2004 MERCURY MONTEREY Complaints

View complaints related to 2004 MERCURY MONTEREY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 280 complaints submitted for the 2004 MERCURY MONTEREY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MERCURY MONTEREY
    - NORTH KINGSVILLE, OH

    I HAVE A 2004 MERCURY MONTEREY (SAME AS THE FORD WINDSTAR). I TOOK IT TO MY MECHANIC TO HAVE A TUNE UP DONE, AND TOLD ME MY FRONT SUB FRAME IS RUSTED THROUGH AND THE VAN IS UNSAFE TO DRIVE. FORD ISSUED A RECALL ON THE WINDSTARS('99-'03) AND EVEN OFFERED A BUY BACK, BECAUSE THE FRAMES WERE BAD. WHEN I CALLED FORD TO SEE WHAT COULD BE DONE TO FIX THIS, HE SAID NOTHING. THERE WAS NEVER A RECALL FOR MY VAN, SO THEY WONT DO ANYTHING ABOUT IT. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - RAVENNA, OH

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT BOTH REAR SEAT LATCHES FRACTURED AND CORRODED. AS A RESULT, THERE WERE TWO LARGE HOLES IN THE AREA OF THE CORROSION CAUSING WATER DAMAGE TO THE CARPETS. IN ADDITION, THE CONTACT MENTIONED THAT BOTH REAR WHEEL WELLS WERE CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - SUGAR CREEK, MO

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - SUGAR CREEK, MO

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE ECM MODULE WAS REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE POWER TRAIN WARNING LIGHT ILLUMINATED INTERMITTENTLY AND OTHER UNKNOWN ELECTRICAL FAILURES OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - TAYLOR, MI

    WHILE DRIVING THE VAN THE LIGHTS ON THE DASH BOARD GOES OUT. THE SPEED DECLINES SLIGHTLY, AND THE HEADLIGHTS BLINK ON AND OFF. THE RADIO TURNS ON AND OFF. THE HEAT TURNS ON AND OFF. THE ALARMS INSIDE STARTS TO CHIME. THE POWER IS LOST TO THE WINDOWS AND THE DOOR LOCKS. WHEN DRIVING AT NIGHT THE DASH LIGHTS GO OFF AND WHEN THIS HAPPENS YOU CANNOT SEE THE SPEEDOMETER OR ANYTHING ELSE FOR THAT MATTER. THIS REALLY NEEDS TO BE LOOKED INTO. I'M AFRAID THAT THIS ELECTRICAL PROBLEM WILL SOON CAUSE A FIRE OF SOME SORT. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - NATIONAL CITY, CA

    TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS. THE TECHNICIAN REPAIRED THE TRANSMISSION. HOWEVER, THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - TAYLOR, MI

    WHEN DRIVING THE LIGHTS ON THE DASHBOARD PANEL, BLINKS ON AND OFF CONSISTENTLY. STAYS OUT FOR 1-2 MINUTES.AFTER WHICH THE HEADLIGHTS START TO GO OUT STAYS OFF FOR 1-2 MINUTES. THEN THE CAR STARTS TO JERK AND DECLINE IN SPEED. THE SPEEDOMETER GOES TO ZERO THEN JUMPS BACK TO ACTUAL SPEED. WHEN THE POWER IS OUT THERE IS COMPLETE LOSS OF POWER TO THE WINDOWS AND INTERIOR LIGHTS AND DOOR LOCK. TOOK THE CAR IN FOR SERVICE HE SAID THAT HE HAS HAD MANY PEOPLE COME IN WITH THIS TYPE OF VAN WITH THE SAME PROBLEM. THUS IS DANGEROUS WHEN DRIVING AT NIGHT WITH LOSS OF VISUAL AID. HE SAID THAT ONLY A FORD DEALER CAN REPAIR THE PROBLEM. THIS IS FRIGHTENING AND WRECK LESS. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - CAMDEN, NY

    TL* THE CONTACT OWNS 2004 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY AND A LIGHT ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THE REAR DOOR OPENED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - RONKONKOMA, NY

    LEFT MY HOUSE AND WHEN STOPPED AT A STOP SIGN FELT A JERK MOVEMENT AND LOST BRAKES FOR A QUICK SECOND. AFTER PULLING AWAY FROM THE STOP SIGN AND CONTINUING DOWN THE ROAD AT APPROX. 45 MPH THE CAR COMPLETELY STARTED DECELERATING AND LOST STEERING AND BRAKES THEN COMPLETELY LOST POWER AND CAR SHUT OFF. AFTER TRYING TO RESTART IT MULTIPLE TIMES IT WOULD START FOR A MINUTE THEN WHEN PUT INTO DRIVE IT WOULD DIE AGAIN AFTER A FEW TRIES AND HAD CHILDREN THE CAR I FINALLY HAD TO HAVE IT TOWED HOME. THIS IS A VERY BIG SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED! *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - BEAUFORT, SC

    AFTER LEAVING A PARKING LOT AND THEN ACHIEVING 55 MPH, I ENTERED A LEFT HAND TURN LANE IN ORDER TO MAKE A LEFT HAND TURN. AFTER WAITING FOR A MINUTE OR TWO FOR ONCOMING TRAFFIC, I ATTEMPTED TO ACCELERATE TO COMPLETE MY LEFT TURN, TO NO AVAIL. THE VEHICLE WOULDN'T MOVE, AND THE ENGINE WOULD ONLY REV UP, AS IF IN NEUTRAL. AFTER CONFIRMING THE VEHICLE WAS IN FACT IN DRIVE GEAR, I CONTINUED MY ATTEMPT TO ACCELERATE, AND THEN FINALLY THE TRANSMISSION "CLUNKED" AND WENT BACK IN GEAR, ENABLING ME TO DRIVE ON MY WAY. A FEW MONTHS LATER, I RECEIVED THE RECALL NOTICE IN THE MAIL FOR THIS VERY PROBLEM AND SO I MADE MY APPOINTMENT TO HAVE THE TORQUE CONVERTER REPLACED. THIS OCCURRED IN OCT 2012 MILEAGE 92,000. SINCE THEN, THE PROBLEM HAS NOT BEEN FIXED, IF ANYTHING, IT HAS CONTINUED TO GET WORSE. THE VEHICLE SEEMS TO SHIFT OK, BUT THIS EPISODE HAPPENS AFTER COMING TO A COMPLETE STOP, AND THEN ATTEMPTING TO GO. I'VE HAD SEVERAL "NEAR MISSES" WITH THIS CONDITION, AND I'M WORRIED FOR MY WIFE AND KIDS WHEN SHE'S DRIVING. I'VE MADE AN APPOINTMENT TO HAVE THIS PROBLEM EVALUATED NEXT WEEK, AND I'M HOPING THAT IT'S STILL COVERED UNDER THE WARRANTY. CURRENT MILEAGE 114,000. *JS

    Source: NHTSA WEB SITE