2009 MERCURY MARINER Complaints

2009 MERCURY MARINER ENGINE STALLS, SURGES THEN NO ACCELERATION. COAST TO SIDE OF ROAD, WHILE TRYING TO NOT GET REAR-ENDED. ENGINE STILL RUNS, IS EXTREMELY ROUGH. AFTER TURNING THE IGNITION OFF, THEN WAIT AND RESTART, RUNS OKAY. THIS HAS HAPPENED ON MANY OCCASIONS IN PAST MONTH AND HALF. I CONTACTED FORD DEALER AND SERVICE GUY SAYS IT IS MOST LIKELY THE THROTTLE BODY STARTING @ $500 REPAIR NOT COVERED UNDER THE WARRANTY. HAPPENS AT ANY SPEED. FROM START OR JUST WHILE DRIVING. FIRST INCIDENT 5-31-2013. *TR

DRIVING ALONG AT 40 MPH AND THE VEHICLE STARTED SLOWING DOWN. GIVING IT MORE GAS HAD NO IMPACT. I NOTICED A WRENCH LIGHT ILLUMINATED ON DASH. AFTER SITTING FOR A FEW MINUTES THE VEHICLE WAS RESTARTED AND RAN FINE . THIS HAPPENED AGAIN A FEW WEEKS LATER SO WE BROUGHT IT TO OUR REPAIR SHOP. AFTER SOME RESEARCH IT APPEARED THAT OTHERS HAD THE SAME ISSUE AND THAT REPLACING THE THROTTLE BODY MAY BE THE ISSUE. THE PART WAS REPLACED AND WE DIDN'T HAVE THE ISSUE FOR MONTHS UNTIL IT HAPPENED AGAIN. IT'S BEEN A TOTAL OF 5 TIMES IT HAS HAPPENED. REALLY WORRIED THAT THIS WILL HAPPEN ON THE HIGHWAY WHERE THERE IS HIGHER RISK OF AN ACCIDENT. NOT SURE WHAT TO DO NEXT. SURE SEEMS LIKE MANY OTHERS HAVE THIS ISSUE. DOES FORD HAVE A SOLUTION FOR THIS?? IF THEY DO THEY SHOULD ISSUE A RECALL BEFORE SOMEONE IS HURT BADLY. *TR

WHILE DRIVING, MY SUV COMPLETELY STALLED AND STOPPED RUNNING. I TURNED THE VEHICLE OFF AND RESTARTED IT AND IT THEN IT WENT. THIS HAPPENED CONTINUOUSLY. I CALLED THE DEALER WHERE I PURCHASED THE CAR, BENSON LINCOLN MERCURY, IN PITTSBURGH, AND THE SERVICE ADVISOR TOLD ME THAT HE DIDN'T KNOW WHAT IT COULD BE MAKING IT STOP RUNNING. MY HUSBAND WORKS IN THE AUTOMOTIVE INDUSTRY AND IT HAPPENED WHEN HE WAS DRIVING THE CAR AND THE "CHECK ENGINE" LIGHT CAME ON. HE PUT IT ON THE COMPUTER AND RECEIVED THE CODE, P-2111 "THROTTLE ACTUATOR SYSTEM STUCK OPEN." IT SEEMS THAT MANY OTHER PEOPLE ARE HAVING THIS ISSUE TOO. IN APRIL, THE DEALERSHIP PUT A COMPUTER "UPDATE" IN MY CAR. COULD THIS HAVE AN IMPACT. I SHOULD NOT HAVE TO PAY FOR A PART FOR MY CAR, WHEN THIS IS OBVIOUSLY A DEFECT OF WHICH THE MANUFACTURER IS AWARE. *TR

DRIVING UP RAMP TO GET ON 95 CAR STARTED SLOWING DOWN AFTER I GAVE IT GAS TO GET UP RAMP. I NOTICED A WRENCH LIGHT ILLUMINATED ON DASH SO I PULLED OF MANUAL AFTER TURNING OFF CAR TO SEE WHAT IT MEANT (THROTTLE) I SAT FOR 5 FIVES STARTED THE CAR AND IT DROVE FINE, BUT SINCE THEN IT HAS HAPPEN 3 MORE TIMES. *TR

WHILE I WAS DRIVING THE CAR JERKED AS IF I HIT MY BRAKES AND IT WOULDN'T LET ME ACCELERATE ANYMORE SO I PULLED OVER ON THE SIDE OF THE ROAD AND THE CAR WAS VIBRATING REAL ROUGH SO I TURNED THE CAR OFF AND SAT THERE FOR A MINUTE AND TRIED STARTING IT AND IT TOOK A COUPLE TRIES AND I GOT DOWN THE ROAD AND PULLED INTO WHERE I WAS GOING AND IT DID IT AGAIN AS I WAS PULLING INTO A PARKING SPOT. I REALLY HOPE THIS PROBLEM CAN GET RESOLVED SOON WITH NO COST IV DONE EVERYTHING I CAN TO MY CAR TO KEEP IT IN GOOD CONDITION AS IN GETTING THE OIL CHANGED IN IT EVERY THREE THOUSAND MILES AND EVEN PUTTING THE BEST GASOLINE IN IT AT $3.65 CENTS A GALLON SO ITS TIME FOR FORD/MERCURY TO SUPPORT THERE SIDE OF THE SITUATION. *TR

