2004 MERCURY MONTEREY Complaints

WHILE TRAVELING IN HEAVY TRAFFIC ON I-95 SOUTH AT THE CONNECTICUT/NEW YORK BORDER AT 55 MPH THE TACHOMETER HAD A SUDDEN AND DRAMATIC RISE IN RPM'S BUT ALL POWER OUT TO THE DRIVE WHEELS WAS LOST. IT WAS AS IF THE TRANSMISSION WENT INTO NEUTRAL. LUCKILY, WE WERE ABLE TO PULL OFF THE HIGHWAY AND AVOIDED BEING RUN OVER BY A SEMI. AFTER STOPPING ON THE SHOULDER WITH THE BRAKES RELEASEWD AND THE TRANSMISSION GEAR SELECTOR STILL IN DRIVE THE VAN PROCEEDED TO ROLL BACKWARDS DOWN THE HILL WE HAD TO STOP ON. WE WERE LEFT IN A PRECARIOUS POSITION BETWEEN THE GUARDRAIL AND THE CARS AND TRUCKS STILL MOVING ON THE HIGHWAY. LUCKILY WE WEREN'T HIT BY ANY PASSING VEHICLES! THIS WAS A VERY DANGEROUS OCCURANCE. BEING A COMMON PROBLEM THAT HAS BEEN CONTINUALLY REPORTED TO YOUR AGENCY AND THERE IS AN ONGOING CLASS ACTION SUIT AGAINT FORD MOTOR COMPANY FOR THIS PROBLEM, I THINK THERE SHOULD BE SOME KIND OF INVESTIGATION OF THIS PROBLEM OF THIS PROBLEM AND FORD SHOULD BE MADE TO NOTIFY OI ERS OF THIS VEHICLE OF THE PROBLEM BEFORE SOMEONE DOES GET KILLED OR SERIOUSLY INJURED. I FEEL THIS IS DEFINITELY A SAFETY RELATED PROBLEM.

2004 MERCURY MONTEREY TRANSMISSION FAILED AT 69,000 MILES WITH MINOR WEAR AND TEAR. WE HAVE HAD THE VEHICLE FOR 5 YEARS AND 4 MONTHS AND VEHICLE HAD 16,000 MILES WHEN WE PURCHASED IT. TRANSMISSIONS ARE TO LAST LONGER THAN 69,000 MILES. THAT BRAKES DOWN LESS THAN 900 MILES PER MONTH WHICH IS WELL BELOW THE NATIONAL AVERAGE. IN FACT TO FURTHER PROVE THE POINT FOR 2 OF THE 5 YEARS IS WAS OUR SOLE VEHICLE FOR A FAMILY OF 7 WITH 2 WORKING ADULTS. WE CONTACTED FORD BUT WE WERE "WITHIN OUR MILES OF THE EXTENDED WARRANTY BUT UNFORTUNATELY THE TIME EXPIRATION WAS SEPTEMBER OF 2010". WE PAID $1800 TO HAVE IT REPLACED YESTERDAY HOWEVER IT BROKE DOWN AGAIN YESTERDAY AND WE ARE WAITING TO HEAR FROM THE SHOP AGAIN NOW. IF ANYONE GOOGLE'S 2004 MERCURY MONTEREY TRANSMISSION ISSUES THERE IS A PLETHORA OF RESULTS INCLUDING CLASS ACTION LAWSUITS. *TR

TRANSMISSION PROBLEMS: I OWN A MERCURY MONTEREY 2004 VAN. I PURCHASED IT USED IN JULY 2008 AND IN DECEMBER THE TRANSMISSION STOPPED WORKING. I DID HAVE AN EXTENDED WARRANTY SO IT WAS REPAIRED BUT NOT REPLACED OR REBUILT. I DON'T KNOW WHY THEY DID NOT REPLACE THE TRANSMISSION SINCE THERE WERE SO MANY COMPLAINTS. IN FEBRUARY 2011 I HADTHE SAME PROBLEM HAPPEN AGAIN WHILE TRAVELING ON THE HIGHWAY. IT JUST STOPPED AND I VEERED OFF THE HIGHWAY, HAD IT TOWED. WELL THIS TIME I HAD THE OPTION OF GETTING THE SAME THING DONE OR REBUILD IT. THE ONLY PROBLEM IS THE EXTENDED WARRANTY HAS EXPIRED SO I HAD TO CHOOSE TO HAVE IT REPAIRED. THAT REPAIR COST ME 1700.00. THE JOB AS BEFORE IS ONLY GOOD FOR 12,000 MILES. I DO QUITE A BIT OF TRAVELING. HAS THERE BEEN ANY RESOLUTION TO ALL THE COMPLAINTS THAT HAVE BEEN MADE. PLEASE LET ME KNOW. THANKS FOR YOUR ATTENTION TO THIS COMPLAINT. *TR

