2009 MERCURY MARINER Complaints

MY 2009 MERCURY MARINER HAS AN ISSUE WITH THE STEERING. SOMETIMES IT WORKS BUT MOST OF THE TIME IT DOES NOT. THERE WILL BE TIMES WHEN IT DOES WORK IT WILL GO OUT IN MID TURN AND JERK THE WHEEL STRAIGHT, SOMETIMES CAUSING ME TO SWERVE INTO TRAFFIC OR OUT OF MY LANE. I DID HEAR THAT THIS PARTICULAR VEHICLE WAS INVOLVED IN A RECALL BUT I WAS NOT SURE HOW TO GET THAT INFORMATION.

POWER STEERING QUIT WORKING. NO WARNING LIGHTS. WENT TO STORE IT WORKED CAME OUT AND IT DIDN'T WORK. HAS BEEN 2 WEEKS AND STILL NOTHING

I DROVE MY 2009 MARINER 45 MINUTES TO A NEARBY CITY. AFTER SHOPPING I TURNED ON THE CAR AND HAD NO ELECTRONIC POWER ASSIST. I TURNED THE CAR OFF AND BACK ON AND IT RETURNED. I PARKED AT THE NEXT STORE TO SHOP AND WHEN I RETURNED THERE WAS NO POWER STEERING UNTIL I RESTARTED THE MARINER. IT THEN WORKED FOR ABOUT A HALF HOUR ON THE DRIVE HOME AND CUT OUT ON THE HIGHWAY AND WOULD NOT COME BACK ON AT THAT POINT. THE NEXT DAY IT WAS FINE. I DID TAKE IT TO A FORD DEALER TO CHECK FAULT CODES AND RECALLS AND THERE WASN'T ANYTHING SHOWING IN THE SYSTEM. THE POWER STEERING WAS WORKING FINE UNTIL A WEEK LATER THE ISSUE RETURNED.

FAULTY SEAL ON THE REAR WINDOW HAS CAUSED WATER TO SEEP INTO THE HATCH RELEASE MECHANISM. REAR DOOR WILL NOT OPEN. THERE IS NO REPAIR THAT CAN FIX THIS ISSUE. CANNOT CHANGE REAR LIGHTS DUE TO BEING UNABLE TO OPEN THE REAR DOOR.

ON CITY STREETS THE POWER STEERING WOULD BECOME DISABLED. THIS WOULD CAUSE THE STEERING WHEEL TO LOCKUP AND BECOME INCREDIBLY DIFFICULT TO MAKE TURNS. THE POWER STEERING WOULD FLICKER ON AND OFF, AND AFTER 2 OR 3 CYCLES A BATTERY ICON ON THE DASHBOARD WOULD LIGHT UP. SEEMED TO OCCUR MORE FREQUENTLY WHEN THE HEADLIGHTS WERE ON. TOOK VEHICLE TO A FORD DEALER AND THEY REPLACED THE ENTIRE STEERING COLUMN EVEN THOUGH THERE IS A RECALL OUT ALREADY THAT IS EERILY SIMILAR. THEY DID NOT PROVIDE INFORMATION AS TO WHY THIS INSTANCE DID NOT QUALIFY FOR THE RECALL EVEN THOUGH THIS WAS SPECIFICALLY ASKED FOR.

MY CAR HAS A ELECTRIC POWER ASSIST SYSTEM CODE AND I CALLED AND FOR MY CAR IT WAS NOT ON THE RECALL EVEN THOUGH THERE WAS A RECALL 14V28400 IN 2014 FOR 2008-2011 MERCURY MARINER FOR THIS PROBLEM. I HAVE NO POWER STEERING NOW

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED FOUR TIMES WHILE DRIVING. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE STEERING WHEEL FAILED TO STEER. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THEY DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL FAILED TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ALL STAR FORD (2586 RANGE PARK DR, DENHAM SPRINGS, LA 70726, (225) 490-7649), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V384000 (STEERING). THE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2009 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY FAILED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND HAD IT TOWED HOME. THE CONTACT CALLED LIBERTY FORD LINCOLN CANTON (LOCATED AT 1423 TUSCARAWAS ST W, CANTON, OH 44702, 888-694-4553) AND WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AN UNKNOWN RECALL REGARDING THE POWER STEERING, BUT IT HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

MY 2009 MERCURY MARINER (HAS 56,000 MILES), WITHOUT ANY WARNING, IT JUST SHUT OFF WHILE I WAS DRIVING IT. HAS HAPPENED TWICE. WAS ABLE TO GET THE SIDE OF THE ROAD AND WAS ABLE TO RESTART IT. NO WARNING LIGHTS CAME ON AT ALL. CAR IS AT DEALERSHIP NOW TO HAVE IT CHECKED OUT.