2004 MERCURY MONTEREY Complaints

TRANSMISSION FAILURE. CAR SUDDENLY WENT INTO NEUTRAL, ALMOST CAUSING ME TO BE HIT FROM BEHIND BY PASSING VEHICLES. GOOGLING THE PROBLEM SHOWS MANY OTHER CONSUMERS WITH MONTEREYS AND FREESTARS (TWIN OF THE MONTEREY) WITH THE SAME PROBLEM. *TR

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO AND IS CURRENTLY EXPERIENCING TRANSMISSION ISSUES. WHILE SHIFTING FROM PARK INTO DRIVE, THE VEHICLE HESITATED AND JERKED. THE DEALER STATED THAT THE TRANSMISSION FAILED AND CLUTCH DEBRIS WAS FOUND IN THE TRANSMISSION FLUID. A TECHNICIAN INSPECTED THE VEHICLE AND FOUND A SEAL THAT WAS ALLOWING WATER TO ENTER INTO THE COMPUTER, WHICH CAUSED THE COMPUTER AND TRANSMISSION TO BOTH FAIL. THE VEHICLE WILL NOT YET BE REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 69,000.

NO PREVIOUS WARNING! DRIVING DOWN THE HIGHWAY WHEN OUR 2004 MERCURY MONTEREY SUDDENLY GEARED UP AND THEN LOST ALL ACCELERATION. THANK GOD THERE WAS NOBODY BEHIND US!! *TR

2004 MERCURY MONTEREY, 78K, SPOUSE PULLS UP TO ENTRANCE OF OUR CHURCH AND DROPS OFF MY DAUGHTER. ENGINE STILL RUNNING, SHE PUTS IN IT PARK UNTIL MY DAUGHTER COMES BACK OUT. 2 MINUTES LATER, WITH MY DAUGHTER IN TOW, SHE PUTS IN BACK INTO DRIVE AND THE VAN GOES NOWHERE. ENGINE RUNNING, BUT AUTO TRANSMISSION TOTALLY FAILS WITH ABSOLUTELY NO WARNING OR TRIGGER. TRANS FLUID IS FULL. CAR WON'T GO REVERSE OR FORWARD. I FEEL THIS IS A VERY DANGEROUS SITUATION - TRANSMISSION FAILS WHILE CAR STILL RUNNING! *TR

WHILE TRAVELING BACK TO CONNECTICUT FROM OUR WINTER HOME IN FLORIDA, OUR 2004 MERCURY MONTEREY MINI VAN'S TORQUE CONVERTER AND PUMP SHAFT BROKE AND LEFT US ON THE SIDE OF THE ROAD IN NORTH CAROLINA. LUCKILY OUR GRANDCHILDREN LIVE CLOSE TO WHERE WE BROKE DOWN, HOWEVER WE ARE NOW STRANDED IN NC FOR SEVERAL DAYS WHILE THE LOCAL FORD DEALERSHIP (CROSSROADS FORD CARY, NC) WAITS ON PARTS AND FIXES THE PROBLEM. MY WIFE AND I HAVE MEDICAL CONDITIONS THAT REQUIRE US TO SEE SPECIFIC MEDICAL DOCTORS, WHICH WE HAVE TO MAKE APPOINTMENTS FOR MONTHS IN ADVANCE, AND WE ARE NOW IN DANGER OF MISSING OUR MUCH NEEDED CHECK UPS. WE HAVE DONE SOME RESEARCH ON THE ISSUE AND IT APPEARS THAT THIS HAS BEEN A RECURRING ISSUE WITH THE FORD/MERCURY MINI-VANS, HOWEVER FORD HAS NOT DONE ANYTHING TO HELP THE CONSUMER. AS A LOYAL FORD CUSTOMER IN THE MY LATE 70'S, I PURCHASED THIS VEHICLE HOPING IT WOULD LAST A LONG TIME AND POSSIBLY BE THE LAST VEHICLE MY WIFE AND I PURCHASED. FORD HAS TOLD US OUR VEHICLE IS OUT OF WARRANTY AND THEREFORE NOT THEIR PROBLEMS, BUT WE ONLY HAVE 25,000 MILES ON THE VEHICLE, SO THERE IS NO REASON THIS WAS CAUSED BY NORMAL WEAR AND TEAR. THE FACT THAT THIS SAME FAILURE HAS OCCURRED IN SO MANY OF THIS MODEL VEHICLES INDICATES A DESIGN FLAW, AND FORD NEEDS TO BE HELD RESPONSIBLE FOR THIS. *TR

