2007 MERCURY MARINER Complaints

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

I OWN A 2007 MERCURY MARINER HYBRID I HAVE ABOUT 76000 MILES. THE STOP SAFELY LIGHT COMES ON AND CAR STOPS IN MIDDLE OF ROAD WITHOUT WARNING ALSO WITH TEMP LIGHT MOST OF THE TIME THE SERVICE ENGINE WRENCH LIGHT COMES ON FREQUENTLY

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID WITH 80,688 MILES. THE CONTACT OWNS A BRITAX BOULEVARD CT REAR FACING CHILD SEAT. THE CHILD SEAT WOULD NOT PROPERLY FIT IN THE VEHICLE UNLESS A NOODLE OR TOWEL WAS BEING USED. THE OWNERS MANUAL STATED THAT NO OBJECT COULD BE USED BETWEEN THE CHILD SEAT AND THE VEHICLE. THE MANUFACTURE WAS CONTACTED IN REGARDS TO THE FAILURE AND THEY INFORMED THE CONTACT THAT THE WHEELBASE OF THE VEHICLE WAS TOO SHORT FOR THE CHILD SEAT TO FIT PROPERLY. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE SEAT WAS NOT TESTED TO DETERMINE IF IT WOULD FIT PROPERLY IN THE VEHICLE. THE CONTACT STATED THAT VIN LISTED ON THE DRIVER SIDE DOOR PANEL WAS DIFFERENT FROM THE VIN LISTED UNDER THE FRONT WINDSHIELD. THE VEHICLE WAS NEVER INVOLVED IN A CRASH.

NAVIGATION SYSTEM FAILS AND RESTARTS CAUSING DRIVER TO BECOME DISORIENTED. AFTER 5 VISITS TO THE DEALER AND 26 DAYS IN THE SHOP, FORD CANNOT FIX THE PROBLEM. *TR

WHILE I WAS DRIVING MY 2007 MERCURY MARINER HYBRID AT 65 MPH ON A HIGHWAY, THE RED TRIANGLE CAME ON AND THE MESSAGE "STOP SAFELY NOW." THE CAR COMPLETELY AND SUDDENLY LOST ALL POWER. I TRIED TO GIVE IT SOME GAS BUT TO NO AVAIL. I PULLED OVER, SHUT IT OFF FOR A FEW MINUTES, AND THEN WAS ABLE TO RESTART IT AND MAKE IT HOME. I HAVE 64,000 MILES ON THE CAR. I SEE THAT THERE ARE SERVICE BULLETINS DESCRIBING THIS PROBLEM, BUT AM UPSET THAT I WAS NOT INFORMED ABOUT IT, ESPECIALLY SINCE THE WARRANTY GOES TO 60,000 MILES. *TR

ENGINE SHUTS OFF WITHOUT ANY FOREWARNING WHILE VEHICLE IS IN MOTION. DEALER HAS ATTEMPTED TO REPAIR THE PROBLEM 2 TIMES--PROBLEM PERSISTS. THEY SAY IT IS A PROBLEM WITH THE COOLING SYSTEM FOR THE HYBRID BATTERIES. THEY HAVE REPLACED A WIRING HARNESS AND THE MOTOR OF THE COOLING FAN. *TR

DRIVING HOME LATE AT NIGHT, FROM BABYSITTING MY GRANDKIDS, WAS HIT IN THE REAR END BY A DRUNK DRIVER (ARRESTED BY THE STATE POLICE), GOING A HIGH RATE OF SPEED. THE DRIVERS SEATBACK BROKE FROM THE IMPACT AND I WAS UNABLE TO MAINTAIN CONTROL. SUV ROLLED 3 TIMES ACROSS THE EXPRESSWAY. SIDE CURTAIN AIRBAGS DEPLOYED. I SUFFERED POST CONCUSSIVE SYNDROME, WHIPLASH, GROIN INJURY, BOTH THUMBS (FROM TRYING TO HOLD MYSELF UP THRU THE ROLL) AND A CLOSED HEAD INJURY. BOTH CARS WERE TOTALED. I'M STILL IN TREATMENT. *TR

PREMATURE FAILURE OF THE LOWER CONTROL ARM BUSHINGS. WE HAVE HAD THEM PROFESSIONALLY INSPECTED BY FORD MECHANICS AND THEY CONFIRM THAT THEY HAVE FAILED BY 60K. *TR

I RECEIVED A NOTICE DATED MAY, 2009 ON JUNE 3, 2009 FROM FORD REGARDING REPORTS OF TIRE VALVE STEM CRACKS AND AIR LEAKS ON 2007 MERCURY MARINER. THEY CLAIM IT IS NOT A RECALL. I HAD A PROBLEM WITH ONE TIRE ON FEBRUARY, 23 2009 ON MY WAY TO THE AIRPORT IN THE EARLY A.M. AND HAD IT REPAIRED - WAS VALVE STEM LEAK. MY HUSBAND CHECKED THE CAR WITH A MAGNIFYING GLASS AND FLASHLIGHT (ONLY WAY TO SEE CRACKS) AND FOUND THE OTHER THREE STEM VALVES WERE CRACKED. NO ONE WITH THE NAKED EYE COULD POSSIBLY SEE THIS. MY HUSBAND SAID I COULD HAVE HAD 3 FLAT TIRES SIMULTANEOUSLY. I COULD HAVE BEEN SERIOUSLY INJURED. FORD REFUSES TO MAKE ANY REFUNDS UNDER THEIR PROGRAM. I WAS TOLD BY THE DEALERSHIP THAT THEY WERE TOLD NOT TO BRING THIS MATTER TO THE ATTENTION OF THEIR CUSTOMERS. DO THE WORK ONLY IF THE CUSTOMER ASKS THEM TOO. THIS IS MUCH TOO DANGEROUS A SITUATION AND FORD SHOULD MAKE THIS RECALL TO ALL VEHICLE OWNERS WHO COULD BE IN DANGER. THE REFUND WOULD BE NICE SINCE WE WEREN'T INFORMED OF THIS WHEN WE SHOULD HAVE BEEN BUT THE LIVES OF INNOCENT PEOPLE ARE AT STAKE BECAUSE FORD WON'T FESS UP TO CALLING THIS A RECALL. *TR

2008 MERCURY MARINER HYBRID NO CRANK. VEHICLE WAS FOUND TO HAVE DAMAGED HIGH VOLTAGE WIRING HARNESS. HARNESS RUNS ALONG UNDERNEATH THE PASSENGER SIDE OF THE VEHICLE CABIN. HARNESS IS PARTIALLY ENCASED PVC. PVC WAS DAMAGED POSSIBLY DUE TO ROAD HAZARD HITTING UNDERNEATH THE VEHICLE. HIGH VOLTAGE HARNESS WAS DAMAGED RESULTING IN ENTIRE HARNESS BEING REPLACED. FORD WOULD NOT PAY FOR REPAIR. THIS IS A SERIOUS ISSUE AND POSSIBLY A DESIGN FLAW. I STILL HAVE THE HARNESS IN MY POSSESSION AND WOULD BE WILLING TO PROVIDE IT FOR PURPOSE OF INVESTIGATION. *TR