2011 MERCURY MILAN Complaints
View complaints related to 2011 MERCURY MILAN. The complaints found here are submitted by actual consumers with first hand experience. There are more than 190 complaints submitted for the 2011 MERCURY MILAN. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 MERCURY MILAN- BUCKHANNON, WV
I WAS DRIVING ABOUT 35 MPH WHEN ALL OF A SUDDEN A WARNING FOR POWER ADVANCE FLASHED ON THE CAR. IT GOT HARD TO STEER SO I TOOK IT TO THE DEALERSHIP THE SAME DAY AT 99,000 MILES. THEY SAID THAT A NEW STEERING GEAR IS NEEDED AND THAT IT IS NOT COVERED UNDER WARRANTY, THE COST WOULD BE AROUND 1500.00 THEY TOLD ME. THERE WAS A RECALL FOR STEERING IN JUNE OF 2015 IVE HAD THIS VEHICLE SINCE MARCH OF 2015, MY CAR WASNT UNDER RECALL WHICH IT NEEDS TO BE CAUSE THERE ARE OTHER MILANS WITH THE SAME ISSUE. FORD'S NUMBER FOR THIS RECALL IS 15S18.
Source: NHTSA WEB SITE -
2011 MERCURY MILAN- GREEN BAY, WI
FUEL TANK AND PURGE VALVE RECALL. VEHICLE IN MOTION. LEAVING A STOP SIGN FROM A COUNTRY HIGHWAY AND VEHICLE STALLED WHEN ACCELERATING. DIFFICULT TO RESTART.
Source: NHTSA WEB SITE -
2011 MERCURY MILAN- RALEIGH, NC
I LOST THE ABILITY TO STEER ON THE INTERSTATE WITH NO WARNING. THE STEERING BECAME DIFFICULT, SO I TOOK VEHICLE TO FORD DEALER SHIP. AT 77,000 MILES, THE WARNING FOR POWER ADVANCE FLASHED ON THE CAR. THE DEALERSHIP SAYS THAT I NEED A NEW STEERING GEAR IS NEEDED AND THAT IT IS NOT COVERED UNDER WARRANTY. THE REPAIR IS ESTIMATED AT $1767.00. THIS NEEDS TO HAVE A RECALL, SINCE THIS IS HAPPENING WITH OTHER MERCURY OWNERS.
Source: NHTSA WEB SITE -
2011 MERCURY MILAN- CERES, CA
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING INDICATORS ILLUMINATED. THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PSCM MALFUNCTIONED AND THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCURY MILAN- IOWA CITY, IA
DRIVER'S SIDE BRAKE LIGHT STAYS ILLUMINATED ALL THE TIME WHILE VEHICLE IS ON AND WHILE DRIVING, INSTEAD OF ONLY TURNING ON WHEN BRAKE IS PRESSED DOWN. IN NOVEMBER I NOTICED THE DRIVER'S SIDE BRAKE LIGHT BEGIN TO FLICKER WHILE PARKED. SINCE IT IS A MALFUNCTION WITH THE LED LIGHTS, THE ENTIRE BRAKE LIGHT HOUSING WOULD HAVE TO BE REPLACED, A ROUGHLY $410 REPAIR. FOR AS OFTEN AS I HAVE SEEN OTHER 2011 MERCURY MILAN OWNERS COMPLAIN ABOUT THIS, YOU WOULD THINK THIS WOULD HAVE BEEN RECALLED ALREADY. I HAVE BEEN TOLD THE BRAKE LIGHT CONSTANTLY STAYING ON IS DISTRACTING AND VERY BRIGHT TO OTHER DRIVERS BEHIND ME.
