2004 MERCURY MONTEREY Complaints

WHILE ON THE HIGHWAY AND ACCELERATING TO PASS A CAR, ABOUT 65 MPH, TRANSMISSION FAILED, AND HAD TO COAST VEHICLE OVER TO THE SIDE OF ROAD AND STOPPED. IN PARK, REVVED ENGINE AND NO ENGAGEMENT OF TRANSMISSION WAS REALIZED. HAD TO TOW CAR TO FORD_MERCURY DEALER. DEALER REPLACED TRANSMISSION-DO NOT KNOW IF OLD TRANSMISSION IS AVAILABLE. *TR

OUR 2004 MERCURY MONTEREY HAS APPROX.64,000. ON JULY 7,2010 THE TORQUE CONVERTER OUTPUT SHAFT FAILED. THE VEHICLE IS NOW HAVING TO HAVE THE TRANSMISSION REBUILT. APPROXIMATE COST $3,000. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE TORQUE CONVERTER FAILED AND CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE DEALER ADVISED THAT THE TORQUE CONVERTER WOULD NEED TO BE REPLACED AT THE CONTACTS EXPENSE. THERE WAS NOT A RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000.

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE SUDDENLY STOP ACCELERATING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE AND CALL A TOW TRUCK. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE TRANSMISSION WAS DESTROYED. THE MANUFACTURER STATED THAT SINCE THERE WERE NO RECALLS, OR RELATED WARRANTIES THAT THERE WAS NOTHING THAT THEY COULD DO. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK AS WELL AS THE POSSIBILITY THAT A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 40,000.

MY SON WAS RIDING IN HIS BOOSTER SEAT IN THE THIRD ROW OF OUR MINI VAN. HE SOMEHOW MANAGED TO TWIST HIS BODY IN THE SEAT BELT. I PULLED OVER AND UNBUCKLED THE BELT AND FOUND IT TO BE COMPLETELY TWISTED AROUND HIS STOMACH. AS HE MOVED, THE BELT GOT TIGHTER AND TIGHTER. THREE OTHER PEOPLE HELPED ME UNDRESS HIM AND TRY TO PULL HIM UP, DOWN OR SIDEWAYS TO GET HIM OUT OF THE BELT BUT IT WAS GETTING SO TIGHT AROUND HIS STOMACH I WAS WORRIED ABOUT INTERNAL DAMAGE SO WE CUT THE BELT. SEAT BELTS SHOULD NOT CONSTRICT LIKE THAT UNLESS THE BRAKE IS BEING APPLIED. THE VEHICLE WAS IN PARK. *TR

5 DAYS AFTER A WONDERFUL VACATION (IN WHICH I USED MY 2004 MERCURY MONTEREY VAN), I WAS DRIVING TO WORK WHEN I FELT A SHIFTING IN THE FRONT OF THE VEHICLE AS I WAS TURNING A CORNER. I KNEW SOMETHING WAS WRONG RIGHT AWAY AND PULLED (COASTED) INTO A PARKING SPACE. LUCKILY, I WAS ON A SIDE STREET AND NOT A HIGHWAY. I PUT CAR IN PARK AND LISTENED AND WAITED FOR A MOMENT. WHEN I SHIFTED INTO REVERSE TO LEAVE THE PARKING SPACE, NOTHING HAPPENED. I TRIED FORWARD AND REVERSE A FEW MORE TIMES, I TURNED OFF THE AIR CONDITIONING AND MADE SURE THE RADIO WAS STILL WORKING. THE CAR WOULD STILL NOT CHANGE GEARS. HAD THE CAR TOWED ($75) AND NEEDED A NEW (REBUILT) TRANSMISSION - $2,300. WARRANTY EXPIRED A FEW MONTHS AGO, SO IT WAS ALL OUT OF POCKET. IT TOOK A WEEK TO FIX THE VEHICLE, SO I WAS WITHOUT A CAR FOR THAT PERIOD OF TIME. I HAVE 30,000 MI. ON THE CAR. I HAVE NO CONFIDENCE LEFT WHEN I DRIVE THIS VAN NOW AND THERE'S NO WAY I CAN AFFORD A NEW VEHICLE RIGHT NOW. THESE ARE FAMILY VANS AND I WONDER WHEN MERCURY/FORD WILL OWN UP TO THIS PROBLEM?? IT'S QUITE SCARY. *TR

