2005 MERCURY MONTEREY Complaints

MY 2005 MERCURY MONTEREY SHUT DOWN WHILE I WAS TRAVELING AT 65 IN HEAVY TRAFFIC. AFTER GETTING OFF THE HIGHWAY AND RESTARTING IT, THE TRANSMISSION SHIFTED HARD AND THE ENGINE MISSED. *TR

2005 MERCURY MONTEREY VAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER STATED THE RECALL WAS PERFORMED ON SEPTEMBER 27, 2012. HOWEVER, ON JANUARY 7, 2013, THE CONSUMER EXPERIENCED A PROBLEM WITH FORWARD HESITATION, AND THE INABILITY TO BACK UP. THE SERVICE DEPARTMENT DETERMINED THE PROBLEM WAS ELECTRICAL AND INSTALLED A NEW BATTERY, AMONG OTHER REPAIRS, WITH A FINAL BILL OF $235.00. ON JANUARY 25, 2013, THE CONSUMER EXPERIENCED THE SAME PROBLEM AGAIN. THE SERVICE DEPARTMENT INSTALLED A NEW TURBINE SPEED SENSOR. SIX DAYS LATER, AFTER THE TURBINE WAS INSTALLED, THE CONSUMER EXPERIENCED THE PROBLEM AGAIN. THE VEHICLE WAS INSPECTED, AND THE DEALER DETERMINED THE TRANSMISSION NEEDED TO REPLACED.*JB

IT WAS RAINING AND MY VEHICLE KEPT GOING INTO NEUTRAL AND STALLING. I'D PRESS THE GAS, NOTHING WOULD HAPPEN. IT WOULDN'T GO INTO REVERSE. WHEN I PUT IT IN NEUTRAL THE ENGINE JUST REVVED UP. PUTTING IT PARK WAS OK. CHECK ENGINE CODES P0715 AND P0340 APPEARED. A FLASHING CHECK ENGINE LIGHT (!), AND SOLID CHECK ENGINE LIGHT APPEARED. PUTTING IN DRIVE, IT WOULD ONLY GO INTO 3RD GEAR. 1ST GEAR WORKED IF I MOVED THE PRNDL TO 1. REVERSE DIDN'T WORK AT ALL. I COULD HAVE EASILY BEEN KILLED IF THIS HAPPENED WHILE DRIVING ANYWHERE BUT MY NEIGHBORHOOD. THIS IS DIFFERENT FROM THE RECENT TORQUE CONVERTER RECALL THAT IS ALSO SCARY AND ALSO RESULTS IN LOSS OF FORWARD MOMENTUM. MY PROBLEM IS WITH THE PCM. THE DEALER PERFORMED DIAGNOSTICS AND REPAIRS ACCORDING TO FORD'S TSB 06-14-10 WHICH INDICATES THIS IS A COMMON PROBLEM ON ALL 1999-2007 FORD VANS. IF THEY'VE KNOWN ABOUT THIS FOR 7 YEARS, AND IT AFFECTS NEARLY A MILLION VEHICLES, WHY HASN'T IT BEEN RECALLED? SURELY NHTSA HAS RECEIVED COMPLAINTS ABOUT THIS. I HAVE A FRIEND WHO HAD THIS HAPPEN ON HER 2004 FORD VAN WITHIN THE LAST YEAR. SHE ALSO LOST REVERSE AND THE CAR WOULD LIMP IN DRIVE JUST LIKE MINE DID. THE REPAIR SHOP KNEW EXACTLY WHAT TO DO AND REPAIRED HER PCM. I'VE ASKED HER TO FILE A NHTSA COMPLAINT AS WELL. THIS IS A SAFETY CONCERN. I PAID MY FORD DEALER TO FIX BECAUSE MY SAFETY IS AT STAKE, AND OBVIOUSLY BECAUSE THE VEHICLE WAS PERFORMING SUB-PAR, BUT I FEEL THIS PARTICULAR ISSUE SHOULD BE COVERED BY FORD, NOT BY THE CUSTOMER, JUST AS WAS DONE WITH THE RECENT REAR SEAT RUST AND TORQUE CONVERTER RECALLS ON THIS SAME VEHICLE. THIS IS NO DIFFERENT. IT IS BEYOND NORMAL WEAR AND TEAR. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING 60 MPH WHEN THIRD ROW SEATING FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS PURCHASED OUT OF THE STATE, IN WHICH THEY WOULD NOT ACKNOWLEDGE NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 170000.

