2008 MERCURY MARINER Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT NOTICED THAT THE SUBFRAME NEAR THE REAR TIRES WAS CORRODED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE INSPECTOR STATED THAT THE FRAME ABOVE THE REAR TIRES WAS MANUFACTURED WITH A FOAM LIKE SUBSTANCE. WHEN IT RAINED OR WHEN THE VEHICLE WAS WASHED, THE SUBSTANCE WOULD ABSORB THE WATER AND CAUSED THE CORROSION TO SPREAD INSIDE OUT. THE INSPECTOR ALSO STATED THAT THE BUMPER COULD EVENTUALLY SEPARATE FROM THE VEHICLE. THE MANUFACTURER WAS AWARE OF THE FAILURE, BUT WOULD NOT COMPENSATE THE CONTACT BECAUSE THERE WERE NOT ENOUGH COMPLAINTS REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

UNABLE TO TURN KEY TO START VEHICLE, HAD TO MANUALLY MOVE STEERING WHEEL. REPLACED IGNITION SWITCH IN MAY 2012, THEN REPLACED STEERING COLUMN IGNITION LOCK ASSEMBLY IN JULY 2013. RECEIVED A SAFETY RECALL NOTICE FROM FORD REGARDING POWER STEERING SYSTEM REVERTING TO MANUAL STEERING MODE. I SPOKE WITH THE SERVICE MANAGER AT THE LOCAL FORD DEALERSHIP AND WAS TOLD THAT MY PREVIOUS REPAIRS WERE COVERED UNDER THE RECALL. I SUBMITTED THE PAPERWORK TO FORD FOR REIMBURSEMENT AND WAS DENIED. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. AFTER THE DEALER RESET THE COMPUTER ON THE VEHICLE, THE CONTACT EXPERIENCED STEERING AND ELECTRICAL ISSUES. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO WAIT SEVERAL MINUTES BEFORE THE STEERING RETURNED TO NORMAL. IN ADDITION, THE CONTACT HAD TO TURN THE IGNITION FROM ON TO OFF SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

A "STOP SAFELY NOW" WARNING MESSAGE CAME ON WHEN I WAS DRIVING ON THE FREEWAY AT 60 MILES PER HOUR. THE CAR IMMEDIATELY LOST POWER AND BECAME DIFFICULT TO STEER. I PULLED OVER TO THE RIGHT SHOULDER AS SAFELY AND QUICKLY AS POSSIBLE. THIS HAS OCCURRED MULTIPLE TIMES. *TR

AS I WAS DRIVING DOWN THE FREEWAY, MY MERCURY MARINER HYBRID DISPLAYED A "STOP SAFELY NOW" SIGN ON THE CONTROL PANEL. NOT EVEN A MINUTE LATER, THE CAR BEGAN TO SHUT DOWN AND I HAD TO MANEUVER GET OFF THE FREEWAY. WHEN I PARKED THE CAR, I SAT FOR A MOMENT AND THEN THE CAR STARTED RIGHT UP. I DROVE ANOTHER FEW MILES AND IT DISPLAYED THE SAME MESSAGE AND THEN STOPPED. IT STARTED AGAIN AND THEN DID THE SAME THING AGAIN. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE HYBRID WARNING INDICATOR ILLUMINATED. THE VEHICLE OPERATED NORMALLY ONCE IT WAS TURNED OFF AND RESTARTED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

DRIVING HOME FROM WORK AT 6 PM ON MONDAY AND I WAS GOING 35 MPH AND THE SUV HAZARD LIGHT CAME ON AND THEN SAID "PULL OVER SAFELY NOW" AND I LOST POWER AND COULDN'T ACCELERATE. IM GLADE I WASN'T ON THE FREEWAY. TOOK MY SUV INTO FORD AND THEY SAID IT WAS THE THROTTLE BODY. THEY ARE FIXING IT NOW $845 LATER IM HOPING ITS NOT GOING TO HAPPEN AGAIN, BUT WHAT I HAVE READ TO A LOT OF PEOPLE THAT HAVE FIXED THEIRS, THE PROBLEM PERSISTS. IM NOT FEELING VERY COMFORTABLE DRIVING MY SUV ON THE FREEWAY, AND I HAVE TO DRIVE IT ON THERE 5 DAYS A WEEK FOR WORK. WASN'T EXPECTING THIS TO BE SUCH A BIG ISSUE, MAKES ME NOT WANT TO BUY ANOTHER FORD AGAIN.... THEY NEED TO RECALL THIS FOR 2008 ALSO NOT JUST THE NEWER VEHICLES. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE STEERING WHEEL SEIZED AND THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE STEERING COLUMN NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.

