2008 MERCURY MARINER HYBRID Complaints

BRAKES BRING VEHICLE TO STOP THEN RELEASE AND CAR MOVES FORWARD 4-6' THEN BRAKES ENGAGE AGAIN. COULD CAUSE DAMAGE AND PERSONAL INJURY. *TR

ON THURSDAY, AUGUST 11, 2011 OUR 2008 MERCURY MARINER HYBRID SHUTDOWN WHILE TRAVELING 67-70MPH ON I-39 IN THE PASSING LANE NEXT TO A SEMI. HAD TO CUT ACROSS THE INTERSTATE ONTO LOOSE GRAVEL, CREATING A DANGEROUS SITUATION FOR MULTIPLE DRIVERS. HAD JUST HAD THIS 'FIXED' BY DEALERSHIP TWO WEEKS BEFORE. I WAS TOLD BY THE DEALERSHIP AT THAT TIME THAT IT NEEDED A CHIP UPGRADE, WHICH WAS DONE. UNFORTUNATELY, THIS WAS NOT THE NEEDED 'FIX' OBVIOUSLY. I WAS ABLE TO RESTART IT LIKE I HAD BEFORE, BUT COULD NOT DRIVE ABOVE 60-62 MPH IN ORDER TO KEEP VEHICLE RUNNING. JUST TOOK IT INTO DEALERSHIP AGAIN TODAY, AND THEY HAD NOT HEARD OF THIS PROBLEM ON ANY OTHER HYBRIDS. *TR

THE ENGINE ABRUPTLY STOPPED WHILE I WAS TRAVELING 65 MPH. THE CAR WAS TOWED TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE "MOTOR ELECTRONICS COOLING PUMP." THE PART WAS REPLACED BUT WAS NOT COVERED BY THE WARRANTY. FORD ISSUED A TECHNICAL SERVICE BULLETIN IN NOVEMBER 2008 CONCERNING THIS PROBLEM, SO FORD HAS BEEN AWARE OF THIS DANGER FOR YEARS.

WHILE DRIVING ON THE FREEWAY THE GAS ENGINE TO MY 2008 MERCURY MARINER HYBRID UNEXPECTEDLY SHUT DOWN AT LEAST 4 TIMES LAST EVENING. THE CONTROL PANEL DISPLAYED A RED TRIANGLE ALTER AND THE PHRASE "STOP SAFELY NOW". THIS WAS A VERY DANGEROUS SITUATION ON A CROWDED DETROIT FREEWAY WHERE I HAD TO MANEUVER OVER MULTIPLE LANES AT A SLOW SPEED TO STOP THE VEHICLE ON THE RIGHT SHOULDER (THE ONLY AVAILABLE SPACE). THE VEHICLE RESTARTED EACH TIME AND THE PROBLEM RECURRED AFTER LESS THAN A MILE 4 OR 5 TIMES AND THEN HAS NOT OCCURRED SINCE. I HAD A SIMILAR PROBLEM ABOUT SIX MONTHS AGO WHERE I PAID FORD TO FIX THE PROBLEM, BUT APPARENTLY THAT DIDN'T HAPPEN. THIS IS A VERY DANGEROUS PROBLEM AND SHOULD BE FIXED BEFORE PEOPLE END UP DEAD IF IT HASN'T ALREADY HAPPENED. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 10 MPH WHEN THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE ELECTRICAL HYDRAULIC BRAKING SYSTEM FAILED. THE DEALER INFORMED HIM THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,034. UPDATED 05/05/11*LJ THE DEALER INFOEMED THE CONSUMER THE ELECTRONIC CONTROL UNIT WAS BAD. UPDATED 08/18/11

VEHICLE'S GAS ENGINE SHUT OFF ON THE FREEWAY AT 65 MPH WITHOUT WARNING LEAVING ONLY THE ELECTRIC MOTOR TO POWER IT. THE REDUCED THE MAXIMUM SPEED TO 25 MPH. DEALER SAID FAILURE OF THE MOTOR ELECTRONICS COOLING PUMP CAUSED THE LOSS OF POWER.

TL*THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE STALLED AND A STOP SAFELY NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS PULLED OVER, TURNED OFF AND UPON RESTART THE CONTACT WAS ABLE TO CONTINUE DRIVING NORMALLY. THE FAILURE CONTINUED TO RECUR DURING THE DURATION OF THE DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 68,000.

I HAVE A 2008 MERCURY MARINER HYBRID. SOMETIMES WHEN I APPLY THE BRAKES WITH MEDIUM PRESSURE THE LEFT REAR OF THE VEHICLE WILL VIBRATE SO HARD IT RATTLES THE TRIM IN THE STORAGE AREA. IT IS AS THOUGH THE ABS IS OPERATING ONLY ON THAT WHEEL BUT MUCH MORE PRONOUNCED THAN WHEN THE ABS NORMALLY ACTUATES. THERE IS NO CONSISTENCY AS TO WHEN OR WHERE THIS CONDITION OCCURS. IT WILL NOT HAPPEN FOR DAYS, THEN WILL OCCUR EVERY TIME I BRAKE FOR A TIME PERIOD (NO PARTICULAR LENGTH). *TR CONSUMER STATED HE TRADED IN ON A 3 YEAR OLD VEHICLE. CONSUMER STATED HE HAS NO MORE INFORMATION REGARDING THE VEHICLE LEFT ALL OF THE RECORDS HE HAD IN THE VEHICLE WHEN HE TRADED IT IN. UPDATED 6/8/18*JB

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH & LOSING ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED IS VERY SCARY. MAKING MATTERS WORSE, THIS OCCURRED DURING A POURING RAINSTORM & IN A CONSTRUCTION ZONE. I PULLED OVER AND TURNED OFF IGNITION. I WAS ABLE TO RESTART THE VEHICLE. IT THEN SHUT DOWN REPEATEDLY EVERY 2 MILES. THE ONLY WAY TO RESTART WAS TO PULL OVER AND TURN OFF THE IGNITION. I GIMPED IT TO THE CAR DEALER. NOW HAVE A $700 BILL TO FIX THE AIRFLOW MODE DOOR ACTUATOR AND THE MOTOR COOLING PUMP. WE WERE TOLD THERE WAS A SHORT THAT WAS KEEPING THE COOLING PUMP FROM WORKING. THUS THE ENGINE WAS OVERHEATING AND SHUTTING OFF. HAVING READ SIMILAR COMPLAINTS, I AM CONCERNED THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. *TR

I WAS DRIVING MY 2008 MERCURY MARINER HYBRID WHEN THE STOP SAFELY LIGHT CAME ON AND THE CAR DIED INSTANTLY. I WAS ON THE HIGHWAY DRIVING 55 MPH AND IT WAS EXTREMELY DANGEROUS TO HAVE RAPID DECELERATION AT THAT TIME. I WAS BARELY ABLE TO PULL MY CAR OVER TO THE SIDE IN A SAFE MANNER. I TURNED OFF THE CAR, RESTARTED AND PROCEED TO GET ON THE HIGHWAY AGAIN. IT HAPPENED THREE TIMES. NEEDLESS TO SAY, I DO NOT FEEL SAFE DRIVING MY VEHICLE ANYWHERE AT THIS POINT IN TIME. *TR