2004 MERCURY MONTEREY Complaints

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ABS MODULE, HYDRAULIC CONTROL UNIT, AND THE PSI SWITCH NEEDED TO BE REPLACED. ON A SECOND OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT ON BOTH DIAGNOSTIC OCCASIONS, A TECHNICIAN ADVISED THAT THE ANTI LOCK BRAKES MAY NOT FUNCTION WHICH WAS A SAFETY CONCERN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 102,454.

IN EARLY 2012 BOTH BRAKE LIGHTS ON DASH WOULD COME ON SPORADICALLY WHILE DRIVING.THEN CAME ON MORE FREQUENTLY. SOON THE BATTERY LIGHT STARTED TO COME ON AT STOPS OR LOW IDLES. 8/2012 DEALER COULD NOT REPRODUCE THE BRAKE LIGHTS COMING ON, BUT REPLACED ALTERNATOR. 11/2012 STILL PROBLEM WITH BRAKE LIGHTS ON THE DASH COMING ON NOW PLUS THE CHECK ENGINE LIGHT. VEHICLE SPUTTERING AND STALLING (COULD NOT STOP WITHOUT VEHICLE TOTALLY STALLING AND HAD TO HAVE FOOT ON GAS AT ALL TIME, EVEN WHEN BRAKING, OR WOULD STALL.) 2ND DEALER STILL COULD NOT VERIFY THE DASH BRAKE LIGHTS BUT RESEALED CONNECTOR, REPLACED SPARK PLUGS, CLEAN MASS AIRFLOW, RESET KAM, REPLACED HEATED PCV HOSE. COULD DRIVE VEHICLE BUT BRAKE LIGHTS WERE BOTH STILL SPORADICALLY COMING ON WHILE DRIVING. 7/2013 STILL HAVING PROBLEMS WITH BOTH DASH BRAKE LIGHTS COMING ON ONLY NOW THE RADIO DIES WHEN THEY COME ON, WHEN THEY GO OFF, THE RADIO COMES BACK ON. IF THE RADIO DIDN'T GO OFF, SOMETIMES SHUTTING IT OFF WOULD RESULT IN THE BRAKE LIGHTS GOING OFF. DEALER STILL UNABLE TO VERIFY. THIS PROGRESSED TO THE BATTERY LIGHT COMING ON SPORADICALLY (AROUND TIME BRAKE LIGHTS WOULD COME ON) AND USUALLY GOING OFF IF THE AC WAS TURNED UP ON HIGH. THE VEHICLE ALSO STARTED TO LOSE POWER WHEN PASSING, FELT LIKE A DOWN SHIFT. THE DASH LIGHT ISSUE OCCURS DAILY, BUT THERE IS NO PATTERN. IT CAN BE WET, DRY, HOT, COLD, AFTER 5 MILES, AFTER 30 MILE, SIDE STREETS, EXPRESSWAY, MORNING, EVENING THERE IS NO CONSTANT. 10/2013 VEHICLE BACK AT DEALER SINCE THE PROBLEM HAPPENS EVERY DAY. THEY CAN'T REPRODUCE. ONLY CODE THEY GET IS THE ALTERNATOR, WHICH WAS REPLACED LAST YEAR AND DIDN'T HELP THE PROBLEM. THEY HAVE RESEALED THE CPU AND THAT DOESN'T HELP.THIS VEHICLE HAS BEEN PLAGUED BY ELECTRICAL PROBLEMS SINCE DAY ONE (HEATER, SEAT HEATER, CIGARETTE LIGHTERS, DOOR LOCKS ETC) CONCERNED ELECTRICAL ISSUES COULD RESULT IN LOSS OF POWER OR FIRE. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE ENGINE AND THE RPMS INCREASED. THE VEHICLE WAS TOWED TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE CONTACT ALSO STATED THAT THE TRANSMISSION WAS REPLACED TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 9/4/13 *CN THE CONSUMER STATED THE TRANSMISSION FAILED FOUR TIMES.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. WHEN THE VEHICLE WAS RESTARTED, IT FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE STOPPED AT A STOP LIGHT, THE VEHICLE WAS HESITANT UPON ACCELERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR

THE VEHICLE WAS STOPPED AT THE TIME. MY DAUGHTER HAD OPENED UP THE 3RD ROW REAR BENCH SEAT FROM THE FLOOR. IN THE PROCESS OF TRYING TO ADJUST IT, SHE NOTICED THAT IT MADE A RACHETING SOUND AND THE SEAT BACK WOULD NOT STAY IN POSITION. A WEEK LATER, AFTER A CLOSE EXAMINATION, I OBSERVED THAT THE BRACKET THAT THE FRONT LATCH IS MOUNTED ON AT THE DRIVERS SIDE IS RUSTED AND ALLOWS LARGE AMOUNTS OF VERTICAL MOVEMENT. AFTER WIGGLING THE BRACKET UP AND DOWN, I OBSERVED ABOUT A TABLESPOON OF RUST FLAKES ON THE CARPET. NOT REALLY SURE WHAT TO DO ABOUT THIS. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE REPAIRED FOR UN UNRELATED ISSUE, HE WAS INFORMED THT THE SUB FRAME ENGINE CRADLE WAS SUFFERING FROM MASSIVE RUST AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000.

THE VEHICLE WAS GOING AT 35MPH, ALL OF A SUDDEN THERE WAS LOSS OF MOTIVE POWER WITHOUT WARNING, ENGINE WOULD REV UP BUT CAR WOULD NOT SPEED-UP INSTEAD STARTED SLOWING DOWN. HEAVY TRAFFIC, BUT OTHER DRIVERS WERE VERY CONSIDERATE WHEN THEY NOTICED THE EMERGENCY LIGHT TURNED ON AND THAT MY VEHICLE NOT MOVING WITH THE TRAFFIC. PULLED INTO LEFT LANE TO PASS TRAFFIC & TACHOMETER SPUN BUT THERE WAS NO POWER - VEHICLE WAS COASTING WITH WHAT APPEARED TO BE NO CONNECTION BETWEEN THE ENGINE & THE TRANSMISSION. I WAS ABLE TO STEER THE VEHICLE TO OUTER LANE WITH THE MOMENTUM ALREADY BUILT UP AND MADE IT TO THE PARKING AT GAS STATION. TRIED AFTER 10 MIN.. GEARS WOULD SHIFT FINE, ENGINE WOULD ACCELERATE FINE BUT THE VEHICLE WOULD NOT MOVE. VEHICLE HAD TO BE TOWED TO HOME 10 MILES AWAY. UPON INVESTIGATION I DISCOVERED THERE WAS ALREADY A RECALL ISSUED FOR IN NOV. 2012 FOR MERCURY MONTEREY 2004 TRANSMISSION AND TORQUE CONVERTER ISSUES RESULTING IN SUDDEN LOSS OF MOTIVE POWER. I DID NOT RECEIVE ANY NOTIFICATION FROM FORD COMPANY ABOUT THIS RECALL. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT THE SAFETY LATCH ON THE THIRD ROW SEAT ATTACHED TO THE WHEEL WELL AND CAUSED IT TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000. THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SHE HEARD A LOUD BANG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE SAFETY ANCHOR PLATE THAT HELD THE THIRD ROW SEAT SECURELY IN PLACE HAD RUSTED AND DETACHED FROM THE FRAME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 127,000.