2011 MERCURY MILAN Complaints

I WAS DRIVING ABOUT 55 MPH WHEN MY CARS SPEED STARTED REDUCING. A WRENCH LIGHT APPEARED AND MY CAR WOULD NOT MOVE. THE GAS PEDAL WOULD NOT ENGAGE SPEED AND THE RPM'S WERE AT A STAND STILL. THIS HAS HAPPENED 3 TIMES WITHIN 2 1/2 WEEKS. *TR

I WAS DRIVING APPROX 25MPH WHEN MY VEHICLE SUDDENTLY STARTED JERKING BACK AND FORTH, THERE WAS NO ACCELERATION, AND THE WRENCH LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON MINUTES LATER, IT SEEMED TO BE BACK TO NORMAL. I PROCEEDED DOWN THE ROAD AND MADE IT ABOUT 3/4 MILE WHEN IT DID IT AGAIN, THIS TIME IN THE MIDDLE OF THE INTERSECTION. I WAS ABLE TO COAST THROUGH AND PULL INTO A PARKING LOT. THE DEALER TOWED IT IN AND SAID IT IS THE ENGINE THROTTLE BODY. THEY STATE THE PART IS ON NATIONAL BACKORDER UNTIL NOVEMBER (3 MONTHS AWAY!), WITH 25,000 CARS CURRENTLY WAITING FOR THIS PART. I DON'T SEE HOW THERE CAN BE THIS HUGE OF A PROBLEM BUT NO RECALL YET. FORD REALLY NEEDS TO TAKE RESPONSIBILITY FOR THIS MALFUNCTION.

DRIVING AT HIGHWAY SPEED, I LOST THE ABILITY TO USE THE THROTTLE. THE ENGINE RAN, BUT DID NOT RESPOND TO THE PEDAL. I WAS FORCED TO PULL THE CAR OVER, IN TRAFFIC, AND RESTART THE CAR. ONCE THE CAR WAS RESTARTED, I WAS ABLE TO ACCELERATE.

I WAS ON THE INTERSTATE GOING 70 MILES AN HOUR AND THE ENGINE JUST QUIT THIS WAS THE SECOND TIME IT HAD HAPPENED THE FIRST TIME I HAD MY GRANDAUGHTER AND 2 GREAT GRANDCHILDREN IN THE CAR WITH ME AND WAS GOING 60 MILES AN HOUR AND THE ENGINE JUST STOPPED COULD NOT GIVE IT GAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND STARTED IT BACK UP AND MADE IT HOME. THE SECOND TIME I WAS ON THE INTERSTATE GOING 70 MILES AND HOUR AGAIN HAD TO PULL OVER TO THE SIDE STOP VEHICLE AND RESTART, THANK GOD I WAS NOT IN THE TRAFFIC AT COLUMBIA MISSOURI IN THE TRAFFIC WHILE TAKING MY GRANDAUGHTER TO THE DOCTOR. THE THIRD TIME IT HAPPENED I WAS TAKING MY DAUGHTER TO COLUMBIA TO THE DOCTOR AND AGAIN IT QUIT WHILE GOING 70 MILES AN HOUR HAD TO PULL OFF THE BUSY HIGHWAY AND STOP THE CAR. IT HAPPENED A 4TH TIME ON MY HUSBAND WHILE TAKING MY DAUGHTER TO THE HOSPITAL ON HIS WAY TO COLUMBIA THIS IS WITHIN 5 WEEKS SO IT IS HAPPENING ABOUT ONE TIME A WEEK BOTH OUR DAUGHTER AND GRANDAUGHTER WILL BE MAKING REGULAR TRIPS TO THE HOSPITAL AND I ALSO TRAVEL A LOT WITH THE GRAND CHILDREN WHO ARE 4 YEARS OLD AND 6 MONTHS OLD THEY ARE IN THIS VEHICLE DAILY, AND IT SCARES ME THAT I MAY NOT BE ABLE TO GET OUT OF THE WAY WHEN GOING AT THESE SPEEDS AND WHAT IF I'M PASSING ANOTHER CAR AND IT JUST DIES AND I CAN'T GET OUT OF THE WAY? FORD MOTORS IS AWARE OF THIS PROBLEM WHY NOT FIX IT, BEFORE SOMEONE GETS KILLED, WE TAKE DRUNK DRIVER OFF THE ROAD, BUT THIS IS JUST AS DANGEROUS. FOR SAFETY DO I NEED TO JUST PARK IT IN GARAGE, OUR GOLF CART IS MORE DEPENDABLE, SHOULD I JUST PARK THIS VEHICLE WHICH I JUST PURCHASED I CAN'T AFFORD ANOTHER ONE WE ARE BOTH RETIRED WE HAVE 2 FORD VEHICLES AT THIS TIME AND DROVE OUR LAST FORD TRUCK FOR OVER 10 YEARS.

