2010 MERCURY MARINER Complaints
View complaints related to 2010 MERCURY MARINER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2010 MERCURY MARINER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MERCURY MARINER- STOW, OH
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN LOST THROTTLE. THE VEHICLE WENT INTO LIMP MODE. I HAD TO PULL OVER AND POWER CYCLE THE VEHICLE. THIS HAPPENED 8 TIMES IN 40 MILES. EACH TIME THE WRENCH INDICATOR WOULD DISPLAY ON THE DASH. I CHECKED THE ERROR CODES AND THERE WERE SEVERAL OCCURRENCES OF P2111 AND P2112. THIS HAPPENED TO A RELATIVE DRIVING MY VEHICLE A COUPLE DAYS AGO, AND MY WIFE A MONTH AGO. THE ISSUE SEEMS TO BE HAPPENING MORE FREQUENTLY. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- OPELIKA, AL
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED. ALSO, THE CONTACT STATED THAT THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT WERE ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THE PARTS NEEDED TO REPAIR THE FAILURE WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 51,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MARINER- CARMEL, IN
WHILE OPERATING VEHICLE AT ABOUT 25 MPH, THE VEHICLE SLOWED TO A LIMP. IT DIDN'T STALL. AFTER TURNING VEHICLE OFF AND RESTARTING IT SEEMED FINE FOR A FEW MINUTES THEN SLOWED AGAIN. HAD VEHICLE TOWED TO MY MECHANIC. CODE P2112 WAS INDICATED AND A NEW THROTTLE BODY WAS INSTALLED AND RE-PROGRAMMED. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- CENTRALIA, MO
I WAS DRIVING ALONG AT 45 MPH AND THE VEHICLE LOST ALL ENGINE POWER, BUT DID NOT DIE. I STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. I RESTERTED THE VEHICLE AND IT STARTED FINE. I DROVE TWO MILES AND ENGINE LOST POWER AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON. I SHUT THE VEHICLE OFF AND RESTERTED. CHECK ENGINE LIGHT WAS STILL ON, BUT I WAS ABLE TO DRIVE ONE MILE TO A FRIENDS HOUSE. I LET IT SIT FOR 4 HOURS AND DROVE 1/10 OF A MILE AND ENGINE LOST POWER AGAIN. MY FRIEND GAVE ME A RIDE HOME AS I WAS 12 MILES FROM HOME. I CALLED A TOWING SERVICE AND HAD VEHICLE TOWED TO LOCAL GARAGE. COMPUTER CODE REGISTERED A P2111. I CONTACTED LOCAL FORD DEALERSHIP AND THEY RECOMMENDED A THROTTLE BODY CLEANING BECAUSE VEHICLE WAS OUT OF WARRANTY BY 6,000 MILES. HAD SERVICE PERFORMED ON 6/24. ON 6/29 THE ENGINE STALLED AGAIN. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- STATEN ISLAND, NY
DRIVING ON LOCAL STREET VEHICLE LOST POWER WRENCH WARNING LIGHT CAME ON DASH. PULLED OVER TO SIDE OF ROAD SHUT OFF ENGINE. RESTARTED ENGINE WARNING LIGHT WENT OFF. THIS HAPPENED MULTIPLE TIMES WITH THE ENGINE CHECK LIGHT ALSO COMING ON. TOOK TO DEALER WAS DIAGNOSED WITH CODE P2111 . *TR
Source: NHTSA WEB SITE -
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2010 MERCURY MARINER- LONDON, AR