Source: NHTSA WEB SITE -
-
2011 MERCURY MILAN- MIDDLESEX, NJ
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND WHEN THE KEY WAS TURNED OVER, THERE WAS A WARNING INDICATOR FOR THE POWER STEERING. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS AT THE DEALERS FOR LONGER THAN THREE WEEKS AS THE CONTACT WAS WAITING FOR A PERMANENT REPAIR REMEDY. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,905. UPDATED 03/18/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/29/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCURY MILAN- FT DODGE, IA
2011 MERCURY MILAN MY WIFE WAS GOING TO THE MALL WITH 3 YEAR OLD IN BACK SEAT STOPPED TO TURN INTO MALL PARKING LOT BEGAN HER TURN ACROSS TRAFIC AND ELECTRIC POWER ASSIST STEERING WENT OUT AND INTO MANUAL MODE. THIS MADE THE STEERING BECOME VERY HARD TO TURN. BECAUSE OF THIS MY WIFE WAS ALMOST HIT BY A TRUCK. THANK GOD THE DRIVER OF TRUCK WAS ABLE TO STOP BEFORE HITTING MY WIFES VEHICLE. MY WIFE IS 120. LBS THERE IS NO WAY SHE CAN STEER THIS VEHICLE IN MANUAL MODE. THE NICE DRIVER OF THE TRUCK HELPED MY WIFE BY DRIVING THE VEHICLE INTO PARKING LOT AND PARKING IT. SHE WAS SHOOK UP BUT NOT INJURED. I UNDERSTAND THERE WAS A RECALL ON SOME OF THE 2011 MILANS BUT MY WIFES CAR IS NOT IN THIS RECALL. I DONT UNDERSTAND IF A PART IS BAD WHY ARE SOME COVED FOR THE PROBLEM AND NOT OTHERS. I HAVE APPOINTMENT TOMORROW MORNING AT LOCAL FORD DEALERSHIP WAS TOLD WILL COST ME $400 -$500 TO FIX.
Source: NHTSA WEB SITE -
2011 MERCURY MILAN- CHICAGO, IL
BOTH BRAKE LIGHTS WHEN OUT, AND WENT IN FOR REPLACEMENT BULBS AFTER WAITING IN THE DEALERSHIP FOR 7 HOURS I WAS TOLD THAT THE LED BRAKE LIGHTS WERE DEFECTIVE AND IT WOULD BE WELL OVER 1,000 TO FIX. I PURCHASED AN EXTENDED WARRANTY THAT THEY SAY COVERS NOTHING!!!! (CURRENTLY HAVE A BROKEN D RIVERSIDE DOOR HANDLE). I PURCHASED THE CAR USED LAST MAY, WITHIN 3 WEEKS I HAD TRANSMISSION ISSUES WHICH WERE COVERED BY THE WARRANTY, THEN THE DOOR HANDLE, NOW BRAKE LIGHTS. I FEEL THESE LIGHTS SHOULD BE PART OF A RECALL BECUZ WHO HAS OVER 1,000 DOLLARS TO REPLACE LED BRAKE LIGHTS??? I'M VERY UPSET AND DISAPPOINTED....ALSO BROKE AND CAN'T AFFORD THIS REPAIR......PLEASE HELP!!!!!!!
Source: NHTSA WEB SITE -
2011 MERCURY MILAN- WEST DES MOINES, IA
TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS AND MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL ARMS WERE LOOSE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCURY MILAN- RHINELANDER , WI
THE DRIVER'S SIDE BRAKE LIGHT BEGAN FLICKERING AFTER THE CAR WAS PARKED. I WAS ALSO INFORMED AFTER THIS WAS NOTICED THAT IT FLICKERS (GETS BRIGHTER) WHILE DRIVING. THE PASSENGER BRAKE LIGHT ALSO STAYED BRIGHTLY ILLUMINATED LAST YEAR, AND I WAS TOLD IT WOULD BE OVER $500 TO REPLACE THE LIGHT ASSEMBLY. FORTUNATELY, MY VEHICLE SUSTAINED AN ACCIDENT AND THE PASSENGER LIGHT WAS DAMAGED FURTHER AND REPLACED. NOW A DEFECT IS OCCURRING ON THE DRIVER'S SIDE.
Source: NHTSA WEB SITE