I HAVE OWNED THE MERCURY MONTERY FOR SIX YEARS AND HAVE HAD NOTHING BUT PROBLEMS. THE BIGGEST PROBLEM IS A TORQUE CONVERTER THAT HAS BEEN REPLACED. FORTUNATELY, I WAS TRAVELING FROM NORTH FLORIDA IN 2009 WHEN THE VAN SUDDENLY JUST STOPPED ACCELERATING...I HAD TO COAST TO THE SIDE OF THE INTERSTATE...WITH TWO OTHER WOMEN IN THE CAR BESIDE MYSELF. THE VAN HAD TO BE TOWED AND A TORQUE CONVERTED REPLACED. THE SECOND INCIDENT...SAME THING DIFFERENT LOCATION. I WAS REIMBURSED FOR THE TORQUE CONVERTER LAST YEAR DE TO A RECALL...HOWEVER, NOW IT HAS A MAJOR PROBLEM OF NOT ACCELERATING....AFTER SOMETIMES 30 MPH AND 70 MPH....I HAVE TO LET OFF THE GAS AND HIT IT AGAIN....THIS IS CONTINUOUS ...VERY FRUSTRATING...VERY COSTLY...AND VERY DANGEROUS ISSUE..THAT IS MY MOST IMPORTANT POINT...VERY DANGEROUS...IT JUST STOPS WITHOUT NOTICE! I WOULD LIKE TO KNOW WHAT CAN BE DONE TO FIX THIS PROBLEM WITHOUT ME ABSORBING THE COST...AS IT IS VERY OBVIOUS ...THIS IS A FAULTY, DANGEROUS VEHICLE! PLEASE ....PLEASE CONTACT ME TO INFORM ME OF WHAT CAN BE DONE. I HAVE LESS THAN A YEAR OF PAYMENTS ON THIS VEHICLE...AND AT THIS POINT DON'T FEEL SAFE DRIVING LONG DISTANCE OR ANYWHERE ELSE IN THE VAN. *TR

MULTIPLE TIMES LOSS OF POWER AND ABILITY TO DRIVE. RPM'S JUMPED ALL OVER AND VEHICLE WOULD STALL OR NOT START AT ALL. IN AND OUT OF SHOP OVER 2 MONTHS LEAVING ME WITHOUT A VEHICLE OR DRIVING A LOANER CAR. FINALLY REPLACED PCM AND WIRING HARNESS. NOT EVEN A YEAR LATER THE EXACT SAME PROBLEM IS OCCURRING AGAIN AND WARRANTY IS EXPIRED. ALSO FOUND OUT ANOTHER VEHICLE WAS IN THE SHOP AT THE SAME TIME WITH THE SAME PROBLEM. *TR

