2005 MERCURY MONTEREY Complaints

STALL ENGINE WITH NO POWER FOR FORWARD OR REVERSE. MALFUNCTION INDICATOR COMES ON AND THE VEHICLE WILL NOT START FOR MORE THAN COUPLE SECONDS. MULTIPLE ABS AND DRIVE CODES BASED ON THE EEC TEST. REPAIR SHOP INSPECTS THE VEHICLE AND FOUND WATER INTRUSION TO THE POWERTRAIN CONTROL MODULE (PCM) AND THE CONNECTOR PINS WHERE SHORT OUT. *TR

I RECEIVED A RECALL NOTICE - 11S25/NHTSA RECALL 12V-006 IN MARCH, 2012. THIS RECALL RELATES IS REGARDING A WORN SPLINE IN THE TRANSMISSION TORQUE CONVERTER. FORD CLAIMS PARTS WOULD BE IN 2ND QUARTER OF 2012. I CALLED MY DEALER, AND TOLD PARTS WILL NOT BE IN UNTIL 1ST WEEK IN JUNE. WAITED. CALLED DEALER AND FORD - PARTS NOW WILL BE IN THE END OF JUNE. SO I CALLED [XXX] AT VEHICLE SAFETY HOTLINE CASE # [XXX] AND MADE COMPLAINT. CALLED FTC ON 6/7/12 AND ALSO MADE COMPLAINT. REFERENCE # [XXX]. JUNE AND THEN JULY CAME AND WENT - NO PARTS. AUGUST - I RECEIVE A LETTER FROM FORD STATING THE PARTS ARE IN, AND THEY WANT TO HAVE THE "RECALL PERFORMED AS SOON AS POSSIBLE" CALLED MY FORD DEALER THE DAY THE LETTER ARRIVED- THEY CLAIM THEY DO NOT HAVE THE PARTS YET, AND THEY WOULD CALL. IT IS SEPTEMBER 4. LABOR DAY HAS COME AND GONE - NO FIXED VAN. OBVIOUSLY THEY SAY RECALL, BUT HAVE NO INTENTION OF FIXING MY VEHICLE. FEBRUARY 19, 2009 MY VAN BROKE DOWN. I NEEDED TO REPLACE MY TRANSMISSION DUE TO "ELECTRONIC TRANSMISSION DIAG NO PUMP PRESSURE HAS INTERNAL BROKEN PART NEED TO R&I TRANS-AXLE. FOUND STRIPPED PUMP SHAFT INTO TORQUE. REPLACED TORQUE CONVERTER" THIS COST ME $1829.60. I STILL HAVE THE ORIGINAL RECEIPT. MY DEALER IS CLAIMING I CANNOT EVEN SUBMIT THIS BILL TO FORD FOR "POTENTIALLY" REIMBURSEMENT, (BY A FORD COMMITTEE OF COURSE) FOR THIS UNTIL MY VAN IS WORKED ON - ONCE HE PARTS FROM THE RECALL ARE IN. I FEEL I HAVE PAID FOR THIS RECALL ALREADY, AND AM BEING TOTALLY SCREWED. PLEASE ADVISE. THANK YOU FOR YOU TIME - INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2005 MERCURY MONTEREY. CONSUMER STATES PROBLEM WITH VEHICLE TRANSMISSION *TGW THE CONSUMER STATED THE TRANSMISSION WAS SERVICED AT 75,000 MILES THREE MONTHS AGO. THE CONSUMER RECEIVED A LETTER FROM FORD STATING THE TORQUE CONVERTER MAY FAIL DUE TO WORN GEARS IN THE CONVERTER. THE LETTER ALSO STATED THE PARTS WERE NOT AVAILABLE AND HE WOULD BE CONTACTED WHEN THEY BECAME AVAILABLE. HOWEVER, ON JULY 10, 2012 THE CONSUMER WAS TRAVELING ON THE INTERSTATE WITH THE CRUISE CONTROL SET ON 68 MPH, WHEN SUDDENLY THE VEHICLE LOST POWER AT ABOUT 200 YARDS FROM AN EXIT RAMP. HE WAS ABLE TO COAST OFF THE INTERSTATE TO A SAFE PLACE AND HAD THE VEHICLE TOWED TO THE DEALER. AFTER THE TORQUE CONVERTER WAS REPLACED, THE TECHNICIAN STATED THE SECOND GEAR IN THE TRANSMISSION WENT OUT. *JB

