2008 MERCURY MARINER Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO STEER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. UPDATED 04/28/17*LJ *TR

CAR WORKING NORMAL, SHUT IT OFF, TURNED IT ON THE NEXT DAY AND HAD NO POWER STEERING ASSISTANCE. WHEN REVIEWING ONLINE OTHER 2008 MERCURY MARINERS WERE RECALLED FOR THE SAME ISSUE. HOWEVER, FORD TOLD ME MY CAR WAS NOT INCLUDED IN THE RECALL. YET THE REPAIR WAS THE EXACT SAME REPAIR THAT WAS NEEDED TO FIX THE RECALLED CARS.

MY WIFE AND I WERE DRIVING HOME ON THE INTERSTATE. WE HAD JUST MERGED TO THE PASSING LANE TO ALLOW TRAFFIC MERGING FROM AN ON RAMP TO ENTER THE INTERSTATE A VEHICLE NEXT TO US WAS DOING THE EXACT SPEED AS WE WERE WHICH WAS 72 MPH SET CRUISE CONTROL. I HAD VEHICLES APPROACHING FROM THE REAR AND SINCE I WAS IN THE PASSING LANE DECIDED TO SPEED UP AND GET IN FRONT OF THE CAR BESIDE US I PUSHED THE ACCELERATOR ON OUR 08 MERCURY MARINER WITH A 3.0L ENGINE TO THE FLOOR AND THE CAR ACCELERATED IN FRONT OF THE OTHER CAR, WHEN I LIFTED MY FOOT OFF THE ACCELERATOR THE CAR CONTINUED TO ACCELERATE. I PUSHED ON THE BRAKE ONCE WITH NOTHING CHANGING THE CAR CONTINUED TO ACCELERATE. I PROCEEDED TO PUMP THE BRAKE THREE ADDITIONAL TIMES IN ABOUT 1 SECOND INTERVALS. FINALLY THE ACCELERATOR PEDAL RELEASE AND THE CAR SLOWED DOWN. WE PRECEDED HOME WITHOUT FURTHER INCIDENT. THIS IS A VERY DANGEROUS CONDITION AND HAS RESULTED IN SERIOUS INJURIES AND DEATHS IN EARLIER MODEL YEARS OF FORD ESCAPE, MERCURY MARINER AND MAZDA TRIBUTE VEHICLES. I HAVE HAD FORD VEHICLES MY WHOLE LIFE AND HAVE BEEN WORKING ON VEHICLES FOR MORE THAN THIRTY FIVE YEARS. THIS IS NOT NORMAL AND IS NOT THE ONLY TIME OR VEHICLE THIS HAS HAPPENED TO IN THIS YEAR THERE ARE MANY OTHER SIMILAR PEOPLE THAT HAVE SIMILAR COMPLAINTS ON THESE FORD AND MERCURY SUV'S ON THE INTERNET EX: CARCOMPLAINTS.COM TO NAME JUST ONE. THE INTERNET IS FILLED WITH THESE DANGEROUS COMPLAINTS. WHEN ARE YOU GOING TO LIVE UP TO YOUR NAME AND PUT THE SAFETY ASPECT FIRST,WHEN DEALING WITH THESE TO RICH TO BE BOTHERED BY RECALLS AUTO MANUFACTURERS? *TR

STEERING WHEEL WILL FREEZE UP WHILE DRIVING. STEEL ON STEEL HORRIBLE NOISE WHEN DRIVING. SHIFTER GETS STUCK HAVE TO PUT IT IN NEUTRAL TO START IT. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A COUPLE OF MINUTES, AND RESUMED DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EPA STEERING GEAR BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.

POWER STEERING NOT WORKING. THERE WAS A RECALL IN 2014 AND DEALER STATES HE FIXED IT, BUT THEY ONLY DID THE MINIMUM AND RAN DIAGNOSTIC AND THEY WERE DONE. THEY STATED THE CODES DIDN'T POP UP THAT WERE REQUIRED. PER MY MECHANIC THEY ARE POPPING UP AS OF TODAY. I CANNOT GET FORD OR DEALERS TO HELP ME.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE ATTEMPTING TO MANEUVER THE VEHICLE FROM A PARKING SPACE, THE POWER STEERING ASSIST FAILED AND THE ELECTRIC POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT, AN INDEPENDENT MECHANIC, INSPECTED THE VEHICLE AND TOOK IT TO THE DEALER. THE TECHNICIAN INFORMED THE CONTACT THAT NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) NO LONGER APPLIED TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 146,310.

MY WIFE WAS DRIVING THE MARINER, SHE STOPPED AT THE POST OFFICE TO SHIP A PACKAGE. WHEN SHE TRIED PULLING AWAY FROM THE CURVE SHE COULDN'T TURN THE STEERING WHEEL. SHE CALLED ME TOLD ME WHAT HAD HAPPENED , ALSO SAYING THE DISPLAY ON DASHBOARD WAS ON , A MESSAGE THAT READ ELECTTRIC POWER ASSIST FAILURE, I ARRIVED WHERE SHE WAS AND DROVE THE MARINER HOME. THIS HAPPENED ON A FRIDAY NIGHT SO HAD TO WAIT UNTIL MONDAY TO CALL FORD CUSTOMER SERVICE AT 1-800-392-3673 TO SEE WHAT COULD BE DONE, AFTER ALL THIS IS A NATIONAL RECALL.

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

I HAD TO APPLY A PANIC BREAK DUE TO A MOTORCYCLE ACCIDENT IN FRONT OF MY VEHICLE. THE CAR STOPPED BUT THE HYDRAULIC HCU/ECU FOR ABS FAILED AT THE SPOT. I TOOK THE VEHICLE TO THE FORD DEALER AND RECEIVED A 1735.00 PLUS TAX ESTIMATE TO FIX IT.