2004 MERCURY MONTEREY Complaints
View complaints related to 2004 MERCURY MONTEREY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 MERCURY MONTEREY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MERCURY MONTEREY- OLATHE, KS
MY WIFE WAS DRIVING HOME IN OUR 2004 MERCURY MONTEREY WHEN ALL OF A SUDDEN IT LOST POWER TO THE POWER TRAIN. THE CAR REMAINED ON, BUT WOULD NOT GO ANYWHERE WHEN THE GAS WAS PRESSED WHILE IN GEAR. LUCKILY SHE WAS NOT FAR FROM HOME AND WE WERE ABLE TO PUSH IT UNTIL WE COULD GET IT TO OUR HOME AND CALL A TOW TRUCK. I AM MORE THAN RELIEVED THAT WE PURCHASED THE USED VEHICLE WARRANTY FROM THE DEALERSHIP WE PURCHASED THE VEHICLE FROM. IT APPEARS THE TRANSMISSION WILL BE FULLY COVERED UNDER THIS WARRANTY. I NOTICED MANY OTHER BLOGS AND A RECALL INVESTIGATION FILED FOR THIS PROBLEM, SO I THOUGHT I WOULD REPORT ONE MORE OCCURRENCE OF THIS PROBLEM FOR THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- LEBANON, VA
WAS ON MY WAY HOME LATE AT NIGHT WITH MY THREE CHILDREN AND HAD THE VEHICLE ON CRUISE CONTROL AND SUDDENLY WITHOUT WARNING, THE RPM NEEDLE WENT ALL THE WAY OVER AND I REALIZED THAT PUSHING ON THE GAS PEDAL WAS NOT MAKING THE VEHICLE SPEED INCREASE AND I WAS LOSING SPEED. I HAD AN 18 WHEELER ON MY BUMPER AND WAS FORTUNATE TO HAVE BEEN ABLE TO GET TO THE SIDE OF THE ROAD. STOPPED THE VEHICLE AND CHECKED UNDER THE HOOD. THE VEHICLE WOULD NOT GO INTO DRIVE, 3RD GEAR, LOW OR REVERSE. I HAD TO HAVE THE VEHICLE TOWED OVER 80 MILES. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- KELLER, TX
SUDDEN LOSS OF ABILITY TO MOVE CAR. WE WERE DRIVING AND SUDDENLY OUR 2004 MERCURY MONTEREY LOST POWER TO THE TRANSMISSION. THE ENGINE WOULD STILL RUN BUT NO GEAR WOULD INITIATE. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- PARK RIDGE, IL
VEHICLE WAS PARKED FOR THE EVENING VISITING FRIENDS OUT OF TOWN. IN THE MORNING VEHICLE WAS STARTED AND THE TRANSMISSION WOULD NOT WORK. VEHICLE WAS TOWED TO DEALERSHIP AND TRANSMISSION IS BEING REPLACED AS I TYPE. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- CINCINNATI, OH
I WAS DRIVING MY 2004 MERCURY MONTEREY VAN ON A RESIDENTIAL STREET WHEN I LOST ALL POWER. THE ENGINE REVVED UP BUT THERE WAS NO POWER. I COASTED TO THE CURB AND HAD THE VAN TOWED. IT WAS IN THE SHOP FOR TEN DAYS. THE TORQUE CONVERTER HAD TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
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2004 MERCURY MONTEREY- NEWARK, NJ
TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATES WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS THE VEHICLE UNEXPECTEDLY SHIFTED INTO REVERSE WITHOUT ASSISTANCE. THERE WAS IMMEDIATE PRESSURE APPLIED TO THE BRAKE PEDAL AND THE EMERGENCY BRAKE ACTIVATED. THE VEHICLE CAME TO A COMPLETE STOP. THERE WERE NO PRIOR WARNINGS OR INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE FAILURES WERE CONTRIBUTED BY A MANUFACTURER DEFECT WITHIN THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCURY MONTEREY- VIRGINIA BEACH, VA