WHEN BEING AGGRESSIVE WITH THE ACCELERATOR THE ENGINE STALLS AND THE ACCELERATOR STOPS WORKING FORCING THE DRIVER TO PULL OFF OF THE ROAD. WHEN BRING THE CAR TO A STOP IT JERKS FORWARD UNTIL IT IS PUT INTO PARK, STILL THE ACCELERATOR DOES NOT WORK NO MATTER HOW PUSHED. AFTER TURNING IT OFF START UP TAKES LONGER THAN USUAL AND EITHER THE LITTLE WRENCH OR THE ENGINE SYMBOL APPEARS. AFTER TAKING IT TO A MECHANIC IT IS DIAGNOSED THAT IS HAS A BAD ELECTRONIC THROTTLE AND IT WILL HAVE TO BE REPLACE. PRIOR TO THIS THERE HAS NOT HAD AN ACCIDENT, INSTANCE OR WORK DONE THAT WOULD CAUSE THIS. *TR

I WAS LEAVING WORK AND DRIVING DOWN A ROAD AT ABOUT 50MPH WHEN ALL OF A SUDDEN MY CAR JUMPED AND I THEN WAS COMING UP TO A RED LIGHT SO I WAS BRAKING AND BEHIND A CAR. AT THE RED LIGHT I WAS A FEW INCHES FROM HITTING THE CAR BECAUSE MY CAR KEPT JUMPING FORWARD. I THEN GOT SCARED AND TURNED MY CAR OFF AND BACK ON AND IT WAS DRIVING FINE. THEN ALL OF A SUDDEN IT DID THE SAME THING AND I COULDN'T ACCELERATE I WOULD PRESS ON THE GAS AND MY CAR WAS JUST SHAKING AND LOSING SPEED AND WOULDN'T MOVE. THANKFULLY I DIDN'T DRIVE THE HIGHWAY HOME THAT DAY. *TR

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE LOST ACCELERATION POWER THEN STALLED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED THEN THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHERE THEY RAN A DIAGNOSTIC TEST AND STATED THAT THE ACCELERATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BUT NO DEFECT WAS FOUND. THE FAILURE MILEAGE WAS 87,000. ...UPDATED 07-10-13 *BF

THIS IS THE FOURTH TIME SINCE PURCHASING THE CAR AT CARMAX IN OCTOBER 2012 THAT THE CAR HAS "SHUT OFF" WITHOUT WARNING AT LOW SPEED WHEN CLOSE TO PARKING OR DRIVING SLOW--WITHOUT RHYME NOR REASON--I HAD IT DIAGNOSED AT CARMAX TO NO AVAIL, THEN CHEROKEE FORD TO NO AVAIL (WHERE I PURCHASED A NEW BATTERY), THEN AT CHRISTIAN BROTHERS AUTO WHERE THEY REPLACED THE SPARK PLUGS AND COIL.( I HAVE AN EXTENDED WARRANTY SO MY COST WAS 200DOLLARS) THE PROBLEM CONTINUES. I HAVE DONE RESEARCH AND SEE THE THROTTLE BODY IS MOST LIKELY THE CULPRIT AND A SAFETY ALERT IS ON THE WEB FROM CONSUMER REPORT AND FORD FORUM AND NORTH CAROLINA SAFETY BOARD---I AM HAVING THE TROTTLE BODY REPLACED AT MY EXPENSE--MY DAUGHTER DRIVES THIS VEHICLE AND I WANT IT SAFE! APPARENTLY THIS INVOLVES THIS MODEL 2009-2012. *TR

WHILE DRIVING MY CAR SUDDENLY BEGAN DECREASING IN SPEED, IT APPEARED MY GAS PEDAL HAD BEEN DISCONNECTED. THE CAR WAS STILL ON SO I TURNED IT OFF AND BACK ON AND IT WORKED FINE. FOR A MONTH BEFORE HAND MY CAR WOULD MAKE A LOUD BANG AND JOLT WHEN EVER I SWITCHED BETWEEN DRIVE, REVERSE, PARK ETC. WHEN PRESENTING THE PROBLEM TO FORD THEY WERE VERY RUDE BUT EXPLAINED I HAD HEARD ABOUT THIS ISSUE ONLINE. THEY FINALLY LOOKED AT THE CAR FOR ME AND WERE GIVEN AN ERROR CODE (OF P101 I BELIEVE). *TR