THIS HAPPENED ONCE SEVERAL WEEKS AGO WITH MY WIFE OPERATING THE CAR AND NEWBORN IN THE BACK. I WASN'T IN THE CAR SO I DID NOT WITNESS THE PROBLEM. OVER THE PAST TWO DAYS I HAVE EXPERIENCED THE PROBLEM FIRST HAND SEVERAL TIMES. CAR STOPS ACCELERATING DURING NORMAL OPERATION. THE CHECK ENGINE LIGHT COMES ON, THE ACCELERATOR STOPS WORKING AND CAR BEGINS TO IDLE ERRATICALLY. THE ENGINE DOES NOT SHUT OFF. ONCE YOU COAST IN HEAVY TRAFFIC TO THE SIDE OF THE ROAD, YOU MAY TURN THE CAR OFF THEN RESTART AND DRIVE WITHOUT ISSUE FOR AN INDETERMINATE AMOUNT OF TIME (ONCE IT WAS SEVERAL WEEKS, ONCE IT WAS TEN MINUTES). THE CHECK ENGINE LIGHT WILL BE OFF AND NO CODE WILL BE LOGGED INTO THE COMPUTER. I TOOK THE CAR TO A MECHANIC TEN MINUTE AFTER AN INCIDENT AND THE COMPUTER PICKED UP NOTHING WRONG WITH THE CAR. WITH ALL THESE COMPLAINTS AND ANECDOTAL EVIDENCE, BY THIS TIME FORD AND THE NHTSA MUST BE AWARE OF THE PROBLEM. WHERE IS THE RECALL? *TR

DRIVING DOWN A BUSY ROAD AND CAR WENT INTO LIMP MODE, GAS PEDAL NOT RESPONDING. ALMOST GOT REARENDED BECAUSE THE CAR SLOWED DOWN AND I HAD MY 8 MONTH OLD GRANDDAUGHTER IN THE VEHICLE. TOOK IT TO AUTOZONE AND THEY RAN A DIAGNOSTIC SAID IT WAS THE ELECTRONIC THROTTLE SENSOR PROBLEM. READ ONLINE WHERE THIS IS A RECURRENT THING GOING ON BUT NO RECALL YET. WHAT IS IT GOING TO TAKE SOMEONE OR ALOT OF PEOPLE DYING FOR THIS TO BE RECALLED? I AM ON DISABILITY AND IT BETTER BE COVERED UNDER EXTENDED WARRANTY OR WARRANTY SINCE FORD KNOWS THIS IS AN ONGOING PROBLEM. *TR

TWO OR THREE TIMES IN THE LAST DAY OR TWO THE ENGINE HAS LOST POWER/DIED & CAR WOULD HAVE TO BE STEERED TO SIDE OF ROAD & PUT IN PARK TO BE RESTARTED! ON AT LEAST ONE OF THESE OCCASIONS THE CAR WAS IN TRAFFIC AT HIGHWAY SPEED & COULD HAVE REALLY BEEN A PROBLEM, WIFE WAS DRIVING & HAD GRAND DAUGHTER & GREAT GRAND DAUGHTER IN THE CAR WITH HER, FROM WHAT I CAN READ & FIND OUT FORD MOTOR CO KNOWS OF THE PROBLEM, BUT HAS YET NOT ADDRESSED IT, IT APPEARS TO BE A PROBLEM WITH A CIRCUIT BOARD ON THE THROTTLE BODY. THIS COULD POTENTIALLY BE A REAL BAD SITUATION! I THINK SOME ONES ATTENTION NEEDS TO BE DIRECTED TO THIS PROBLEM! WHY HAS THIS NOT BEEN A RECALL BEFORE SOME ONE REALLY GETS HURT? *TR