MY WIFE AND TWO YOUNG DAUGHTERS WERE DRIVING TO THE POST OFFICE. THEY STOPPED AT A LIGHT AND WHEN MY WIFE TRIED TO ACCELERATE AFTER THE GREEN LIGHT CHANGED THERE WAS NO RESPONSE... THE ENGINE JUST ROARED. IT WAS FORTUNATE THEY WERE ON A SLOPE SO MY WIFE WAS ABLE TO COST OFF THE ROADWAY. THIS WOULD HAVE BEEN A TERRIBLY DANGEROUS SITUATION IF SHE WAS STUCK IN THE MIDDLE OF A BUSY ROAD WHERE A REAR END COLLISION COULD EASILY HAPPEN. THERE WAS NO WARNING OF THIS INCIDENT AND AT 57000 MILES NO REASON IT SHOULD HAVE HAPPENED. *TR

THERE IS CURRENTLY A RECALL ON THE MERCURY MONTEREY ID 03V457000. THIS RECALL SAYS THE POWERSTEERING PRESSURE LINE MAY BECOME DISCONNECTED FROM THE PINION GEAR CAUSING POTENTIAL FOR THE DRIPPING FLUID TO COME IN CONTACT WITH THE EXHAUST CAUSING A FIRE. RECENTLY, WE BY A FORD DEALER SERVICE CENTER THAT ALTHOUGH THE PRESSURE LINE IN OUR MONTEREY HAS NOT BECOME SEPARATED IS DOES HAVE A LEAK AND IS ALSO A POTENTIAL FIRE HAZARD. WE HAVE THREE SMALL CHILDREN AND KNOW OUR CONCERNS ARE VALID. OUR VIN IS NOT ONE OF THE CARS COVERED IN THE RECALL OF OVER 23000 VANS. MY HUSBAND AND I ARE QUITE SURE THIS PROBLEM IS RELATED TO THE RECALL. THIS RECALL SHOULD PROBABLY COVER THE DEFECT OF THE WHOLE POWER STEERING PRESSURE LINE AND SHOULD BE INCLUDED FOR OTHERS SAFETY AS WELL AS OUR OWN. *TR

2004 MERCURY MONTEREY VAN WITH SUDDEN FAILURE OF (?) TRANSMISSION WITHOUT WARNING. VAN WENT DEAD IN THE ROAD IN TRAFFIC AND DID NOT RESPOND TO ACCELERATION/CHANGING GEARS. DEALER SAID THERE WAS A NEED TO REPLACE TORQUE CONVERTER AND PUMP. INTERNET SEARCH REVEALED THAT THIS IS AN ALMOST UNHEARD OF REPAIR, BUT FREQUENT WITH THIS MODEL AND MAKE. *TR

I HAVE A 2004 MERCURY MONTEREY PREMIERE MINIVAN AND THE TIRES ARE GOODYEAR INTEGRITY P235/60R16'S . THE FRONT TIRES ALWAYS WORE OUT AROUND 10,000~12,000 MILES. SEND BACK TO DEALER TO CHECK. THEY SAID NOTHING WRONG WITH THE SUSPENSION AND THEY CAN NOT HELP ME TO REPLACE THE TIRES EVEN MY CAR STILL UNDER WARRANTY AND GOOD YEAR ALSO WILL NOT TO HELP ME. BOTH SIDE WILL NOT TO TAKE CARE OF IT AND I HAVE TO REPLACE NEW TIRES EVERY YEAR. WHAT CAN I DO? *TR

2004 MERCURY MONTEREY VAN WITH 64,408 MILES, DRIVEN LESS THAN FOUR YEARS, LOST ITS TRANSMISSION AS I WAS DRIVING DOWN THE ROAD. I COULD ONLY COAST TO THE SHOULDER. LUCKILY I WAS NOT INJURED.... *TR