2011 MERCURY MILAN Complaints

MY BRAKE LIGHT/ RUNNING LIGHTS ON MY REAR PASSENGER SIDE DOESN'T WORK. THEY ARE LED SO I BELIEVE AFTER LESS THEN 5 YEARS THEY SHOULDN'T BLOW.

DRIVING UP AN ON RAMP TO AN INTERSTATE HIGHWAY, THE CAR WOULD NOT REACT TO INCREASED DEPRESSION OF THE THROTTLE PEDAL. TOOL INDICATOR WARNING LIGHT ILLUMINATED ON THE DASH. I BARELY WAS ABLE TO PULL OFF TO THE BERM, ALMOST REAR-ENDED. THIS HAS HAPPENED NUMEROUS TIMES SINCE FIRST OCCURRENCE ON 6/11/15-6/12/15 AND APPEARS TO OCCUR ONLY WHEN I HAVE THE AIR CONDITIONING ON. VERY DANGEROUS SITUATION!

SERVICE POWER STEERING LIGHT CAME ON, 1 MILE LATER, SERVICE ADVANCED TRACK LIGHT CAME ON, SHUT CAR OFF AND RE-STARTED AND POWER STEERING DID NOT WORK

TRAVELING ON HIGHWAY AT 55 MPH "POWER STEERING NOW" LIGHT CHIME ON AND I STARTED EXITING AT THE NEAREST EXIT AS I WAS APPROACHING THE EXIT I REDUCED MY SPEED TO 30 MPH AND I NOTICED THE STEERING WAS GETTING STIFF. I WAS IN PANIC MODE BECAUSE CARS WERE APPROACHING THE EXIT AND I WASN'T ABLE TO STEER. I COAST TO A PARKING LOT AND HAD MY VEHICLE TOWED.I HAVE NO TRUST IN THAT CAR. FIRST THROTTLE BODY ALMOST WAS REAR ENDED. NOW THIS. NO PRIOR WARNING. SERVICE NOW AND IT STOP ON YOU AWHILE YOU DRIVING.

GOING DOWN THE ROAD AT 30 MPH AND LOST STEERING, IT DIDN'T LOCK DOWN COMPLETELY BUT WAS VERY HARD TO TURN. AND POWER STEERING ASSIST FAULT SHOWED UP ON MY DASH INFORMATION PANEL. *TR

BROUGHT THE CAR FOR STATE SAFETY INSPECTION. INSPECTION FAILED BECAUSE BRAKE LIGHTS WOULD NOT INCREASE BRIGHTNESS WHEN BRAKES APPLIED AND HEADLAMPS ON. LIGHTS APPEAR OK WHEN HEADLAMPS NOT ON. CAR IS UNSAFE TO DRIVE WHEN HEADLIGHTS ARE REQUIRED. FORD SAYS NOT COVERED UNDER WARRANTY OR UNDER EXTENDED WARRANTY. COULD COST NEARLY $1000.00 TO REPAIR. ONLINE FORUMS SEEM TO INDICATE IT IS A COMMON PROBLEM. AFRAID TO DRIVE THE CAR FOR FEAR IT WILL HAPPEN AGAIN AND I WON'T KNOW UNTIL SOMEONE RUNS INTO ME. *TR

THE LED ASSEMBLY RESPONSIBLE FOR ILLUMINATION OF THE BRAKE LIGHTS HAS FAILED PREMATURELY PRESENTING A POTENTIAL SAFETY CONCERN. FORD CHARGES AN EXORBITANT FEE ($376) FOR THE HARDWARE ALONE, NOT INCLUDING THE PRICE FOR INSTALLATION. THIS COST IS UNREASONABLE TO REPLACE FAULTY COMPONENTS WHICH PROVIDE SAFETY FUNCTIONALITY. THIS HAS BEEN REFERRED TO BY THE MECHANICS AT THE DEALERSHIP AS A "COMMON" PROBLEM, SO SHOULD IT NOT BE WORTHY OF A SAFETY RECALL? *TR

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER ON VARIOUS OCCASIONS WHERE THE POWER STEERING WAS RESET BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

BREAK LIGHTS STAYED ON /ILLUMINATED WHEN HEAD LIGHTS WERE ON THUS HAVING NO BRAKE LIGHTS AT NIGHT. LUCKILY , MY HUSBAND WAS FOLLOWING BEHIND ME IN HIS VEHICLE AND NOTICED I HAD NO BRAKE LIGHTS. DEALER REPLACED BOTH TAIL LIGHT ASSEMBLIES DUE TO AN ELECTRICAL SHORT.($1100) THIS IS DANGEROUS DRIVING AT NIGHT. MANUFACTURE NEEDS TO RECALL THEIR FAULTY TAIL LIGHTS. *TR

RIGHT REAR TAIL AND BRAKE LIGHT STOPPED WORKING, ABOUT 2 WEEKS LATER THEY FLICKERED AND CAME BACK ON. THEY WENT OUT AGAIN 2 DAYS LATER AND HAVE BEEN OUT FOR ABOUT 2 MONTHS. CALLED DEALERSHIP AND THEY SAID IT WASN'T COVERED UNDER WARRANTY AND WOULD HAVE TO REPLACE THE WHOLE TAIL/BRAKE LIGHT UNIT AT A COST OF ABOUT $500. I CONTACTED FORD CUSTOMER SERVICE THREE TIMES AND THEY SAID IT WAS A LIGHT PROBLEM AND NOT UNDER WARRANTY BY THEM. IT TREATED AS A LIGHT BULB PROBLEM, BUT A $500 LIGHT BULB!!!! FORD NEEDS TO FIX THIS PROBLEM. *TR