BRAKING CONDITION WHEN ABS MODULE FAILS. THE FAILURE MILEAGE WAS APPROXIMATELY 134,129. FORD MOTOR COMPANY CHARGE $4,000 FOR THE ABS MODULE CONTROL. THEY ARE GOUGING THE AMERICAN CONSUMER WITH EXCESSIVE PRICING WHO WANTS TO DRIVE SAFELY.