2004 MERCURY MONTEREY Complaints

I AM THE OWNER OF A 2004 MERCURY MONTEREY MINIVAN WHICH I PURCHASED NEW. ABOUT A MONTH AGO AND LITERALLY WITHOUT ANY SIGN OF PROBLEMS, I CAME OUT OF WORK AND DISCOVERED THAT MY VAN WOULD START UP FINE BUT WOULD NOT GO INTO GEAR (FORWARD, REVERSE ETC.) I HAD THE VAN TOWED TO THE NEAREST FORD DEALERSHIP AND WAS TOLD THAT THE TORQUE CONVERTER HAD WENT OUT AND THAT IT WOULD COST ME $1600 TO REPAIR. AFTER THREATENING TO TOW THE VEHICLE TO ANOTHER SHOP I EVENTUALLY GOT THEM TO AGREE TO DROP THE COST TO $1000. I WAS SHOCKED THAT THE TRANSMISSION WOULD HAVE SUCH A MAJOR BREAK DOWN WITH LESS THAN 50,000 MILES. AFTER RESEARCHING THE INTERNET I DISCOVERED THAT THERE ARE MANY COMPLAINTS ABOUT THE SAME PROBLEM AND THAT IT ALWAYS SEEMS TO OCCUR AROUND THE 50K MILEAGE MARK. IN FACT, I DISCOVERED THAT A CLASS ACTION LAWSUIT HAS BEEN FILED IN NY FOR THIS VERY ISSUE. PLEASE INVESTIGATE AND IF APPROPRIATE FORCE FORD TO ISSUE A RECALL. I WOULD LIKE TO BE REIMBURSED FOR THESE REPAIRS IF IT IS DISCOVERED THAT FAULTY OR CHEAP PARTS ARE TO BLAME FOR THIS PROBLEM. THANKS. *TR

WHILE DRIVING IN TRAFFIC WITH MY SISTER & MY YOUNG SON, WITHOUT ANY WARNING SIGNS, OUR MERCURY MONTEREY JUST QUIT. BY THE GOOD GRACE OF GOD, DIVINE INTERVENTION, ANGELS OR WHATEVER ELSE MAY HAVE INTERVENED, IT SO HAPPENED THAT WE HAD MISSED THE EXIT TO ENTER INTERSTATE 695 SO THE INCIDENT OCCURRED ON A BUSY CITY STREET INSTEAD OF THE HIGHWAY. THAT BEING SAID, WE EASILY COULD HAVE LOST OUR LIVES IN EITHER PLACE, HOWEVER IT WOULD HAVE BEEN A SURE BET AT 60 MPH ON THE HIGHWAY! THE VEHICLE WAS TOWED TO A GARAGE AND THE PROBLEM WAS DIAGNOSED AS A FAILED TRANSMISSION, MORE SPECIFICALLY, THE AUTOMATIC TRANSMISSION TORQUE CONVERTER. THE TRANSMISSION HAD TO BE REPLACED. *TR

WAS DRIVING OUR 2004 MERCURY MONTEREY VAN WHEN IT WENT IN NEUTRAL AND COASTED OFF THE ROAD. IT WILL NOT MOVE FORWARD OR BACKWARDS NOW AND IS PARKED AS WE DON'T HAVE THE FUNDS TO GET IT FIXED AS IT WILL BE THOUSAND OF DOLLARS. *TR

MY WIFE WAS DRIVING MY 2004 MERCURY MONTEREY AROUND THE PERIMETER OF OUR LOCAL MALL. SUDDENLY THE VAN SLOWED, AND SHE NOTICED THE TACHOMETER SHOWED THE RPMS INCREASING AS THE PRESSED THE ACCELERATOR. THE VAN STOPPED DEAD. SHE HAD TO CALL ME TO PUSH THE VAN INTO A PARKING SPACE UNTIL WE COULD HAVE IT TOWED THE FOLLOWING DAY. THE COULD HAVE BEEN EXTREMELY DANGEROUS IN TRAFFIC. I HAVE A HANDICAPPED 19 YEAR OLD DAUGHTER, AND RELY ON THIS VAN FOR HER TRANSPORTATION, SO ON TOP OF THE SAFETY ISSUE, THIS IS A TREMENDOUS INCONVENIENCE FOR US. *TR

