1997 MERCURY MARQUIS Complaints

INTAKE MANIFOLD (ORG.) WAS MADE OF PLASTIC. SHOP HAD CAR FOR TUNE-UP WHEN MANIFOLD CRACKED.THE NEW MANIFOLD IS MADE WITH METAL WHERE THE OLD ONE CRACKED.FORD HAD RECALL ON SAME SIZE ENGINE BUT MERCURY WILL NOT RECALL FOR THIS PROBLEM. *AK

CONSUMER SMELLED FUEL FUMES ENTERING INSIDE OF VEHICLE THROUGH THE VENTS. DEALERSHIPWAS AWARE OF PROBLEM. *AK

AFTER PARKING VEHICLE IN A CLOSED GARAGE CONSUMER COULD SMELL A STRONG FUEL ODOR. TOOK VEHICLE TO DEALER WHERE THEY FOUND THAT METAL FUEL LINE RUSTED, AND LEAKED FUEL. *AK CONSUMER STATES THE FUEL LINES WERE NOT GALVANIZED. *SLC

CAR WAS BROUGHT TO DEALER UNDER WARRANTY NUMEROUS TIMES WITH COMPLAINT OF LOW ANTIFREEZE IN RADIATOR AND THE FAINT SMELL OF ANTIFREEZE TOWARDS THE FRONT OF CAR, AFTER DRIVING THE CAR. DEALER CLAIMS HE COULD NOT FIND LEAK UNDER WARRANTY, BUT FOUND IT SOON AFTER WARRANTY PERIOD. DEALER SAID PART OF NEW RADIATOR COST WOULD BE COVERED BUT STILL CHARGED $100.00 FOR REPAIR. I RELUCTANTLY HAD TO PAY IT TO GET MY CAR. I HAVE PURCHASED 2 CARS AT THE DEALER AND SO HAS FRIENDS AND RELATIVES. DEALER DID NOT STAND BEHIND WARRANTY TOTALLY SINCE THE PROBLEM WAS PRESENTED AT LEAST TWICE DURING WARRANTY. DEALER DID NOT FULLY COMPLY WITH 3 YEAR FORD WARRANTY IN MY OPINION. DEALER DID NOT REACT TO MY COMPLAINT AFTER THE REPAIR. I WILL NOT BUY OR RECOMMEND PURCHASE OF ANOTHER NEW VEHICLE THERE AGAIN. *AK

WHILE TRAVELING AND WITHOUT ANY INDICATION VEHICLE STALLED. DEALER HAS BEEN CONTACTED, COULD NOT FIND CAUSE.*AK THE VEHICLE SUDDENLY STALLS BUT STARTS RIGHT UP AGAIN. DEALER COULD NOT FIND THE PROBLEM. *YH

THE STEERING WHEEL HAS EXCESSIVE MOVEMENT WHILE DRIVING DUE TO STEERING POWER HOSE FAILURE. YH

RIGHT FRONT CONTROL ARM BRACKET CAME UNWELDED FROM FRAME CAUSING STEERING PROBLEMS

FRONT ROTORS WERE DETERIORATING DUE TO CORROSION. DEALER NOTIFIED AND REPAIRS WERE BEING DONE AT CONSUMER'S COST. ALSO, ROTORS ARE AVAILABE FOR INSPECTION IF NEEDED. *AK

VEHICLE BEEN EXPERIENCING ONGOING/ INTERMITTENT PROBLEM WITH LOSS OF POWER STEERING. VEHICLE BEEN IN/OUT OF DEALER SHOP ON FOUR OCCASIONS, AND INFORMED CONSUMER THAT THEY COULD NOT FIND THE PROBLEM. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

ONGOING PROBLEM WITH VEHICLE WANDERING ACROSS THE ROAD FROM SIDE TO SIDE; DEALER NOTIFIED AND UNABLE TO CORRECT THE PROBLEM. *AK