2008 MERCURY MARINER Complaints

POWER STEERING FAILS ON START UP AND STEERING WHEEL VIBRATES WHILE AT STOP. *TR

STEERING SHAKES AT ANY SPEED INCLUDING WHEN IN PARK. POWER STEERING ALSO COMPLETELY FAILED TWO TIMES IN THE LAST 48 HOURS, SHUTTING OFF THE IGNITION AND TURNING IT BACK ON RESTORED POWER STEERING ON BOTH OCCASIONS. THIS IS MY WIFE'S CAR WHICH SHE USES TO TRANSPORT OUR 2 YEAR AND 9 MONTH OLD CHILDREN, AS SUCH A FAILURE DURING OPERATION COULD BE DEVASTATING. I HAVE HER TAKING MY VEHICLE UNTIL WE GET THIS SAFETY ISSUE RESOLVED. *TR

VEHICLE BEGAN LEAKING TRANSMISSION FLUID FROM THE CONDENSER TRANSMISSION COOLER/COMBO. LEAKS AT TOP CORNER AT PASSENGER SIDE FROM THE WELD OF THE BRACKET. LEAKAGE COULD LEAD TO TRANSMISSION FAILURE, RESULTING IN AN ACCIDENT. RECALL FOR SAME PROBLEM ON 2008 MERCURY MOUNTAINEER, BUT THE 2008 MARINER IS OBVIOUSLY DEFECTIVE AS WELL. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE REAR WINDSHIELD EXPLODED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000.

BRAKES BRING VEHICLE TO STOP THEN RELEASE AND CAR MOVES FORWARD 4-6' THEN BRAKES ENGAGE AGAIN. COULD CAUSE DAMAGE AND PERSONAL INJURY. *TR

ON THURSDAY, AUGUST 11, 2011 OUR 2008 MERCURY MARINER HYBRID SHUTDOWN WHILE TRAVELING 67-70MPH ON I-39 IN THE PASSING LANE NEXT TO A SEMI. HAD TO CUT ACROSS THE INTERSTATE ONTO LOOSE GRAVEL, CREATING A DANGEROUS SITUATION FOR MULTIPLE DRIVERS. HAD JUST HAD THIS 'FIXED' BY DEALERSHIP TWO WEEKS BEFORE. I WAS TOLD BY THE DEALERSHIP AT THAT TIME THAT IT NEEDED A CHIP UPGRADE, WHICH WAS DONE. UNFORTUNATELY, THIS WAS NOT THE NEEDED 'FIX' OBVIOUSLY. I WAS ABLE TO RESTART IT LIKE I HAD BEFORE, BUT COULD NOT DRIVE ABOVE 60-62 MPH IN ORDER TO KEEP VEHICLE RUNNING. JUST TOOK IT INTO DEALERSHIP AGAIN TODAY, AND THEY HAD NOT HEARD OF THIS PROBLEM ON ANY OTHER HYBRIDS. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED A SMALL LEAK UNDERNEATH THE FRONT END OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V453000 (POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES). THE MANUFACTURER WAS AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. THE VIN WAS UNAVAILABLE.

THE ENGINE ABRUPTLY STOPPED WHILE I WAS TRAVELING 65 MPH. THE CAR WAS TOWED TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE "MOTOR ELECTRONICS COOLING PUMP." THE PART WAS REPLACED BUT WAS NOT COVERED BY THE WARRANTY. FORD ISSUED A TECHNICAL SERVICE BULLETIN IN NOVEMBER 2008 CONCERNING THIS PROBLEM, SO FORD HAS BEEN AWARE OF THIS DANGER FOR YEARS.

WHILE DRIVING ON THE FREEWAY THE GAS ENGINE TO MY 2008 MERCURY MARINER HYBRID UNEXPECTEDLY SHUT DOWN AT LEAST 4 TIMES LAST EVENING. THE CONTROL PANEL DISPLAYED A RED TRIANGLE ALTER AND THE PHRASE "STOP SAFELY NOW". THIS WAS A VERY DANGEROUS SITUATION ON A CROWDED DETROIT FREEWAY WHERE I HAD TO MANEUVER OVER MULTIPLE LANES AT A SLOW SPEED TO STOP THE VEHICLE ON THE RIGHT SHOULDER (THE ONLY AVAILABLE SPACE). THE VEHICLE RESTARTED EACH TIME AND THE PROBLEM RECURRED AFTER LESS THAN A MILE 4 OR 5 TIMES AND THEN HAS NOT OCCURRED SINCE. I HAD A SIMILAR PROBLEM ABOUT SIX MONTHS AGO WHERE I PAID FORD TO FIX THE PROBLEM, BUT APPARENTLY THAT DIDN'T HAPPEN. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE FIXED BEFORE PEOPLE END UP DEAD IF IT HASN'T ALREADY HAPPENED. *TR

2008 MERCURY MARINER - TRANSMISSION COOLER SEVERE LEAK AT 31,000 MILES. OUT OF 36 MONTH WARRANTY. REPAIR COST AT FORD/MERCURY DEALER $850. WAS TOLD THAT IF NOT REPAIRED, THE COOLER COULD BURST AND DUMP ALL FLUID RESULTING IN TRANSMISSION FAILURE, WHICH COULD BE A SAFETY CONCERN IF OCCURRING WHILE DRIVING. *TR