MY WIFE WAS LEAVING WORK, WHEN SHE ATTEMPTED TO DRIVE HER VAN HOME THE VAN WOULD NOT GO INTO GEAR AND KEPT STALLING. I JUST THANK GOD THAT THIS DIDN'T HAPPEN WHILE SHE WAS ON THE INTERSTATE. SHE WORKS PART TIME FOR A FORD DEALER AND WE WERE ABLE TO ROLL THE VAN AROUND TO THE SERVICE AREA. THREE DAYS LATER THE SERVICE WRITER NOTIFIED US THAT IT WAS A DEFECTIVE PCM MODULE. APPARENTLY THERE IS A KNOWN DEFECT THAT BECAUSE OF A DESIGN FLAW WATER IS ABLE TO DRIP ONTO THE CONTROL MODULE THUS SHORTING IT OUT AND RENDERING THE CAR USELESS. I READ SEVERAL COMPLAINTS ON LINE AS WELL AS DISCOVERING THAT FORD KNOWS ABOUT THIS CONDITION AND EVEN HAS A TSB OUT CONCERNING THIS SITUATION. I CALLED FORD AND EXPLAINED WHAT HAPPENED AND EVEN MENTIONED THE KNOWN TSB. THEY WERE NOT VERY SYMPATHETIC AND WOULD DO NOTHING TO HELP ME OUT. WHEN I SAID I WAS GOING TO FILE A COMPLAINT WITH THE NHTSA THEY INVITED ME TO DO SO. THE NEEDED REPAIR IS GOING TO RUN ME ROUGHLY 800.00 DOLLARS TO FIX. I HAVE TO PUT OUT MY HARD EARNED MONEY TO FIX SOMETHING THAT FORD IS AWARE OF BY THE EXISTENCE OF THEIR OWN TSB. I DO NOT FEEL I SHOULD BE FINANCIALLY RESPONSIBLE FOR FORD'S MISTAKE, THE DEALER SHOULD HAVE OFFERED TO FIX IT FOR FREE REGARDLESS OF BEING OUT OF WARRANTY. WE HAVE BEEN VERY INCONVENIENCED BY THIS BEING ONE CAR DOWN. THERE ARE SEVEN FORDS IN OUR FAMILY AND I HAVE OWNED FORDS ALL MY LIFE. I PREVIOUSLY LOST A LOT OF MONEY ON A 99 WINDSTAR THAT LOST IT'S TRANSMISSION AT 80K. I WILL MORE THEN LIKELY BUY ANOTHER FORD BUT I HAVE TO SAY THAT I AM TOYING WITH THE IDEA OF SWITCHING TO ANOTHER BRAND, ONE THAT STANDS BEHIND THEIR PRODUCT INSTEAD OF TURNING THEIR BACKS ON A LOYAL CUSTOMER. OTHER MANUFACTURES OFFER 100K OR TEN YEAR WARRANTIES, WHY CAN'T FORD? I FIRMLY BELIEVE THAT MYSELF ALONG WITH OTHERS WITH THIS SAME PROBLEM SHOULD BE COMPENSATED BY FORD, THEY ARE CLEARLY NEGLIGENT IN THIS SITUATION. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE MISFIRED AND CAUSED THE VEHICLE TO BE JOLTED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. AFTER DIAGNOSIS, THEY ADVISED HIM THAT WATER WAS ENTERING THE PCM AND CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED BY THE PCM BEING RESEALED AT THE CONNECTOR. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS UNAVAILABLE.

LATCHING ANCHOR FOR THIRD ROW SEAT IS WELDED TO SIDE OF THE VEHICLE. TRIED TO LATCH SEAT AND THE ENTIRE ANCHOR ASSEMBLY BROKE AWAY DUE TO RUST. DEALER RECOMMENDED AUTO BODY REPAIR SHOP. TOOK TO 3 SHOPS INCLUDING CARTAR, WHO ALL RECOMMEND REPLACING ENTIRE REAR QUARTERPANEL WITH SALVAGED PARTS. ESTIMATES WERE $5,000 AND UP. COST OF REPAIR EXCEEDS VALUE OF VEHICLE, SO THE 3RD ROW SEATS CAN NO LONGER BE USED. *TR

2005 MERCURY MONTEREY. CONSUMERS WRITES IN REGARDS TO RECALL CONCERNING TRANSMISSION TORQUE CONVERTER *TGW THE CONSUMER WAS INFORMED THAT PARTS WOULD BE AVAILABLE IN THE 2ND QUARTER, WHICH HAS SINCE PASSED AND THE PARTS ARE STILL NOT AVAILABLE. RECALL # 12V006000. *JB