WHILE DRIVING THROUGH ROAD CONSTRUCTION ON THE INTERSTATE MY MARINER LOST POWER. I HAD MY CHILD IN THE BACKSEAT AND WAS LUCKY ENOUGH TO BE ABLE TO PULL OVER AND TURN OFF THE ENGINE. THE POWER TRAIN LIGHT AND ENGINE LIGHT CAME ON. I STARTED IT BACK UP AND CONTINUED UNTIL I COULD EXIT OFF THE INTERSTATE AND CONTINUE ON THE HIGHWAY, WHERE IT HAPPENED AGAIN. AGAIN, I TURNED OFF THE ENGINE AND GOT IT STARTED BACK UP. THIS HAPPENED ONE MORE TIME BEFORE I GOT IT TO THE MECHANIC. HE SAID THAT IT WAS THE THROTTLE BODY AND THAT IT WAS ON A NATIONAL BACK ORDER. THERE ARE 8,000 REQUESTS FOR THIS PART! WHAT WILL IT TAKE FOR FORD TO FINALLY ISSUE A RECALL ON AN OBVIOUSLY DEFECTIVE PART, A FATALITY? *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- WESTLAND , MI
CAR STALLED MULTIPLE TIMES AND WENT INTO WHAT THE DEALERSHIP CALLS LIMP MODE. I WAS INFORMED I HAVE A BAD THROTTLE BODY AND MOTOR ASY - [DS7Z9E926A], IT IS MY UNDERSTANDING THERE IS A NATIONWIDE BACK ORDERED ON THIS PART. THE VEHICLE IS USED PRIMARILY ON THE FREEWAY AT SPEEDS IN EXCESS OF 65 MILES PER HOUR. IT IS MY UNDERSTANDING THERE HAS ONLY BEEN A FEW HUNDRED COMPLAINTS. I WISH TO ADD ONE MORE TO THE LIST. I AM BEING TOLD NO ETA ON WHEN FORD WILL GET THE BACK ORDER OF PARTS CLEARED UP. 6 ? 8 WEEKS WITHOUT MY PRIMARY VEHICLE. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- JOHNS TOWN , PA
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SUDDEN LOSS OF POWER AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,849 AND THE CURRENT MILEAGE WAS 59,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MERCURY MARINER- ARLINGTON, VA
I WAS DRIVING DOWN A BUSY HIGHWAY WHEN MY CAR JERKED AND THEN STALLED. THE ACCELERATOR WOULD NOT WORK. I WAS ABLE TO PULL OVER AND TURN THE CAR OFF. THE CAR RESTARTED AND ACCELERATED NORMALLY. THIS OCCURRED THREE MORE TIMES. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE PART WAS ON NATIONAL BACKORDER AND SENT ME HOME (IN THE UNSAFE CAR). I NOW AM WAITING TO HEAR ABOUT WHEN THEY CAN GET THE PART. *TR
Source: NHTSA WEB SITE -
2010 MERCURY MARINER- EL DORADO, AR
I WAS DRIVING MY MARINER AND TURN INTO A HEAVY TRAFFIC ROAD AND MY CAR JUST WENT DEAD ONCE I WAS IN TRAFFIC. L WAS LUCKY THAT I WASN'T HIT FROM BEHIND ME. THE CAR WARNINGS DISPLAYED A WRENCH ON THE CAR PANEL. I TOOK THE CAR TO THE SHOP AND IT REQUIRED REPAIRS TO THE THROTTLE CONTROL/POWER TRAIN. THE CAR ONLY HAS ABOUT 4600 MILES ON IT. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND THIS IS A RECURRING PROBLEMS. THERE WAS NO WARNING OF A PROBLEM. THE CAR JUST DIED IN THE MIDDLE OF TRAFFIC. THIS IS VERY DANGEROUS AND SEEM TO BE A KNOWN PROBLEM. DOES SOMEONE HAVE TO DIE BEFORE THEY GET THIS PROBLEM IS RECALLED? THE PROBLEM OCCURRED SO QUICKLY THAT IF YOU ARE NOT OBSERVANT TO YOUR PANEL, YOU WILL MISS IT. AND, IT YOU ARE IN AN ACCIDENT WHEN IT OCCURS, YOU WILL NEVER SEE IT. *TR
Source: NHTSA WEB SITE