2007 MERCURY MARINER Complaints

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING POWER I HAD TO SWERVE ONTO A SHOULDER TO AVOID COLLIDING WITH THE CAR IN FRONT OF ME AS MY CAR GRADUALLY SLOWED DOWN. I ENDED UP IN A TURN LANE WHICH THANKFULLY WAS CLEAR AT THE TIME. I WOULD ESTIMATE THAT MY CAR REQUIRED AND EXTRA 5 TO 6 VEHICLE LENGTHS TO STOP. HAD THE TURNING LANE BEEN OCCUPIED A SIGNIFICANT COLLISION WOULD HAD ENSUED. VERY FRIGHTENING ESPECIALLY WITH MY SON IN THE CAR! I AM VERY UPSET TO SEE THAT THERE EXISTS A TECHNICAL SERVICE BULLETIN ON THE DEFECTIVE AND DANGEROUS HYDRAULIC CONTROL UNIT. THERE NEEDS TO BE A RECALL TO FIX THIS. *TR

INTERMITTENT FAILURE OF THE ABS SYSTEM DUE TO BROKEN ABS EXCITER RING. CAUSED UNCONTROLLED SKIDDING ON SMOOTH PARKING LOT AND JITTERY BRAKING IN TRAFFIC CONDITIONS AT ABOUT 30 MPH. *TR

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

THE VEHICLE HAD BEEN DRIVING PERFECTLY NORMAL ALL DAY. IN THE EVENING, WHILE DRIVING IN A HEAVILY-TRAFFICKED AREA, UNEXPECTEDLY OUR MARINER WOULD NOT SHIFT OUT OF 1ST GEAR - THE ENGINE REVVED, BUT THE CAR WOULD JUST BARELY MOVE. IT FINALLY SHIFTED INTO 3RD GEAR, BUT NEVER WOULD GO INTO 4TH. ALL THE WHILE, THE O/D LIGHT ON THE INSTRUMENT PANEL WAS GOING ON AND OFF. THIS PATTERN CONTINUED FOR SEVERAL DAYS WHILE WE HAD OUR MARINER INSPECTED AT NUMEROUS REPAIR SHOPS; THE END RESULT WAS THAT WE HAD TO HAVE THE TRANSMISSION REBUILT AT A COST OF $1700. AT ONLY 111,000 MILES! ALL OF THE TRANSMISSION REPAIR SHOPS THAT WE TALKED WITH STATED THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR-MODEL FORD PRODUCT, MANY TIMES WAS FAR LESS MILEAGE THAN OURS HAD. *TR

MY SON WAS COMING TO AN INTERSECTION OF A MAIN ROAD FROM A SIDE STREET AND WHEN HE WENT TO STEP ON THE BRAKE THE SUV WOULD NOT STOP HE DIDN'T EXPECT THIS AND PUSHED DOWN AS HARD AS HE COULD IF STOPPED OUT IN THE MAIN ROAD LUCKY NO ONE WAS OUT THERE. I HAVE CHECKED ON THE WEB AND A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM IT SEAM TO BE SOMETHING WITH THE ELECTRIC BRAKE SYSTEM THAT STOPS THE SUV. I USES MOSTLY THE REGENERATING SYSTEM TO STOP THE SUV NOT THE PAD ONLY A LITTLE IS USE SO IF THE SYSTEM HAS A PROBLEM YOU HAVE A DANGER OF NOT STOPPING AS QUICKLY AS EXPECTED..... YOU MAY HAVE AN MAJOR PROBLEM FROM WHAT I UNDER STAND THERE ARE A FEW THING THAT CAN CAUSE THIS CONTITION.... *TR

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AND RESUMED MY TRAVEL. SAME ERROR MESSAGE AND LOSS OF PROPULSION HAPPENED AGAIN, AND THIS TIME I NAVIGATED THE HYBRID TO A FORD DEALER IN NJ. IT'S VERY SCARY TO BE TRAVELING AT HIGHWAY SPEEDS AND THEN A SECOND LATER NOT HAVE ANY PROPULSION. THIS COULD BE HANDLED MUCH BETTER AND I RECOMMEND THE ENGINE CONTINUE TO PERFORM SO THAT I CAN SAFELY EXIT THE FREEWAY WITH MORE TIME. *JS

