2008 MERCURY MARINER Complaints

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL OUTSIDE OF THE GARAGE, WHEN THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT INDEPENDENT MECHANICS WHO ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,816.

ABS LIGHT ,REGEN BRAKES DISABLED AND CHECK BRAKE SYSTEM MESSAGE COMES ON AT ANYTIME WHILE DRIVING. LOSE BRAKING POWER, CAUSING DRIVER TO PUSH BRAKE VERY HARD TO STOP AND BRAKE PEDAL SOMETIMES GOES TO THE FLOOR. WHEN CAR STOPS SOMETIMES IT WON'T RESTART FOR DAYS. IT HAS A NEW BATTERY. COOLANT CODE COMES ON ALSO AND THE CAR ISN'T RUNNING HOT. THIS IS A DANGEROUS PROBLEM AND NEEDS A RECALL. OTHER THAN THAT THE CAR RUNS GREAT.

ON THE HIGHWAY AND STREET MY LEFT TIRE SHAKES BUT MY WHEEL DOESN'T THEN MY POWERTRAIN FAULT

I STARTED HAVING PROBLEMS WITH MY BRAKES. WHEN I STEP ON THE BRAKE THE PEDAL WOULD GO ALMOST ALL THE WAY TO THE FLOOR. I WOULD REACT BY PUMPING THE BRAKE WHICH WOULD MAKE THEM WORK. I DIDN'T DRIVE WITH THE BRAKES DOING THAT VERY LONG BECAUSE I TOOK THE CAR TO A REPAIR SHOP AND I SPENT 450 DOLLARS ON BRAKE WORK WITH BEING TOLD THAT THE PROBLEM WAS WITH THE ABS SYSTEM AND THE DISABLED THE ABS SYSTEM SO THAT IT DIDN'T INTERFERE WITH STOPPING THE CAR. THERE HAVE BEEN RECALLS ON OTHER FORD PRODUCTS BECAUSE OF ABS PROBLEMS. THE PROBLEM OCCURRED WHILE I WAS DRIVING EVERY TIME I WANTED TO STOP AND WHEN I STOPPED FOR A LIGHT I FELT LIKE THE BRAKES MIGHT QUIT WORKING AND THE CAR COULD ENTER THE INTERSECTION. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDY MOHR FORD LOCATED AT 2713 E. MAIN ST, PLAINFIELD, IN 46168 HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

WHILE DRIVING THE POWER STEERING OF THE VEHICLE WENT OUT WITHOUT WARNING, THE VEHICLE WAS RECALLED FOR A POSSIBLE PROBLEM WITH THE POWER STEERING AND THE SAID NOTHING WAS WRONG WITH THE VEHICLE, NOW IT HAS GONE OUT AND I AM STUCK PAYING ALMOST $2000.00 IN REPAIRS. *TR

I WAS DRIVING AND MY POWER. STEERING ASSIST STOPPED WORKING AND DISPLAYED IT ON THE DASH. MY POWER STEERING IS COMPLETELY GONE. I WAS SCARED TO DEATH THERE WAS A RECALL PREVIOUSLY FOR MY MAKE AND MODEL SPECIFICALLY FOR THE POWER STEERING ASSIST BUT I WAS TOLD THAT ACCORDING TO MY VINTAGE NUMBER MY VEHICLE WASN'T PART OF THE RECALL. *TR

BRAKES SUDDENLY STOPPED WORKING WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING. A MESSAGE APPEARS 'REGEN BRAKES DISABLED, CHECK BRAKE SYSTEM'. WENT TO DEALERSHIP AND WAS TOLD HCU AND MASTER CYLINDER NEEDS TO BE REPLACED $4000 REPAIR. NOT ACCEPTABLE SEEING SO MANY COMPLAINTS OF THIS ISSUE THAT FORD HAS NOT YET ISSUED A RECALL. *TR

MY 17 YEAR OLD DAUGHTER CAME HOME SAYING A MESSAGE WAS ON HER DASH ABOUT HER BRAKES IN OUR 2008 MERCURY MARINER HYBRID. I WAS ABOUT TO LEAVE SO I DECIDED TO TAKE HER CAR, AS SOON AS I PULLED OUT OF THE DRIVEWAY AND STARTED DOWN THE HILL WE LIVE ON, I NOTICED THE BRAKES DIDN'T FEEL RIGHT, I PRESSED ALL THE WAY DOWN TO GET THE CAR TO SLOWLY COME TO A STOP, AS I DID THIS, I NOTICED A WARNING SOUND AND THE MESSAGE ON THE SCREEN SAID CHECK BRAKE SYSTEM, REGEN BRAKES DISABLED. I IMMEDIATELY TURNED THE CAR AROUND AND WENT HOME, WHEN TRYING TO STOP IN OUR DRIVEWAY, AGAIN THE BRAKES WERE NOT WORKING PROPERLY CAUSING US TO ALMOST HIT THE OTHER CAR IN THE DRIVEWAY. THIS IS EXTREMELY CONCERNING AS THIS CAR IS OUR 17 YEAR OLD DAUGHTERS CAR. ONCE YOU GET THE CAR TO STOP, IF THE CAR IS POWERED OFF FOR A FEW MINUTES AND BACK ON THE BRAKES WORK AGAIN. THIS IS A SAFETY ISSUE AND SEEMS TO BE A COMMON PROBLEM. THIS HAPPENED YESTERDAY 5/16/2020, THE CAR HAS 120K MILES.

HCU (HYDRAULIC CONTROL UNIT) FAILURE MEANING MY HYBRID VEHICLE CAN'T BRAKE WHETHER IN HYBRID MODE OR NORMAL MODE AND IT'S OVER A $5000 REPAIR. MY MARINER HAS BEEN SITTING IN MY DRIVEWAY FOR CLOSE TO 2 YEARS NOW, UNUSED, BECAUSE OF THIS KNOWN ISSUE. *TR