2005 MERCURY MONTEREY. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR TRANSMISSION REPLACEMENT *TGW THE CONSUMER STATED HE RECEIVED A CHECK FROM FORD MOTOR COMPANY FOR $1,450.00 TO COVER THE EXPENSE OF REPLACING THE TRANSMISSION. HOWEVER, THE CONSUMER STATED HE PAID $ 2077.11 AND WOULD LIKE THE ENTIRE AMOUNT TO BE PAID. *JB

MY VAN BEGAN TO LOSE POWER AT CERTAIN SPEEDS, ALMOST SKIPPING AT TIMES. I TOOK THE VAN TO MY PERSONAL MECHANIC, WHOM INVESTIGATED THE ISSUE FOR 4 DAYS, AND RULED OUT THE ENGINE, HE STATED THAT IT WAS THE TRANSMISSION. A FEW DAYS LATER, I RECEIVED A RECALL NOTICE FROM FORD INFORMING ME THAT THE VEHICLE WAS COMING UNDER RECALL FOR THE TORQUE CONVERTER. APPROXIMATELY 3 WEEKS AGO, I TOOK THE VEHICLE TO THE FORD DEALERSHIP AND ASKED THEM TO INVESTIGATE. THE DEALERSHIP OPENED AT 7 AM, AND WHEN THEY CALLED ME AT 7:29 AM, THEY SWORE IT WAS NOT THE TRANSMISSION. THEY CLAIMED IT WAS THE MOTOR AND COULD NOT PIN POINT ANY SPECIFIC REASON AS TO WHY. THEN THEY CLAIMED THAT THE #6 PLUG WAS MISFIRING 16% OF THE TIME?? I CONSULTED WITH MY MECHANIC AND HE STATED VERY CLEARLY THAT IF THAT WAS TRUE, MY CHECK ENGINE LIGHT WOULD COME ON AND STAY ON. IT HAS NOT. THE VEHICLE CONTINUES TO WORSEN EVERY DAY WITH THE SKIPPING OR STUTTERING. IM NOW ONLY GETTING 13 MPG WHETHER IN TOWN OR ON THE HIGHWAY. I DON'T KNOW WHETHER TO TAKE IT TO A TRANSMISSION SPECIALIST TO CONFIRM OR NOT. APPARENTLY, FROM WHAT I HAVE RESEARCHED, FORD DOES NOT WANT TO HONOR THEIR RECALL, AND IS USING THE SCAPE GOAT, " YOUR VEHICLE IS OUT OF WARRANTY, SO YOU HAVE TO PAY. " *TR