I WAS ON MY WAY HOME AFTER PICKING UP MY 2 GRANDDAUGHTERS AND MY CAR JUST LOST ALL MOVEMENT. THE MOTOR WAS RUNNING BUT WHEN I TRIED TO ACCELERATE IT WOULD NOT MOVE FORWARD. I WAS ABLE TO COAST TO THE BOTTOM OF THE HILL, WERE LUCKY THERE WAS A TURNOFF LANE. I CALLED FOR ASSISTANCE AND THEN HAD TO BE TOWED. THE GIRLS WERE SCARED TO DEATH, I GUESS JUST KNOWING THAT WE WEREN'T ABLE TO GO, IT WAS DARK AND WE WERE ON A BUSY HIGHWAY. THE MECHANIC HAS INFORMED ME THAT IT IS THE TRANSMISSION. MY CAR IS A 2004 MERCURY MONTEREY, ONLY 77,650 MILES. IT HAS NEVER GIVEN ME ANY TROUBLE. THIS HAS BEEN QUITE AN INCONVENIENCE, ESPECIALLY SINCE I WORK EVERYDAY AND IT IS GOING TO BE QUITE AN EXPENSE TO REPLACE, LAST QUOTE WAS 2600.00, WHICH IS NOT EASY TO COME BY GIVEN THE ECONOMY. AFTER READING OVER 100 COMPLAINTS FROM OTHERS SHARING THE SAME EXPERIENCE, I FEEL THIS IS DEFINITELY SOMETHING THAT NEEDS TO BE INVESTIGATED. I GUESS WE WERE LUCKY THAT AN ACCIDENT DID NOT OCCUR, GIVEN THE CIRCUMSTANCES UNDER WHICH THIS HAPPENED.

I HAVE A 2004 MERCURY MONTEREY WAS DRIVING AND ALL THE SUDDEN TRANSMISSION WENT OUT WITHOUT WARNING. NO WARNING LIGHTS OR OTHER SHIFTING PROBLEMS. VERY HAZARDOUS. THEY WANT 4 TO 6000.00 TO REPAIR THIS IS DEFINITELY A FORD PROBLEM AND SHOULD BE REPAIRED BY THEM. I COULD HAVE BEEN KILLED AND MY PASSENGERS ONLY BY THE GRACE OF GOD WE WEREN'T. *TR

I WAS ON MY WAY HOME AFTER PICKING UP MY 2 GRANDDAUGHTERS AND MY CAR JUST LOST ALL MOVEMENT. THE MOTOR WAS RUNNING BUT WHEN I TRIED TO ACCELERATE IT WOULD NOT MOVE FORWARD. I WAS ABLE TO COAST TO THE BOTTOM OF THE HILL, WHERE LUCKILY THERE WAS TURNOFF LANE. I CALLED FOR ASSISTANCE AND THEN HAD TO BE TOWED. THE GIRLS WERE SCARED TO DEATH, I GUESS JUST KNOWING THAT WE WEREN'T ABLE TO GO, IT WAS DARK AND WE WERE ON A BUSY HIGHWAY. THE MECHANIC HAS INFORMED ME THAT IT IS THE TRANSMISSION. MY CAR IS A 2004 MERCURY MONTEREY, ONLY 77,000 MILES. IT HAS NEVER GIVEN ME ANY TROUBLE. THIS HAS BEEN QUITE AN INCONVENIENCE, ESPECIALLY SINCE I WORK EVERYDAY AND IT IS GOING TO BE QUITE AN EXPENSE TO REPLACE, LAST QUOTE WAS 2600.00, WHICH IS NOT EASY TO COME BY GIVEN THE ECONOMY. AFTER READING OVER 100 COMPLAINTS FROM OTHERS SHARING THE SAME EXPERIENCE, I FEEL THIS IS DEFINITELY SOMETHING THAT NEEDS TO BE INVESTIGATED. I GUESS WE WERE LUCKY THAT AN ACCIDENT DID NOT OCCUR, GIVEN THE CIRCUMSTANCES UNDER WHICH THIS HAPPENED. *TR

