2002 MERCURY MOUNTAINEER Complaints

OUR 2002 MERCURY MOUNTAINEER'S TRANSMISSION BLEW AFTER 116,000 MILES. WE HAVE SPOKEN WITH SEVERAL TRANSMISSION SHOPS TO GET AN ESTIMATE TO FIX IT AND THEY ALL TOLD US THE MOUNTAINEER IS FAMOUS FOR THIS DEFECT AND NO ONE, INCLUDING NHTSA HAS DONE ANYTHING ABOUT THIS. I THINK IT IS GROSSLY UNJUST THAT A CAR'S TRANSMISSION FAILS AFTER ONLY 90-100,000 MILES AND IT'S SO COMMON THAT IT IS APPARENTLY ACCEPTED. THIS IS WRONG. I AM CERTAIN IF YOU INVESTIGATE THE SHEER NUMBER OF MOUNTAINEERS WITH THIS PROBLEM THAT IT WILL PROMPT A RECALL AND AT LEAST A FIX AT NO COST TO THE UNSUSPECTING OWNER WHO HAS FAITHFULLY MAINTAINED THEIR VEHICLE IN EVERY WAY, ONLY TO HAVE THIS HAPPEN. *TR

THE TRANSMISSION ON THE EARLY MODEL 2002'S GO BAD EARLY. RESEARCH ON THE INTERNET REVEALED MANY MANY COMPLAINTS. I FOUND A FEW THAT SAID THAT FORD WAS AWARE OF THE PROBLEM. REDESIGNED THE TRANSMISSION IN THE MIDDLE OF THE YEAR, BUT WILL NOT CORRECT THE PROBLEM. *TR

TL* THE CONTACT HAS A 2002 MERCURY MOUNTAINEER. THE CONTACT FEELS THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS RECALL CAMPAIGN (04V442000) ISSUED FOR THE 2002 FORD EXPLORER. THE VEHICLE HAS A CRACK GOING FROM THE GLASS ALL THE WAY DOWN PAST THE MOUNTAINEER EMBLEM ON THE BACK HATCH OF THE VEHICLE. THE CONTACT HAS HEARD OF REAR WINDOWS EXPLODING ON THE FORD VEHICLE BECAUSE OF THIS PROBLEM AND THINKS THIS IS A SAFETY HAZARD FOR THIS VEHICLE. THE FAILURE MILEAGE WAS 52489 AND THE CURRENT MILEAGE WAS 53000.

SHIFTING GEARS FROM REVERSE TO DRIVE WHEN GEAR SHIFTER BROKE OFF IN MY HAND LEAVING CAR STUCK IN REVERSE WITH NO WAY OF CHANGING GEARS. HAD TO HAVE COMPLETE STEERING COLUMN REPLACED BECAUSE COLUMN IS NOT DESIGNED TO LET YOU REPLACE THE BROKEN PART ONLY. HAD TO SEARCH FOR THE PART IN JUNK YARDS AND ALL THE COLUMNS THAT COULD BE FOUND IN JUNKYARDS HAD THE SAME TROUBLE BROKEN OFF SHIFTER. HAD TO ORDER A NEW STEERING COLUMN AND I DO HAVE THE OLD COLUMN AND RECEIPTS. *TR

REAR COIL SPRING FAILURE - COMPLETELY BROKEN IN TWO POSES A MAJOR SAFETY PROBLEM. *TR

MY MERCURY MOUNTAINEER IS HAVING TRANSMISSION ISSUES. I HAVE READ THROUGH EVERYTHING I COULD FIND AND APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE 2002 FORDS YET THEY ARE UNWILLING TO DO ANYTHING TO FIX IT. I WAS DRIVING DOWN THE FREEWAY WITH MY 7 MONTH OLD DAUGHTER WHEN THE TRANSMISSION DECIDE TO SLIP OUT OF GEAR AND LUCKILY I WAS IN THE SLOW LANE AND ABLE TO GET ONTO THE EMERGENCY LANE WITHOUT GETTING HIT BECAUSE I WAS NO LONGER ACCELERATING OD LIGHT STARTED BLINKING RIGHT BEFORE THIS HAPPENED. I TALKED TO MY MECHANIC AND WAS INFORMED THAT FORDS TRANSMISSION IN 2002 WAS BAD AND HE REBUILD/REPLACES MORE ON THAT VEHICLE THAN ANY OTHER VEHICLE AND THEY SHOULD BE RECALLED. I CALLED FOR AND THEY SAID IN SHORT ITS MY PROBLEM. NOW I AM LOOKING AT A 2000 DOLLAR REPAIR BECAUSE OF FORD NOT DOING ANYTHING ABOUT THERE FAULTY TRANSMISSION. *TR

TRANSMISSION SLIPS ON MY 2002 MERCURY MOUNTAINEER 6 CYLINDER AWD. THERE IS A COMMON PROBLEM WITH THIS TRANSMISSION THROUGHOUT 2002 MERCURY MOUNTAINEER OWNERS. WHY HAS THERE BEEN NO RECALL ON THIS TRANSMISSION. *TR

TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE. THE VEHICLE RESUMED OPERATION WITH CAUTION TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE FRONT AND REAR CONTROL ARM. THE FRONT AND REAR CONTROL ARMS WERE REPLACED. THE FAILURE MILEAGE WAS 121,000. THE VIN WAS UNAVAILABLE.

O/D LIGHT BLINKING - HESITATION WHEN SHIFTING WHILE DRIVING OCCURRING EACH TIME THE VEHICLE WAS OPERATING - TOOK IT TO TRANSMISSION EXPERT WHO FIXED FOR 2000 BECAUSE DEALER QUOTED 3500! TRANS GUY ASKED IF IT WAS 2002 OR 2003 AS SOON AS HE HEARD THE MAKE AND MODEL. CRACKED LIFTGATE THAT WAS FIXED IN THE FIRST YEAR OF OWNING THE VEHICLE BUT SECOND TIME IT CRACKED THE DEALER WOULD NOT FIX IT AND QUOTED $700 FORD WOULD NOT FIX EITHER. AN OBVIOUS DEFECT! *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT NOTICED THAT ALL FOUR WHEELS WERE BEGINNING TO CORRODE FROM THE REAR TO THE FRONT. HE TOOK THE VEHICLE TO THE DEALER SEVERAL TIMES AND WAS TOLD THAT THE WHEELS NEEDED TO BE REPLACED. HE WAS ALSO ADVISED THAT THEY COULD NOT REPAIR THE VEHICLE FREE OF CHARGE SINCE THERE WAS NO RELATED RECALLS. HE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE AS IT WAS OUTSIDE THE WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.