2004 MERCURY MONTEREY 4.2 LITER ENGINE, ON GOVERNMENT BUSINESS TRIP TO BOSTON AND ON RETURN TRIP TO VIRGINIA, CHECK TRANSMISSION LIGHT CAME ON. STOPPED IN CT AT TRANSMISSION SHOP AND THEY READ THE CODE FOR TORQUE CONVERTER PROBLEM. I CONTACTED FORD HQ AND PROVIDED THE INFORMATION AND THEY WERE NOT AWARE OF ANY PROBLEM LIKE THIS ON THE 4.2 LITER MINI VAN....HOWEVER, THERE ARE MANY POSTING ON THE INTERNET THAT DISPUTE THAT CLAIM. I FEEL THAT IT IS IN THE BEST INTEREST OF THE VAN OWNERS THAT AN INVESTIGATION TAKES PLACE BEFORE SOMEONE IS KILLED. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- PALM BAY, FL
WE HAVE A 2004 MERCURY MONTEREY, WHILE ON THE HIGHWAY TRAVELING AT 65 MPH, DURING RUSH HOUR, WITH OUR THREE CHILDREN INSIDE, THE VAN DROPPED OUT OF GEAR, ALL WE COULD DO IS COAST! NO WARNING...NOTHING. THEY COULD HAVE BEEN SERIOUSLY HURT. THE ENGINE CONTINUED TO REV AND THE TRANSMISSION JUST DISENGAGED. LUCKILY FOR MY FAMILY, I WAS NEAR A RAMP AND WAS ABLE TO COAST OFF OF THE HIGHWAY AND INTO THE PARKING LOT OF AN ADJACENT BUSINESS, WE ARE LOOKING AT 2-3,000K FOR THE REPAIRS. WE JUST BOUGHT THIS VAN AND IT IS ONLY FIVE YEARS OLD AND ONLY 112000 MILES. WE HAVE DONE SOME INTERNET SEARCHING AND FOUND THAT THIS IS A COMMON PROBLEM AND OCCURS ABOUT EVERY FIFTY THOUSAND MILES OR SO. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- ELLICOTT CITY, MD
MY WIFE WAS DRIVING ON HIGHWAY 100 W IN ELLICOTT CITY WITH MY KID LAST EVENING AND SUDDENLY THE MINIVAN STARTING DE-ACCELERATING. SHE PRESSED ON THE GAS PEDAL BUT THE CAR WAS NOT MOVING. UNFORTUNATELY, DUE TO HEAVY TRAFFIC, SHE COULD NOT GET THE CAR TO THE SHOULDER AND THE CAR CAME TO HALT ON THE HIGHWAY. MIRACULOUSLY, THERE WAS A COP WHO NOTICED THE PROBLEM AND HELPED HER TO GET OUT OF THE CAR. WE CALLED TOWING SERVICE, WHO TOOK THE CAR TO THE DEALERSHIP. UPON DIAGNOSIS, THE TECHNICIAN FOUND THAT SOMETHING IN THE TRANSMISSION BROKE. THERE WAS NO SIGNS OF TRANSMISSION PROBLEM WITH THE CAR. THE VEHICLE IS MERCURY MONTEREY, 4 YEARS OLD (2004 MAKE, BOUGHT NEW IN JAN 2005) AND HAS 50,000 MILES ON IT. WE NEED DEPARTMENT OF VEHICLE TO INVESTIGATE IN TRANSMISSION PROBLEMS WITH 2004 MERCURY MONTEREY'S AS IT WILL CAUSE FATALITIES ON THE ROAD. FORTUNATELY, I CAN SEE MY FAMILY BUT THIS HORRIFIC INCIDENT CAN HAPPEN WITH OTHERS. FORD, SHOULD BE LIABLE TO PAY FOR THE TRANSMISSION REPAIR/REPLACEMENT. DEALERSHIP PROVIDED AN ESTIMATE OF 3,300 DOLLARS TO REPLACE THE TRANSMISSION WHICH IS UNFAIR FOR A CONSUMER IN THIS TOUGH ECONOMY. *TR
Source: NHTSA WEB SITE -
2004 MERCURY MONTEREY- WEST POINT, MS
OUR 2004 MERCURY MONTEREY WITH 40000 THOUSAND MILES THE TORQUE CONVERTER WENT OUT ON RT 25 NEAR LOUISVLLE MS. WE WERE VERY LUCKY THAT TRAFFIC WAS LIGHT ON THE 4 LANE HIGHWAY AT THE TIME. *TR
Source: NHTSA WEB SITE