2010 MERCURY MARINER Complaints

VERY DANGEROUS THROTTLE BODY MALFUNCTION: AS I WAS ACCELERATING FROM APPROXIMATELY 35 MPH I PRESSED THE GAS AND SUDDENLY THERE WAS NO POWER...NOTHING. I HAD POWER STEERING AND BRAKES BUT THE CAR SLOWED DOWN RAPIDLY AND WENT INTO WHAT I LATER FOUND OUT WAS SAFE MODE. IT WAS IDLING ROUGH AND THE CAR WAS SLOWING DOWN RAPIDLY BECAUSE I WAS ON A SLIGHT INCLINE. A WRENCH APPEARED ON THE DASHBOARD. THIS HAPPENED FOUR MORE TIME IN THREE DAYS. THE THROTTLE BODY WAS REPLACED. THIS WAS EXTREMELY DANGEROUS BECAUSE WHERE THIS OCCURED THE SPEED LIMIT WAS 55 MPH, I DO A LOT OF HIGHWAY DRIVING AND I WAS VERY LUCKY THIS DID NOT HAPPEN ON THE EXPRESSWAY. NO CODE APPEARED ON THE DIAGNOSTIC CODE READER EVEN THOUGH THIS OCCURED FOUR MORE TIMES. *TR

I HAD JUST GOTTEN BACK FROM A LONG TRIP, AND WAS STOPPED AT A RED LIGHT - I BARELY ACCELERATED ONCE IT TURNED GREEN, AND THE CAR LOST COMPLETE AND TOTAL POWER, IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT CAME ON. NO THROTTLE WAS WORKING AS MUCH AS I PRESSED DOWN. THE CAR KEPT SNAIL PACING UNTIL I GOT TO AN EMPTY PARKING LOT WHERE I TURNED THE VEHICLE OFF. I TURNED IT BACK ON AND IT REVVED ITSELF, SO I TURNED IT BACK OFF. TURNED IT BACK ON AND ALL OF A SUDDEN IT WORKED AGAIN. I TOOK IT TO THE DEALER WHO CLAIMED IT WAS THE "ELECTRONIC THROTTLE BODY" FAILING AND CHARGED ME $98 FOR THE DIAGNOSTIC. I DECIDED FOR A SECOND OPINION, AND THEY TOOK EVERYTHING APART TO SEE IF IT WAS SOMETHING ELSE SINCE THE CAR IS ONLY 3 YEARS OLD AND ONLY HAS 30,000 MILES ON IT. AFTER MUCH TESTING THEY CONCLUDED IT WAS IN FACT THE "ELECTRONIC THROTTLE BODY," AND THE REPAIR COST ME $595. BEFORE THIS HAPPENED, 2 OR 3 DAYS PRIOR, I FELT THE CAR WAS LOSING POWER AND IT WAS HARD TO GET IT TO GO AT IT'S V6 POTENTIAL. CAR STILL HESITATES AND FEELS LIKE THE ENGINE JUMPS OUT WHEN IT STOPS AND MOVES AGAIN... SURE ENOUGH MY ENGINE MOUNTS NOW NEED REPLACING, AND THAT'S ANYWHERE BETWEEN $350-$500. ANOTHER RECALL PERHAPS? IT'S BEEN DOING THIS SINCE DAY 1, AND MY WARRANTY ENDED ABOUT 6 MONTHS AGO. GO FIGURE... JUST WHEN 3 YEARS WAS UP! SIGH *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

LOST POWER WHILE MAKING A LEFT TURN VEHICLE STALLED RESTARTED BUT CONTINUED TO STALL TOWED TO REPAIR SHOP REPLACED THE THROTTLE BODY ASSEMBLY. *TR