OWN A 2004 MERCURY MONTEREY WITH A REBUILT TRANNY WHEN BOUGHT. 3 YOUNG KIDS UNDER AGE 3. TRANSMISSION JUST WENT WHILE DRIVING WITH ALL 3 KIDS. THANK GOD NO-ONE WAS HURT! THIS IS A KNOWN PROBLEM. WHY IS THERE NO RECALL???? *TR

WITH NO WARNING, OUR VAN WOULD NOT GO INTO ANY GEAR. WE WERE FORTUNATE TO BE JUST PULLING AWAY WHEN TRANSMISSION DISENGAGED AND NOT ON THE HIGHWAY. AFTER INVESTIGATING PROBLEM, SEEMS MECHANIC WILL HAVE TO REPLACE/REBUILD TRANSMISSION. *TR

MY FAMILY OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING THROUGH MOUNTAINOUS HIGHWAY CONDITIONS, OUR TRANSMISSION FAILED. EVEN THOUGH THE DASH HAS WARNING LIGHTS, THERE WAS NO WARNING WHEN WE LOST ALL MOTIVE POWER AT HIGHWAY SPEEDS. WE WERE FORTUNATE TO MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING RUN DOWN BY THE NUMEROUS SEMI TRUCKS THAT WERE CLOSE ON OUR TAIL PIPE GOING UP A HILL. WE WERE MORE THAN 100 MILES FROM HOME, SO DECIDED TO GET THE REPAIRS DONE IN THE NEAREST LARGE CITY. WE WERE TOLD THE TRANSMISSION WAS USELESS AND WE NEEDED TO REPLACE IT OR HAVE IT REBUILT. OUR VEHICLE HAD 105K MILES WHEN THIS BREAK-DOWN OCCURRED. THE MECHANIC FOUND A SUITABLE REPLACEMENT TRANSMISSION FROM A VEHICLE THAT HAD BEEN IN A REAR-END COLLISION, AND IT ONLY HAD 38K MILES. WE CHOSE TO HAVE THE TRANSMISSION REPLACED WITH THE USED PART THAT ONLY HAD 38K MILES. OF COURSE, THE MECHANIC KEPT ALL THE OLD PARTS, AND I WAS NEVER IN A POSITION TO SEE THE WORK IN PROGRESS. I WAS NOT GIVEN ANY SPECIFIC INFORMATION ABOUT THE OTHER VEHICLE'S MAKE AND MODEL OTHER THAN THE FACT THAT IT WAS NOT A MERCURY MONTEREY. AFTER DOING SOME RESEARCH, I NOW HAVE CONCLUDED THAT IT WAS MOST LIKELY A FORD FREESTAR TRANSMISSION WE RECEIVED AS A REPLACEMENT PART. IT HAS BEEN 2-1/2 YEARS AND 22K MORE MILES SINCE THIS INCIDENT (EQUALING 60K TOTAL MILES ON THE REPLACEMENT TRANSMISSION), AND WE ARE NOW TAKING THIS VEHICLE BACK INTO THE SHOP AGAIN BECAUSE OF MORE TRANSMISSION PROBLEMS. IS THERE ANYTHING ANYONE CAN DO? *TR

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING AT 35 MPH, THE TRANS AXLE LIGHT ILLUMINATED WHICH INDICATED THAT THERE WAS A FAILURE WITHIN THE AUTOMATIC TRANSMISSION. THE TORQUE CONVERTER OUTPUT SHAFT LINES WERE STRIPPING WHICH CAUSED A SUDDEN LOSS OF POWER TO THE DRIVETRAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE TORQUE CONVERTER AND TORQUE CONVERTER CLUTCH WAS PARTIALLY REPLACED. THE FAILURE OCCURRED AGAIN; THE DEALER THEN STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE CURRENT MILEAGE WAS APPROXIMATELY 100,370.