RETURNING TO BALTIMORE FROM WORKING IN HARRISBURG PA AND DRIVING ON INTERSTATE 83 AT A RATE OF 65 MILES PER HOUR. I WAS DRIVING IN THE LEFT LANE AND THE SHOULDER WAS TO THE FAR RIGHT ON THIS PARTICULAR STRETCH OF ROAD. THE MERCURY MILAN THAT I HAD PURCHASED NO MORE THAN 2 TO 3 MONTHS PRIOR SIMPLY LOSS ALL POWER. TO FURTHER EXPLAIN THE LOSS OF POWER ( APPLYING PRESSURE TO THE GAS PEDAL DID NOTHING TO MAKE THE CAR GO FORWARD) THIS HAD ME IN A VERY DANGEROUS PLACE AS IN ORDER TO GET THE CAR SAFELY ONTO THE SHOULDER I NEEDED TO DRIFT UPHILL AND ACROSS SEVERAL LANES OF FAST MOVING TRAFFIC. FORTUNATELY I WAS ABLE TO GET THE CAR OFF THE ROAD BUT FOUND LATER THAT THE ISSUE THAT CAUSED THIS WAS A THROTTLE BODY PIECE THAT FORD KNEW HAD PROBLEMS. I HAVE THREE CHILDREN IN THE CAR WITH ME AND MY FIANCE AT THE TIME AND ALL OF OUR LIVES WERE ENDANGERED BY A PART THAT A BILLION DOLLAR COMPANY PUT INTO ITS MID- LEVEL WORKING CLASS CONSUMER VEHICLE. I HAVE NOT FELT SO DISRESPECTED AND THAT MY LIFE AND THAT OF MY FAMILY MEANT SO LITTLE TO SOMEONE AS I DID WHEN I FOUND THAT THIS IS A KNOWN ISSUE. THIS CANNOT BE SIMPLY A BUY THE PIECE AND REPLACE IT TYPE OF DEAL AS I NO LONGER TRUST THE INTEGRITY OF THE VEHICLE AS A WHOLE . AND FURTHERMORE HOW DARE FORD THINK THAT I SHOULD PAY FOR THEIR POOR CRAFTSMANSHIP IN USING A FAULTY PART. THIS PART NEEDS TO BE RECALLED AND FORD NEEDS TO BE FINED BIG TIME FOR ENDANGERING THE LIVES OF ANYONE WHO DRIVES OR RIDES IN VEHICLES WITH THIS LIMP HOME TYPE OF CONSTRUCTION. *TR

THE VEHICLE STALLED WHILE DRIVING AT 55 MPH. NO POWER TO ACCELERATE AND HAD TO PULL OVER ON HWY. HAPPENED A SECOND TIME WHILE ACCELERATING AT A GREEN LIGHT. *TR

I WAS DRIVING AROUND 70MPH IN RUSH HOUR TRAFFIC WHEN ALL OF A SUDDEN MY CAR STARTED TO SHAKE A LITTLE AND THE WRENCH LIGHT CAME ON. IT WENT INTO LIMP MODE AND I WAS UNABLE TO ACCELERATE AT ALL. MY CAR STARTED DROPPING IN SPEED DRAMATICALLY. I PUSHED MY GAS PEDAL DOWN ALL THE WAY AND THERE WAS NOTHING. THE CAR WAS STILL RUNNING THOUGH. I COULDN'T GET OVER BECAUSE IT WAS RUSH HOUR TRAFFIC. I ENDED UP HAVING TO PARK MY CAR IN THE FAST LANE AS TRAFFIC FLEW PAST ME. VERY SCARY. THE CAR RUMBLED WHILE IN PARK SO I SHUT IT OFF AND RESTARTED THE VEHICLE. IT CAME BACK ON WITH NO ISSUE AND THE WRENCH LIGHT WAS GONE. I LOOKED IT UP WHEN I GOT HOME AND IT LOOKED LIKE A BUNCH OF PEOPLE HAVE HAD ISSUES LIKE THIS AND IT WAS THEIR THROTTLE BODY. I TOOK MY CAR INTO FORD AND THEY SAID IT WAS THE THROTTLE BODY AND IT NEEDED REPLACED. OF COURSE THIS WASN'T COVERED UNDER MY CPO POWER TRAIN WARRANTY. I GOT THE WHOLE THING DONE FOR $438. THIS PART NEEDS TO BE RECALLED ASAP. *TR