SUDDENLY LOST ALL POWER. CAR DID NOT STALL BUT HAD NO THROTTLE. THERE WAS NO SHOULDER ON BUSY ROUTE 46 IN NEW JERSEY. I WAS FORTUNATE TO BE ABLE TO COAST INTO A WENDY'S PARKING LOT TO AVOID A COLLISION FROM THE REAR. EMERGENCY REPAIR WAS PERFORMED BY A LOCAL MECHANIC. IDENTIFIED FAULT CODE AS P2112. CAR RESTARTED AND I WAS FORCED BY PERSONAL CIRCUMSTANCE TO DRIVE THE CAR HOME DESPITE THE INCIDENT. VERY SCARY SINCE I TRAVELED ON NJ TURNPIKE BY NEWARK AIRPORT...ELEVATED HIGHWAY, 3 LANES, NO SHOULDER, 65MPH, 18 WHEELERS. IF CAR HAD STALLED THERE, I WOULD HAVE BEEN KILLED!!!! I WANT MY GOVERNMENT TO TAKE ACTION TO FORCE FORD TO DO THE RIGHT THING AND FORCE A SAFETY RECALL FOR THE THROTTLE BODY ASSEMBLY.. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS AS THE MIL WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 100,595.

DRIVING AT APPROX 40 MPH CAR ENGINE REACTS ABNORMALLY AND "WRENCH" WARNING LIGHT APPEARS AND CAR "STALLS" OUT AND, ALTHOUGH FULLY OPERATIONAL WILL NOT DRIVE. TURN THE CAR OFF AND BACK ON AND THE ENGINE EVENTUALLY WILL TURN OVER BUT AGAIN REPEATS THE SAME ISSUE OF "STALLING" OUT. AFTER HAVING THE CAR TOWED, THE DIAGNOSIS IS A DEFECTIVE "THROTTLE-BODY". *TR

TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

I PURCHASED MY 2010 MARINER 03/26/2013 FROM A LOCAL DEALERSHIP. WHILE DRIVING AT AROUND 35 - 40 MPH I NOTICED A GRINDING SOUND AND DIFFICULTY TO INCREASE SPEED. I THEN NOTICED THAT MY LEFT BLINKER WAS FLASHING AT A FASTER SPEED AND THE TAIL LIGHT WENT OUT. THAT WAS REPLACED. THE CAR THEN WOULD SPORADICALLY GO DEAD AND WOULD HAVE TO BE JUMPED. I HAD 3 DIFFERENT SERVICE SHOPS LOOK AT THE VEHICLE AND FOUND NO ISSUES. I DID REPLACE THE BATTERY AND IT APPEARED TO RUN FINE FOR ABOUT 3 - 4 DAYS. IT IS NOW SPORADICALLY DEAD AND THE LOCAL DEALERSHIP WILL LOOK INTO THE ISSUE ON 8/7/2013. UNDETERMINED PROBLEM AT THIS TIME. *TR

WHILE MY WIFE WERE GOING OUT TO DINNER WE WERE DRIVING ON THE HIGHWAY AT 45 MPH. I NOTICED A YELLOW WRENCH WARNING LIGHT APPEAR ON THE DASH. THE CAR STARTED LOSING POWER AND BEGAN JERKING. I COULD NOT ACCELERATE AND THE SPEEDOMETER DROPPED TO 0. I COASTED TO THE SHOULDER AND STOPPED. I HAD TO HAVE AAA TOW THE CAR TO MY MECHANIC. HE RAN DIFFERENT TESTS AND THE READOUT HE GOT FROM THE COMPUTER WAS THE THROTTLE BODY ASSEMBLY. HE HAS A PRIORITY ORDER FOR THE PART AND SAID THERE IS A NATIONAL BACKORDER ON THIS PART. I HAVE AN EXTENDED WARRANTY WITH (NAC) AND THEY TOLD HIM THEY WILL NOT PAY FOR THE PART. I HAVE TO PAY CLOSE TO $820 FOR THE PART AND LABOR. FORD HAS KNOWN ABOUT THIS PROBLEM WITH THE 2010 MARINER BUT WILL NOT HAVE A RECALL. DO PEOPLE HAVE TO DIE BEFORE FORD MOTOR COMPANY ACTS? THIS IS A DISGRACE FOR THE CONSUMER. *TR