MY 18 YEAR OLD SON WAS DRIVING MY 2007 MERCURY MARINER, WHEN IT STARTED MAKING LOUD NOISES AND SHAKING LIKE CRAZY, HE WAS BARELY ABLE TO KEEP THE VEHICLE RUNNING TO GET HOME. WHEN MY HUSBAND LOOKED AT VEHICLE AND SAW WHAT IT WAS DOING, HE THINKS THE TRANSMISSION HAS GONE OUT ON IT. WE HAD DRIVEN THE VEHICLE TO CHURCH SUNDAY MORNING (SAME DAY) AND THERE WAS NO SIGNS OR SYMPTOMS OF ANY KIND OF PROBLEM. I PURCHASED THE VEHICLE USED, AND IT HAS NOT HAD A PROBLEM EXCEPT FOR THE SHIFTER HAD TO BE REPLACED ABOUT 3 MONTHS AGO...MECHANIC STATED THAT THERE HAD BEEN SOMETHING SWEET SPILLED INSIDE OF THE SHIFTER, HOWEVER, I DRIVE THE VEHICLE 99.9% OF THE TIME AND I DRINK WATER...... AFTER RESEARCHING AND READING ALL THE COMPLAINTS ON THIS VEHICLE ON THIS WEBSITE, I DO REALIZE THAT THERE IS A MANUFACTURED DEFECT IN THE TRANSMISSION AND THE SHIFTER. HOW AND WHY HAS THERE NOT BEEN A RECALL ON THESE VEHICLES? WHY DIDN'T SOME OF THE WARNING LIGHTS COME ON? WE ARE VERY FORTUNATE THAT THIS HAS NOT HAPPENED BEFORE NOW AND CAUSED US TO HAVE AN ACCIDENT. *JS

CAR LOST POWER WHILE DRIVING-- IT OPERATED AT A LIMP AT FIRST-- JUST PRIOR TO THAT WENT FORWARD QUICK, THEN IT JUST STALLED WHILE DRIVING WHILE IN GEAR. THE GAS JUST MADE THE ENGINE REV. THE CAR THE NEXT DAY AFTER GETTING TOWED OPERATED AND THE SAME THING HAPPENED WHILE THE SERVICE STATION TOOK THE CAR FOR A TEST DRIVE. THEY HAD TO TOW IT BACK. THIS SAME PROBLEM WAS FIXED UNDER WARRANTY (20,000 ON APPROX. 03/2008). IT HAPPENED AGAIN. FORD REFUSED TO AGREE THAT THERE IS SOMETHING WRONG WITH THE DESIGN ETC. IF THIS HAD HAPPENED ON THE HIGHWAY AT HIGHWAY SPEEDS THE RESULTS COULD HAVE BEEN TRAGIC. I THINK IT HAS SOMETHING TO DO WITH THE THROTTLE PROBLEM... THE CAR LIMPS JUST AS EVERYONE AS COMPLAINED ABOUT. I HAVE NO IDEA WHAT WAS ACTUALLY FIXED UNDER WARRANTY AS THE PARTS MEAN NOTHING. PISTONS, GASKETS, SENSOR TURBI, HUB PLATE ASY, SEALS, AND MANY OTHER PARTS. *TR

THE CAR JUST LOST POWER WHILE DRIVING. SURGED A BIT THEN WAS OPERATING AT REDUCED POWER LIKE IT WAS LIMPING EVENTUALLY IT JUST STALLED AND THE GAS WOULD JUST REV THE ENGINE. FORD FIXED THE CAR UNDER WARRANTY. IF THIS HAS HAPPENED AT HIGHWAY SPEEDS IN TRAFFIC IT WOULD HAVE CAUSED A SEVERE ACCIDENT AS CARS WOULD HAVE BEEN DODGING A STALLED CAR AT HIGHWAY SPEEDS-. *TR

COMING OFF A STOP SIGN, THE VEHICLE WOULD NOT SHIFT INTO SECOND, COULD FEEL IT FINALLY JUMP INTO 3. TOOK IT TO A TRANSMISSION SHOP AND WAS TOLD THE TRANSMISSION HAD NO 2 AND 4TH GEARS. UPON LOOKING ONLINE, TRANSMISSIONS AND POWERTRAINS ARE KNOWN DEFECTS WITH THIS MODEL/YEAR. JUST HAD TO SPEND $2000.00 TO HAVE THIS REPAIRED AS FORD IGNORED PREVIOUS COMPLAINTS FROM CONSUMERS!! *TR