OUR TORQUE CONVERTER/TRANSMISSION FAILED ON OUR 2005 MONTEREY. MY WIFE WAS DRIVING THE VEHICLE ON ROUTE 1 IN EDISON, NJ AND IT LOST ALL GEARS. I CALLED FOR EMERGENCY TOWING (IT WAS A SATURDAY EVENING 4/21) AND HAD IT BROUGHT TO A REPAIR SHOP. I WENT TO FORD'S WEB SITE TO SEE IF THERE WAS A RECALL. I ENTERED THE VIN AND NO RECALL SHOWED UP. NONE. SO, I PROCEEDED TO HAVE THE REPAIR SHOP START TO WORK ON IT ON (4/23). NOW I FIND THAT THERE IS A RECALL (4/26) VIA A SHADY, INTENTIONALLY MISLEADING EMAIL FROM FORD. FORD'S CUSTOMER SERVICE HAS BEEN EVASIVE AND NOT HELPFUL. THEY TOLD ME THAT LATER IN THE YEAR TORQUE CONVERTERS WOULD BE AVAILABLE FOR THE REPLACEMENT, BUT MINE HAS UNFORTUNATELY ALREADY FAILED. FURTHERMORE, IF WE HAD KNOWN THAT THERE WAS A RECALL, WE WOULD HAVE HAD IT TOWED TO A FORD DEALER, NOT A LOCAL SERVICE SHOP. BUT THEIR WEB SITE SPECIFICALLY SAID THAT NO RECALL EXISTED FOR THE VEHICLE. WE NOW HAVE A VEHICLE 90 MILES AWAY FROM OUR HOME IN A REPAIR SHOP THAT IS GOING TO NEED MAJOR WORK AND THE VAN ONLY HAS 68,000 MILES ON IT. FORD HAS FAILED TO HELP US WITH THIS. WE HAVE 5 CHILDREN AND THIS IS OUR ONLY FAMILY VEHICLE. THEY SOLD A FAULTY PRODUCT, ACKNOWLEDGED IT AND STILL WILL NOT HELP US WITH IT. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED, THE CONTACT DEPRESSED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. AFTER UTILIZING THE PARKING BRAKE, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT WATER HAD ENTERED THE WIRING OF THE COMPUTER SYSTEM AND CAUSED THE FAILURE. THE TECHNICIAN DRIED THE WIRING BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER AGAIN, WHERE THE TECHNICIANS REPLACED THE COMPUTER BUT THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THERE WAS ALSO A FAILURE WITH THE REAR PASSENGER SIDE SLIDING DOOR, WHICH WOULD SPORADICALLY OPEN WITH THE VEHICLE PARKED AND THE KEY REMOVED FROM THE IGNITION. IN ADDITION, THE FUEL LEVEL GAUGE DISPLAYED AN INACCURATE AMOUNT OF FUEL AND ALL OF THE INSTRUMENT PANEL LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 5/11/12 *CN THE CONSUMER STATED THE COMPUTER ALSO WAS WET AND CAUSED SYSTEM FAILURE IN FEBRUARY 2010. IT WAS REPLACED THEN. LAST BRAKES TWICE. MARCH 12, 2012 VEHICLE WOULD NOT REVERSE AND RACED IN NEUTRAL, TORQUE CONVERTER FAILED. HANDICAP LIFT FAILED. UPDATED 06/14/2012 *JS

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING 35 MPH WHEN THE BRAKES SEIZED AND THE BRAKES WERE UNABLE TO BE DEPRESSED. THE TRANSMISSION AND BATTERY WARNING LIGHTS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,175 AND THE CURRENT MILEAGE WAS 77,215.

MY VAN WAS TOWED TO THE LOCAL FORD GARAGE WHERE WE BOUGHT 5 YEARS AGO THIS PAST SATURDAY. I WAS TOLD TODAY THE PROBLEM IS IN THE TORQUE CONVERTER OR TRANSMISSION. I JUST FOUND OUT THERE WAS A LAWSUIT BROUGHT UPON FORD BECAUSE OF TRANSMISSION RELATED PROBLEMS IN 2005 MONTEREY'S. JUST A BRIFE REVIEW SHOWS ME THERE ARE HUNDREDS OF PEOPLE EXPERIANCING THE SAME PROBLEMS AS I AM. I ALSO BELIEVE NHTSA INVESTIGATED THIS PROBLEM. WHAT BOTHERS ME THE MOST IS THAT I JUST GOT DONE PAYING THIS CAR OFF AND THE LOW MILEAGE AT THE TIME OF FAILURE. WHAT ARE MY OPTIONS TO GET RELIEF ? SHOULD I PHONE THE ATTORNEYS WHO HANDLED THE ORIGINAL CASE? CAN YOU GIVE ANY OTHER INFORMATION SUCH AS OTHERS WHO MY HAVE ALSO FILED COMPLAINTS SIMILAR TO MINE? *TT

2005 MERCURY MONTEREY. CONSUMER STATES VEHICLE LOST COMPLETE POWER WHILE DRIVING *TGW THE CONSUMER WAS INFORMED THE TORQUE CONVERTER AND THE INPUT SHAFT WERE A HUGE PROBLEM ON HIS VEHICLE AND THE PARTS WERE INFERIOR. A MECHANIC STATED, THE PART WAS MADE OF ALUMINUM WHICH COULD NOT WITHSTAND THE PRESSURE IN WHICH IT WAS LOADED. *JB