I HAVE A 2004 MERCURY MONTEREY WITH APPROXIMATELY 70,000 MILES. THE TORQUE CONVERTER WAS REPLACED UNDER AN EXTENDED WARRANTY AT APPROXIMATELY 37,000 MILES. I JUST TOOK THE VAN BACK TO THE DEALERSHIP BECAUSE OF A NOISE FROM THE ENGINE, AND I AM TOLD BY THE MERCURY TECH THE TORQUE CONVERTER IS GOING BAD AGAIN, AND THEY WANT $1700 TO REPLACE IT AGAIN. IN RESEARCHING THIS PROBLEM I FOUND A LARGE NUMBER OF COMPLAINTS ALSO FILED FOR THE SAME PROBLEM, THIS NEEDS TO BE ADDRESSED. *TR

THE VAN IS A 2004 MERCURY MONTEREY. I WAS DRIVING HOME FROM DROPPING A FRIEND OFF TO GET HIS SUV FROM THE SHOP. I WAS DRIVING HOME, AND HAD TO SLOW DOWN TO MAKE A LEFT TURN AT THE LIGHT. I TURNED AND WENT TO STEP ON THE GAS AND THERE WAS NOTHING. I THOUGHT AT FIRST I HAD SOMEHOW BUMPED IT INTO NEUTRAL. WHEN I LOOKED DOWN IT WAS IN DRIVE. I JUST MADE IT OVER THE TRAIN TRACKS WHEN IT CAME TO A STOP. I TRIED EVERYTHING I COULD THINK OF. I TURNED THE VAN OFF THEN ON WENT THROUGH ALL OF THE GEARS, AND NOTHING HAPPENED. MY WIFE CALLED AAA, AND HAD THE VAN TOWED TO A REPAIR SHOP WHERE WE WERE TOLD IT WOULD COST BETWEEN $2,500 TO $3,000 TO REPLACE THE TRANSMISSION BECAUSE THE TORQUE CONVERTER SENT METAL SHAVINGS THROUGH THE TRANSMISSION. THE MOST FRUSTRATING THING IS WE DON'T HAVE THE MONEY TO HAVE IT FIXED, AND WITH A FAMILY OF 5 IT IS REALLY HARD TO GET AROUND. *TR

I OWN A 2004 MERCURY MONTEREY THAT APPARENTLY HAS A TRANSMISSION/TORQUE CONVERTER ISSUE WITH IT. ON THE 5TH OF DECEMBER ME AND MY FAMILY WERE DRIVING HOME FROM THE BASE THAT WE ARE STATIONED AT OVERSEAS WHEN ALL OF A SUDDEN I LOST POWER IN THE VEHICLE. THE RPM'S SHOT UP BUT NEVER ACCELERATED. LUCKILY I WAS ABLE TO PULL OFF THE RD SAFELY. I SHUT OFF THE VEHICLE, RESTARTED IT PUT IT INTO GEAR AND NOTHING... WE HAD IT TOWED TO A LOCAL GARAGE OUT HERE AND THE MECHANIC SAID THAT MY TRANSMISSION IS JUNK... WE HAVE NOT HAD ANY OTHER PROBLEMS WITH THIS VEHICLE EXCEPT FOR THIS... NO WARNING LIGHTS OR ANYTHING CAME ON TO WARN US OF A POSSIBLE PROBLEM WITH THE VEHICLE.. WE DO NOT HAVE THE MONEY TO GET THIS FIXED AND STILL OWE ABOUT $9000.00 ON THIS VEHICLE. WHAT IS FORD GONNA DO ABOUT THIS???? *TR