I BACKED OUT OF A PARKING SPACE AND ATTEMPTED TO PUT MY VEHICLE IN DRIVE. THE VEHICLE WOULD NOT GO AND HAD TO BE TOWED. I AM TOLD BY THE FORD DEALERSHIP THAT THE TRANSMISSION NEEDS TO BE REPLACED AND IT WILL COST APROX. $3,000.00.

2004 MERCURY MONTEREY DRIVING ON HIGHWAY ON CRUISE CONTROL AT 67MPH WHEN VEHICLE LOST POWER DRIFTED TO LANE THAT WAS CLOSED TO TRAFFIC DUE TO HIGHWAY CONSTRUCTION AND AVOIDED BEING HIT BY TRAFFIC TRAVELING BEHIND ME HAD TO BE TOWED TO A FORD/MERCURY DEALERSHIP. WAS INFORMED THAT IT WAS THE TRANSMISSION AND NEEDED TO BE REPLACED AT A COST OF $3500.00 I AM AN 80YR. OLD WOMEN WITH NO OTHER DRIVER AND HAVE LESS THAN 40,000 MILES ON THIS VAN AND FEEL THAT THIS SHOULD NOT HAVE HAPPENED. ALSO FEEL THAT THERE SHOULD BE SOME WARRANTY BUT WAS TOLD THAT THERE IS NOT ST.LOUIS,MISSOURI. *TR

I WAS TRAVELING DOWN THE HIGHWAY WHEN I LOST ALL FORWARD POWER TO THE VAN. HAD THE VAN TOWED AND WAS TOLD THE TORQUE COVERER HAD FAILED AND WOULD NEED TO REPLACE THE TRANSMISSION. *TR

2004 MERCURY MONTEREY MINI VAN TRANSMISSION WENT OUT ON HIGHWAY NO WARNING COST $3000.00 TO FIX AT AAMCO APPROX.90,000 MILE ON VEHICLE.TRANS. WAS SERVICED 3 TIMES AT REGULAR INTERVALS AND WAS NEVER ABUSED.TRANS. FAILURE WAS THE SAME AS ONGOING COMPLAINT ON EDMUNDS, THERE IS A PROBLEM HERE THAT FORD NEEDS TO RECALL AND OR REBATE,BEFORE SOMEONE GETS HURT WHILE DRIVING THESE VEHICLES!!! *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 40-45 MPH WHEN THE TRANSMISSION EXHIBITED SEVERE HESITATION AND WOULD NOT RESPOND NORMALLY. THE CONTACT WAS ABLE TO MANEUVER TO A SAFE LOCATION WHERE THE TRANSMISSION COMPLETELY FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY INFORMED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

TRANSMISSION FAILURE IN 2004 MERCURY MONTEREY VAN. NO WARNING OF THE IMPENDING FAILURE. NO RESPONSE FROM THE TRANSMISSION IN ANY GEAR. IT OCCURRED WHILE ON AN ENTRANCE RAMP TO A MAJOR HIGHWAY. TOWED TO FORD DEALER WHERE IT WAS DETERMINED THAT "TRANSMISSION FAILURE" HAD OCCURRED. FORD REBUILT TRANSMISSION INSTALLED AT A COST OF $3,455. I AM CONCERNED THAT THIS TRANSMISSION CAN FAIL AGAIN WHEN FIVE KIDS ARE BEING TRANSPORTED TO SCHOOL IN THIS VAN ON THAT SAME HIGHWAY DURING RUSH HOUR. *TR

WAS DRIVING MY 2004 MERCURY MONTEREY AND ALL THE SUDDEN MY TRANSMISSION QUITE LETTING THE CAR GO FORWARD OR IN REVERSE. TOOK IT TO A REPAIR SHOP AND IT WAS THE TORQUE CONVERTER WHICH COST ME $2300 TO REPAIR. *TR