2004 MERCURY MONTEREY Complaints

View complaints related to 2004 MERCURY MONTEREY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 MERCURY MONTEREY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MERCURY MONTEREY
    - MARYSVILLE, OH

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S PERSONAL MECHANIC AND THE TRANSMISSION WAS REPLACED. SEVERAL MONTHS LATER WHILE DRIVING 25 MPH, A CHILD PASSENGER NOTICED THAT THEY COULD SEE THE ROADWAY FROM THE THIRD ROW SEAT. UPON INVESTIGATION, THE CONTACT NOTICED THAT THE VEHICLE HAD RUST ALONG THE DRIVER AND PASSENGER SIDES OF THE FRAME WHERE THE THIRD ROW SEAT WAS CONNECTED. TWO MONTHS LATER THE VEHICLE WOULD NOT START AND WAS TOWED TO THE CONTACT'S PERSONAL MECHANIC BUT THE FAILURE HAD NOT BEEN DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 138,306 AND THE CURRENT MILEAGE WAS 173,476.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - CAMARILLO, CA

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V006000 (POWER TRAIN: AUTOMATIC TRANSMISSION: TORQUE CONVERTER). AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE NECESSARY PARTS WOULD NOT BE AVAILABLE UNTIL JUNE 2012. THE CONTACT FELT THAT THIS WAS AN UNREASONABLE TIME FRAME FOR A PART THAT COULD RUIN THE TRANSMISSION TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - ACTON, MA

    TL* THE CONTACT OWNS A 2004 MERCURY MONETARY WITH 70000 MILES. WHILE ENTERING THE FREEWAY THE VEHICLE WAS SLOW TO ACCELERATE FROM 0 TO ANY SPEEDS, WHICH ALMOST CAUSED A CRASH. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD HAVE TROUBLE SHIFTING INTO GEARS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND TOLD THE CONTACT THAT THE TORQUE CONVERTER WAS UNDER RECALL, 12V006000 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER HAD TO COMPLETELY FAIL BEFORE THEY WOULD MAKE REPAIRS. THE VEHICLE WAS NOT REPAIRED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - HICKORY HILLS, IL

    POWERTRAIN: FRONT WHEEL BEARINGS WENT OUT (SQUEELING SOUND) IN 2006 WITH 8K MILES ON VEHICLE. A TSB WAS OUT FOR THAT ISSUE AND THE WHEEL BEARINGS(2) WERE REPLACED. THE FRONT BEARINGS WENT OUT AGAIN IN 2009 AT ABOUT 27K MILES. THE VEHICLE WAS COVERED BY A FORD ESP. THE DEALER SAID THAT THEY COULDN'T HEAR THE NOISE - THE NOISE WOULD COME AND GO - SO NO REPAIR WAS DONE AT THAT TIME. I HAVE THE REPAIR ORDER STATING "NO PROBLEM FOUND". NOW AT 35K MILES THE BEARING NOISE HAS BECOME MUCH WORSE AND MUCH MORE FREQUENT BUT NOW THE WARRANTY IS OVER AND IT WILL COST ABOUT $700 TO REPAIR. WHAT KIND OF POORLY MADE BEARINGS ARE THESE? BODY: IN 2009 I NOTICED RUST AT THE LEFT REAR WHEEL WELL AREA AND IT IS NOW COMING THROUGH THE LEFT QUARTER PANEL. THERE IS ALSO RUST AT THE RIGHT REAR WHEEL WELL AREA ALTHOUGH IT HAS NOT GONE THROUGH THE RIGHT QUARTER PANEL. LEFT AND RIGHT FRONT DOORS ALSO RUSTING AT THE BOTTOM FACING THE PASSENGER COMPARTMENT. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - CANTON, MI

    LARGE SECTION OF DRIVER SIDE REAR WHEEL WELL/UNDERBODY, BROKE OFF FROM VEHICLE INCLUDING AN ANCHOR FOR THE THIRD ROW SEAT. THIS LEFT THE THIRD ROW SEAT UNSAFE TO USE AND THE INTERIOR OF THE VEHICLE EXPOSED TO THE ELEMENTS. PIECE WAS CLEARLY ROTTED THROUGH. WE ARE TOLD IT WILL COST $1200 TO REPAIR, PARTS ARE SCARCE AND DIFFICULT TO OBTAIN. UNABLE TO SAFELY UTILIZE THIRD ROW SEAT UNTIL REPAIRED. WATER IS TRAPPED IN THE UNDERBODY AND COULD BE DAMAGING TO THE ELECTRICAL SYSTEM. PICTURES AVAILABLE UPON REQUEST. *JS

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - CEDAR HILL, TX

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V006000 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND TOOK THE VEHICLE TO A DEALER FOR RECALL REPAIRS. THE DEALER DID NOT REPLACE THE TORQUE CONVERTER AS STATED IN THE RECALL, AND ADVISED THE CONTACT THAT THE TORQUE CONVERTER DID NOT NEED TO BE REPLACED. LATER, THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED DUE TO THE TRANSMISSION NOT PROVIDING POWER TO THE POWER TRAIN. THE CONTACT CALLED THE MANUFACTURER AND INQUIRED ABOUT THE INCOMPLETE RECALL REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 192,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - COOKEVILLE, TN

    VEHICLE STALLS LEAVING FAMILY STRANDED IN TRAFFIC (NUMEROUS EVENTS). DEALER TESTED AND REPLACED FUEL RAIL PRESSURE SENSOR AND VEHICLE WAS DRIVEN HOME, APPROX 8 MILES. VEHICLE FAILED TO START FOLLOWING MORNING. BASED ON ARTICLES AND TESTING PROCEDURES FOUND ONLINE, OWNER REPLACED CRANKSHAFT POSITION SENSOR, VEHICLE STARTED AND RAN FOR ABOUT 5 MIN. ENGINE DIED AND PRODUCED ERROR CODE P0320. EVIDENCE OF WATER HAS BEEN DETECTED IN THE PCM CONNECTOR AND FAULT HAS NOT YET BEEN CORRECTED. OTHER ITEMS REPLACED ON VEHICLE; TRANSMISSION, EGR, FUEL FILTER, PLUG WIRES AND PLUGS.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2004 MERCURY MONTEREY
    - NILES, IL

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THE THIRD ROW SAFETY SEAT LATCH FAILED DUE TO RUST AND DETACHED FROM WHEEL WELL. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS ALSO CONTACTED. THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS 67,911 AND THE CURRENT MILEAGE WAS 67,941. SM. ..UPDATED 04/26/12 *BF

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - TALLAHASSEE, FL

    LOST OF POWER WHILE UNDER WAY(ENGINE WAS RUNNING). THE VEHICLE WILL NOT ENGAGE INTO GEAR. NO CODES. DEALER REPLACED TORQUE CONVERTER FIXED PROBLEM. PART # 685FPLS. RECALL # 12V0060000 FORD RECALL # 11S25. NOTIFIED DEALER WILL BE SUBMITTING REIMBURSEMENT IN THE SECOND QUARTER OF 2012 . *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - WADING RIVER, NY

    ENGINE BEGAN TO MISS AT 65+ MILES PER HOUR. AFTER LOOKING AT THE PCM AND SEEING WATER IN IT CAR WAS FIXED AS PER FORD'S TSB. NOW CAR WILL STALL OUT AT RANDOM. DEALER DOES NOT KNOW WHAT IS WRONG WITH THE CAR. CAR STALLS IN REVERSE, AND DRIVE WITHOUT WARNING. IT IS DANGEROUS TO DRIVE. *TR

    Source: NHTSA WEB SITE