2005 MERCURY MONTEREY Complaints

TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED WHEN THEY USED THE JACK TO LIFT THE VEHICLE AND CHANGE THE TIRE, THE JACK SNAPPED IN HALF. THIS WAS THE FIRST TIME THAT THE JACK WAS USED AND IT WAS THE ORIGINAL JACK THAT CAME WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 89,000. UPDATED 05/26/11 *BF UPDATED 2/8/12 *CN

I WAS DRIVING A 2005 MERCURY MONTEREY MINIVAN AND LOST POWER. THE ENGINE CONTINUES TO RUN BUT I CANNOT GO ANYWHERE. THIS HAS NOT HAPPENED WITH THIS VEHICLE BEFORE. HAVE NOT REPLACED ANYTHING YET, AS THIS JUST HAPPENED TODAY - EASTER SUNDAY APRIL 24, 2011. *TR

I WAS DRIVING VEHICLE (VAN) ON A BUSY ROAD AND THE RPM GAGE SUDDENLY SURGED BUT THE VEHICLE LOST ALL POWER. I HAD TO COAST THE VAN TO THE SIDE OF THE ROAD. I TURNED OFF THE VAN AND RESTARTED IT. THE VAN WOULD NOT ENGAGE IN DRIVE OR REVERSE. I COULD NOT MOVE THE VAN AND CALLED FOR A TOW TRUCK. THE VAN HAD BEEN WORKING PERFECTLY. NO LOUD NOISES OR ANY DIFFICULTY SHIFTING DURING OR PRIOR TO THE TRANSMISSION FAILURE. THE TRANSMISSION HAD TO BE REPLACED WITH A POWER TRAIN, AND NEW TORQUE CONVERTER BY AAMCO FOR $3,008.52 I UNDERSTAND A COMPLAINT IS ALREADY UNDER INVESTIGATION ACTION #EA09019 THERE WAS NOT ANY FLUID LEAKING ALL THE DAMAGE WAS INTERNAL.

MY WIFE AND I HAD DRIVEN OVER TO MELBOURNE, FL ON OCT. 15 TO ATTEND GRANDSON'S WEDDING OCT. 16. DUE TO MY PARKINSON'S DISEASE MY WIFE WAS DRIVING US AROUND THE AREA ON SUNDAY TO SEE THINGS SINCE WE USED TO LIVE IN MELBOURNE. RIGHT IN FRONT OF OUR OLD CHURCH THE VAN JUST STOPPED ITS FORWARD MOTION AND WE WERE BARELY ABLE TO GET TO THE SIDE OF THE 3-LANE ROAD. A POLICEMAN DIRECTING CHURCH TRAFFIC PUSHED US OFF THE BUSY ROAD WHERE WE AWAITED TOW TRUCK. SINCE IT WAS SUNDAY NO REPAIR SHOP WAS OPEN SO TOW TRUCK DROPPED OFF VAN IN REPAIR SHOP PARKING LOT AND THEN TOOK US BACK TO OUR MOTEL WHERE WE TRIED TO GET A RENTAL CAR BUT RENTAL CAR PLACES ALSO CLOSED AND WE HAD TO WAIT UNTIL MONDAY TO GET ONE. HAD TO ORDER IN PIZZA FOR DINNER. WE HAD TO ADD TWO MORE NIGHTS TO OUR MOTEL STAY, HAD COST OF RENTAL CAR FOR THAT TIME AND THE TRANSMISSION COST US $2238.11. IF THIS PROBLEM HAD OCCURRED THE DAY OF THE WEDDING WE WOULD HAVE BEEN IN DANGER BECAUSE WE HAD TO TRAVEL FROM COCOA BEACH BACK TO MELBOURNE MOTEL AT 11:00 AT NIGHT ON I-95. SUDDEN LOSS OF POWER IN THAT SCENERIO COULD HAVE ENDED UP BEING TRAGIC.

ON FEB 7, 2011,AFTER EXITING I10, I STOPPED MY 2005 MONTEREY VAN AT MY GRANDSON'S HOME. AS I RESTARTED I BACKED OUT AND SWITCHED TO FORWARD GEAR. AS I PRESSED THE ACCELERATOR, NOTHING HAPPENED. I TRIED ALL GEARS AND SAME RESULT. CHECKING GOOGLE, I FOUND OUT THAT THIS HAS HAPPENED TO THOUSANDS OF 2005 MONTEREY VANS AND MERCURY/FORD HAS DONE NOTHING TO RECTIFY THIS MAJOR PROBLEM WITH THE TRANSMISSION. MY DEALERSHIP QUOTED ME A PRICE OF OVER$2,100 TO FIX. I BELIEVE THAT THIS IS FORD'S BILL AND I SHOULDN'T BE RESPONSIIBLE FOR THEIR EXTREMELY POOR ENGINEERING. *TR

TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THE REAR LIFTGATE WOULD NOT REMAIN IN THE OPEN POSITION AND WOULD INTERMITTENTLY COME DOWN HARD ON WHOEVER WAS STANDING UNDER THE LIFTGATE. THE CONTACT SPOKE WITH THE MANUFACTURER IN REGARDS TO NHTSA CAMPAIGN ID NUMBER: 06V069000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE) AND WAS ADVISED THAT HIS VEHICLE WAS REPAIRED UNDER THE RECALL IN 2006. THE CONTACT DID NOT RECALL HAVING THE REPAIR PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

I PURCHASED A USED 2005 MERCURY MONTEREY ON JANUARY 22ND 2011. DURING TEST DRIVE IT FELT GREAT. TWO DAYS LATER I AM FEELING A JERKING WHEN TAKING OFF FROM A DEAD STOP. I STARTING CHECKING ON LINE TO SEE IF THERE ARE PROBLEMS WITH THIS VEHICLE. I WAS SHOCKED TO FIND OVER TWO HUNDRED COMPLAINTS OF TRANSMISSION FAILURE! WHY IS IT WITH SO MANY SIMILAR INCIDENTS OR PROBLEMS THAT NO ONE IS DOING ANYTHING ABOUT IT? *TR

I HAVE A 2005 MERCURY MONTEREY VAN THAT I'VE OWN BRAND NEW. I WAS DRIVING TO WORK THIS MORNING ON THE EXPRESSWAY AND THE DRIVER SIDE AIR BAG DEPLOYED AND PASSENGER SIDE AIR BAG DEPLOYED AND PASSENGER SIDE SEAT AIR BAG DEPLOYED FOR NO REASON. COULD HAVE CAUSED A BAD ACCIDENT! *TR

I AM THE OWNER OF A 2005 MERCURY MONTEREY WITH 45,700 MILES. I HAVE AN EXTENDED WARRANTY POLICY WHICH EXPIRES THIS SUMMER. THE PROBLEM I HAVE BEEN EXPERIENCING THE PAST COUPLE OF YEARS HAS BEEN THE RIGHT SIDE SLIDING DOOR WHICH DOES NOT PERFORM PROPERLY AT TIMES. ON OCCASION WHEN DEPRESSING THE DOOR "OPEN BUTTON" ON THE UPPER CONSOLE, IT STARTS TO OPEN AND THEN AFTER OPENING APPROXIMATELY 15 INCHES, IT CLOSES ON ITS OWN AS PASSENGERS START TO EITHER EXIT OR ENTER THE BACK SEAT. PAST DISCUSSIONS WITH THE DEALERSHIP HAVE NOT RESULTED IN FIXING THE PROBLEM. THEY INSIST THAT THEY CANT DO ANYTHING UNTIL I COULD DEMONSTRATE THE PROBLEM. NEEDLESS TO SAY, THE DOOR OPERATED PROPERLY ON THOSE OCCASIONS. ON 10/11/10 I FINALLY HAD THEM RUN DIAGNOSTICS TO SEE IF THEY COULD FIND A CODING PROBLEM. NOTHING WAS FOUND AND I WAS AGAIN TOLD I WOULD HAVE TO DEMONSTRATE THE PROBLEM. LAST EVENING WHILE A PASSENGER WAS TRYING TO ENTER THE VEHICLE THROUGH THE RIGHT SLIDING DOOR WHICH I ACTIVATED, IT TWICE IN A ROW CLOSED ON HER. I FIND THIS UNACCEPTABLE AND CONSIDER THIS A SAFETY ISSUE. AN EMAIL FROM FORD CUSTOMER RELATIONS ON 6/6/10 SUGGESTED I DEAL WITH THE DEALER SERVICE MANAGER. IT WOULD BE UP TO HIM TO EVALUATE AS TO ANY COVERAGE AVAILABLE WHICH THAT WOULD COVER ANY REPAIR. TODAY I TOOK THE VEHICLE TO DELAND FORD IN DELAND, FLORIDA TO DISCUSS THE PROBLEM WITH THE SERVICE MANAGER. AS IN THE PAST AT THE DEALERSHIP, THE DOOR OPERATED PROPERLY. I POINTED THIS OUT AS A SAFETY ISSUE AND ASKED THAT THE ENTIRE SENSOR SYSTEM BE REPLACED. HIS RESPONSE WAS UNLESS A SENSOR WAS FOUND TO BE DEFECTIVE, THE WARRANTY WOULD NOT COVER THE CHARGES. WHEN I ASKED HIM IF THE DOOR COULD DO ANY DAMAGE IF IT CLOSED ON A FINGER, HIS RESPONSE WAS IT WOULD PINCH AND HURT BUT NOT DO ANY PERMANENT DAMAGE. I AM REQUESTING YOUR ASSISTANCE IN SOLVING THIS PROBLEM. THIS IS AN UNACCEPTABLE SAFETY ISSUE.

TL*THE CONTACT OWNS A 2005 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS WENT HIGHER THAN NORMAL. SHE WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD BUT COULD NOT STEER OR MOVE AFTER THAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.