MY 08' MERCURY MARINER HAS ONLY 46,000 MILES ON IT AND NOW NEEDS A NEW TRANSMISSION. WHEN I GOT INTO MY CAR AND TRIED TO PUT IT IN REVERSE, THE CAR WOULD NOT MOVE BACKWARDS. IT WORKED IN DRIVE, BUT I HAD TO PUSH MY CAR IN ORDER TO TURN IT AROUND AND DRIVE TO A REPAIR SHOP. I WAS THEN INFORMED THAT I WOULD NEED A NEW TRANSMISSION THAT WOULD COST AROUND $3600 FOR MY CAR INCLUDING THE PART AND LABOR. I HAVE NEVER BEEN IN AN ACCIDENT AND HAVE HAD NO PREVIOUS ISSUES WITH MY CAR INVOLVING THE TRANSMISSION. I BELIEVE THAT IT IS UNBELIEVABLE THAT A CAR WITH SUCH FEW MILES ON IT SHOULD NEED A NEW TRANSMISSION. WHEN I CALLED FORD CUSTOMER SERVICE THEY STATED THAT THEY WOULD NOT HELP ME WITH ANY OF THESE COSTS BECAUSE THERE WAS NO RECALL FOR THIS ON MY VEHICLE. I BELIEVE THAT THIS IS AN ISSUE WITH THIS PARTICULAR VEHICLE MAKE AND MODEL AFTER SOME RESEARCH AND WAS TOLD BY THE MECHANIC SHOP THAT THEY HAD SEEN THIS PROBLEM MANY TIMES BEFORE. *TR

ENGINE SHUTS OFF AND DISPLAY SAYS TO PULL OFF ROAD. THIS HAS BEEN A ON GOING PROBLEM. THE DEALER REPLACED THE THROTTLE BODY AND IT STILL HAPPENS. IT IS VERY UNSAFE TO LOSE YOUR VEHICLE'S ACCELERATION AND HAVE THE ENGINE TURN OFF. I THINK IT MAY BE A COMPUTER CODE GLITCH BECAUSE BASED ON WHAT I WAS TOLD BY THE DEALER THE ENGINE SHUTS OFF BECAUSE A FUEL MIXTURE ISSUE DETECT THAT MAY EVEN BE A FALSE READING. THIS AUTOMATED ACTION WITHIN THE VEHICLE BRAIN DECISION PUTS MANY AT RISK AS I FOUND OUT WHEN I WAS IN THE FURTHEST LEFT LANE ABOUT A MILE BEFORE THE 55 FREEWAY TURN OFF WHILE TRAVELING SOUTH ON THE 91 FREEWAY WITH THE CAR SHUT OFF IT'S ENGINE. I LOST POWER AND NEEDED TO PULL OVER WHILE A CAR BEHIND ME WAS FLASHING THEIR HEADLIGHTS AND THE CAR TO MY RIGHT WAS SLOWLY PASSING ME UP. NEXT CAME A BIGGER CHALLENGE SINCE THERE WERE 2 BIG RIGS ON THE ROAD AND I HIT THE BRAKES A LITTLE WHILE SIGNALLING A LANE CHANGE WITH MY FLASHERS ON I MANAGED TO SQUEEZE BETWEEN THE TWO RIGS AND ALMOST CAUSED THE ONE BEHIND ME TO REAR END ME. THE BIG RIG IN TURN CAUSED THE CAR BEHIND TO BREAK AND THIS ALMOST LEAD TO A PILE UP. THAT INTERSECTION ON THE FREEWAY WHERE THE 55 FREEWAY BEGINS ON YOUR LEFT LANES AND THE 91 FREEWAYS CONTINUES ON THE RIGHT IS A VERY DANGEROUS PLACE TO HAVE TO NEGOTIATE A PULL OVER. IT IS COMPOUNDED WITH A ENTRY RAMP WITH CARS TRYING TO QUICKLY GET INTO THE LEFT 2 LANES IN ORDER TO GET ONTO THE 55 FREEWAY. I DO NOT SEE A REASON TO HAVE YOUR VEHICLE TURN ITSELF OF FOR ANY REASON OTHER THAN A FIRE OR A VERY SERIOUS SAFELY ISSUE. BASED ON WHAT I KNOW THE COMPUTER OF MY VEHICLE PUTS PEOPLE IN DANGER OVER A POSSIBLE ISSUE WITH THE SMOG POLLUTION BEING TOO EXCESSIVE FOR THE MOMENT. *TR