2005 MERCURY MONTEREY Complaints

WE WERE DRIVING ALONG A MAIN HIGHWAY WHEN SUDDENLY, WITHOUT ANY WARNING AT ALL, IT WAS LIKE THE VEHICLE SLIPPED INTO NEUTRAL AND WOULD NO LONGER MOVE - ON THE HIGHWAY! WE HAD OUR 2 YOUNG CHILDREN IN THE CAR AND WERE FORTUNATELY ABLE TO GET IT TO THE SIDE OF THE ROAD WITHOUT A SAFETY INCIDENT. WE WERE 50 MILES FROM HOME, HAD TO HAVE IT TOWED TO A DEALER NEARLY 20 MINUTES AWAY. OUR DIAGNOSIS ON THE CAR WAS THAT THE TORQUE CONVERTER ON THE TRANSMISSION FAILED. THE DEALER MENTIONED THAT HE HAD SEEN THIS QUITE A BIT ON A FEW MODELS WITH THE SAME COMPONENT, BUT WHEN I QUESTIONED HIM ON HIS COMMENT HE BACKTRACKED AND SAID HE SHOULDN'T HAVE SAID THAT. HE TOLD US IT WOULD TAKE AT LEAST 3-4 DAYS TO REPAIR AND SINCE WE WERE FAR FROM HOME, WE WERE STUCK IN ANOTHER CITY WITH NO TRANSPORTATION (AS THEY WOULDN'T GIVE US A LOANER). SEEING OUR DISTRESS AND KNOWING WE WERE IN A BAD SITUATION, HE LATER OFFERED TO PUT 2 GUYS WORKING ON IT TO GET IT DONE BY THE END OF THE DAY. AS WE WERE IN A STRANGE TOWN WITH A 4 AND 6 YEAR OLD (AND WE WERE ON OUR WAY TO CELEBRATE THE 6YR BIRTHDAY), WE WERE FORCED TO RENT A CAR IF WE DIDN'T WANT TO KEEP THEM IN A FORD DEALERSHIP FOR THE NEXT 6 HOURS. WHEN WE RETURNED TO PICK UP THE CAR, THE SERVICE DEPT DID PICK UP THE TAB ON THE RENTAL CAR. OUR FINAL BILL WAS $1,786.15 AND A COMPLETE DISTRUST OF OUR FORD PRODUCT. WE NO LONGER FEEL PARTICULARLY SAFE IN THE VEHICLE OR W/OUR KIDS IN THE VEHICLE, ESPECIALLY AFTER READING ALL THE OTHERS THAT HAD SIMILAR PROBLEMS TO THIS AND BEYOND. HOWEVER, WE ARE NOT IN A POSITION TO BUY A NEW VEHICLE AND WOULD LIKE FORD TO TAKE RESPONSIBILITY FOR SOMETHING THAT SEEMS AN OBVIOUS DEFECTIVE DESIGN AND/OR MANUFACTURING DEFECT WITH THEIR PRODUCT. PEOPLES LIVES ARE AT RISK HERE - WE ARE LUCKY WE WEREN'T HIT FROM BEHIND ON THE HWY WHEN IT SUDDENLY LOST POWER! LUCKY!! BE RESPONSIBLE AND DO RIGHT BY YOUR CUSTOMERS FORD! *TR

MY 2005 MERCURY MONTEREY WILL 66,765 MILES ON IT WILL NOT ENGAGE THE TRANSMISSION. YOU CAN PUT IT IN FORWARD, REVERSE, OR ANY OTHER GEAR AND IT DOES NOT HAVE THE NORMAL FEEL THAT ANY ENGAGEMENT HAPPENED. AND WHEN YOU LET OFF THE BRAKE IT DOES NOT MOVE AND WHEN YOU GIVE IT SOME GAS IT DOES NOT MOVE. IT DOES NOT MATTER WHICH GEAR IT IS IN EITHER. THE CAR MADE IT HOME WITH OUT ANY NOTICE OF THE PROBLEM BUT THE NEXT DAY WHEN I WANTED TO BACK OUT OF THE GARAGE THE TRANSMISSION IS TOTALLY GONE. FROM RESEARCH I KNOW I'M GOING TO HEAR THAT THE TORQUE CONVERTER OUTPUT SHAFT SPLINES ARE STRIPPED CAUSING A SUDDEN LOSS OF POWER TO THE DRIVE-TRAIN. *TR *TR

WE WERE TRAVELING NORMALLY WHEN SUDDENLY ALL MOTIVE FORCE WAS LOST. THE ENGINE RAN NORMALLY,BUT VEHICLE WOULD NOT PROCEED UNDER POWER. IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WOULD NOT PROCEED UNDER ANY POWER EITHER FORWARD OR REVERSE. THERE WAS ABSOLUTELY NO WARNING OF THE POWER TRAIN FAILURE. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED WHILE DRIVING 35 MPH THE VEHICLE SUDDENLY DECELERATED UNTIL IT CAME TO A HALT WITHOUT ANY WARNING. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE OR SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TORQUE CONVERTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

MY WIFE WAS DRIVING HOME WITH MY THREE YEAR OLD SON WHEN OUR MERCURY MONTEREY LOST ALL POWER AND COULD NOT ACCELERATE. THIS LEFT MY WIFE & SON STRANDED ON THE SIDE OF THE ROAD. NOW AFTER DOING A LITTLE RESEARCH I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH THE 2004 - 2005 FORD/MERCURY MINIVANS. I AM EXTREMELY UPSET WITH FORD MOTOR CO. THIS SHOULD HAVE BEEN BROUGHT TO OUR ATTENTION WHEN WE PURCHASED THE VAN FROM THE FORD DEALERSHIP. I WENT TO THE FORD DEALERSHIP BECAUSE I THOUGHT I COULD TRUST THEM TO BUY A SAFE VEHICLE FOR MY FAMILY. I GUESS I WAS WRONG & ALL THEY ARE CONCERNED WITH IS SELLING CARS, IT DOESN'T MATTER TO THEM IF THEY ARE SAFE OR NOT. IF THERE IS ANY INFORMATION OF FORD COVERING THE REPAIRS ON THESE VEHICLES PLEASE LET ME KNOW. TIMES ARE TOUGH & I REALLY CAN'T AFFORD TO REPLACE THE TRANSMISSION IN THIS VAN. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. WHILE DRIVING 55 MPH, THE CONTACT STATED THAT VEHICLE LOST COMPLETE POWER AND STALLED. THE DEALER DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 88,000.

I WAS DRIVING OFF OF AN EXIT RAMP ONTO A SECONDARY ROAD, HAD JUST MADE THE TURN AND WAS BEGINNING TO ACCELERATE WHEN THE VAN COMPLETELY LOST ITS "PULL" AND WOULD NOT GO INTO GEAR. THE ELECTRICAL SYSTEM STILL FUNCTIONED FINE, AND THE ENGINE WOULD REV, BUT THE VEHICLE WOULD NOT GO. THERE WERE NO WARNING SIGNS WHATSOEVER PRIOR TO THE COMPLETE LOSS OF PULL. THIS SITUATION WAS VERY CONCERNING BECAUSE HAD I BEEN PERFORMING ANOTHER ACTION LIKE CROSSING A 4 LANE HIGHWAY, I COULD HAVE EASILY BEEN HIT. ADDITIONALLY, WITH ONLY 65,000 MILES ON THE VEHICLE, I FEEL THAT THIS FAILURE MUST BE A DEFECT IN THE TRANSMISSION AS THERE HAS NOT BEEN A SUFFICIENT AMOUNT OF WEAR AND TEAR ON THE VEHICLE TO JUSTIFY THIS LEVEL OF REPAIR. (MY IN-LAWS PURCHASED THE VEHICLE NEW AND WERE BOTH CONSERVATIVE DRIVERS AND I AM A MOTHER OF TWO SMALL CHILDREN AND ALSO TEND TO BE A VERY CONSERVATIVE DRIVER SO THE VEHICLE HAS NOT BEEN EXPOSED TO ANY ROUGH DRIVING CONDITIONS.) I HAD THE VEHICLE TOWED TO A TRANSMISSION SHOP WHERE THEY INDICATED THAT THERE WAS AN INTERNAL PROBLEM WITH THE TRANSMISSION AND IT WOULD HAVE TO BE REBUILT AT A COST OF APPROXIMATELY $1,800. I AM REPORTING THIS BECAUSE I AM CONCERNED THAT THE SUDDEN LOSS OF POWER COULD CAUSE AN ACCIDENT AND I WANT OTHER MERCURY MONTEREY OWNERS TO BE AWARE OF THIS POSSIBILITY. *TR

VEHICLE EXHIBITED NO TRANSMISSION ISSUES AND WAS DRIVING COMPLETELY FINE WITH NO WARNING LIGHTS. I WAS ENTERING THE ON RAMP TO I-95 WHEN THE CAR STOPPED ACCELERATING WHEN IT SHOULD HAVE SHIFTED TO SECOND GEAR. WHEN I PULLED THE VEHICLE OVER IT ACTED LIKE IT WAS IN NEUTRAL NO MATTER WHAT GEAR IT WAS ACTUALLY IN. THIS COULD HAVE BEEN A HORRIBLE ACCIDENT IF IT HAPPENED WHILE I WAS ON THE INTERSTATE. *TR

WHILE LEAVING A PARKING LOT THE VEHICLE CAME TO A STOP WITHOUT ANY WARNING. THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE IN ANY GEAR. THE LOCAL DEALER TOWED IN THE VAN AND HAD TO REPLACE THE TORQUE CONVERTOR. FORD MOTOR COMPANY DID NOT CONTACT ME AND WARN ME THAT THEY WERE AWARE OF THIS PROBLEM. THIS IS A DANGEROUS DEFECT AND ALL OWNERS OF THIS VEHICLE NEED TO BE WARNED BEFORE SOMEONE IS KILLED.

TL* THE CONTACT OWNS 2005 MERCURY MONTEREY. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 09/19/11 *BF THE CONSUMER STATED THE VEHICLE WOULD JERK AND SLAM INTO GEAR. THE DEALER FOUND WATER IN THE PCM AND SOME OF THE PINS WERE BEGINNING TO RUST. UPDATED 11/02/11