2004 MERCURY MOUNTAINEER Complaints

2004 MERCURY MOUNTAINEER V8, 47,000 MILES. TRANSMISSION IS SHOT. IT SLIPPED IN AND OUT OR REVERSE (CREATING A VERY DANGEROUS SITUATION SINCE I COULD NOT CONTROL THE VEHICLE WHEN IT WAS IN REVERSE) AND IT STRUGGLED TO SHIFT GEARS IN DRIVE. NO WARNING LIGHT BEFORE THE PROBLEMS BEGAN. THE VEHICLE AGED OUT OF WARRANTY IN JULY 2010. FORD WILL NOT PAY FOR ANYTHING (ALTHOUGH THE DEALER IS CUTTING ME A BREAK ON THE SERVICE COSTS). *TR

I OWN A 2004 MERCURY MOUNTAINEER. ABOUT A WEEK AGO I NOTICED A CRACK IN THE REAR LIFTGATE PANEL OF MY VEHICLE. THE CRACK CURVES AROUND THE MERCURY LOGO LOCATED ON THE REAR PANEL. I CONTACTED THE DEALER AND HE SAID FORD IS VERY AWARE OF THIS PROBLEM AND HE REPAIRS MANY CRACKED LIFTGATES ON FORD/MERCURY SUV'S, ESPECIALLY IN THE WINTER DUE TO EXPANDING AND CONTRACTING OF PLASTIC. IT IS ALMOST HALFWAY DOWN THE BACK AND AM AFRAID THAT THE WINDOW WILL POP OUT WHILE DRIVING AND CAUSE AN ACCIDENT OR INJURE SOMEONE. IT IS A SAFETY HAZARD. FORD NEEDS TO RECALL THESE VEHICLES AND FIX THIS PROBLEM. IT SHOULD NOT BE THE RESPONSIBILITY OF THE CONSUMER, SINCE IT IS A DEFECT OF THE SUV. *TR

JUST PURCHASED A 2004 MERCURY MOUNTAINEER TODAY. DRIVING HOME, USING CRUISE/SPEED CONTROL AT AROUND 30MPH AND DRIVING ON A SLIGHT DECLINE, THE VEHICLE SHUT DOWN. ALL INDICATOR LIGHTS WENT ON, AND I HAD TO COAST TO THE SIDE OF THE ROAD. I PUT VEHICLE IN PARK AND RESTARTED IT WITHOUT PROBLEM. THERE WERE NO INDICATOR LIGHTS (CHECK-ENGINE, ETC.) LIT UP. IMMEDIATELY WENT TO LOCAL FORD DEALERSHIP AND THEY HAD NO CLUE, ESPECIALLY SINCE THE COMPUTER DID NOT HAVE ANY CODES INDICATING A PROBLEM.. I'M CANCELING THE CHECK AND RETURNING THE VEHICLE TOMORROW. *TR

2004 MERCURY MOUNTAINEER - HARMONIC BALANCER FAILED. IT WAS NOTICED WHEN A SQUEAKY NOISE WAS COMING FROM THE ENGINE. ALTHOUGH IS WAS CAUGHT BEFORE ANY SERIOUS INJURY OCCURRED, THIS FAILURE MAY HAVE LED TO ONE. IF THE BALANCER HAD COMPLETELY FAILED, IT COULD HAVE RESULTED IN LOSS OF STEERING AND AT HIGHWAY SPEEDS WOULD HAVE BEEN CATASTROPHIC. STEERING IS LOST BECAUSE DRIVE BELT WOULD HAVE COME LOSE. UNIT WAS REPLACED AT A COST OF $475. OLD PART WAS SAVED FOR INSPECTION. *TR

I OWN A 2004 MERCURY MOUNTAINEER HAS FOUR THOUSAND MILES. THE VEHICLE WAS STORAGE IN GARAGE FOR FOUR AND HALF YEARS. I STARTED TO USE THE VEHICLE ON LAST FALL OF 2009. ON SEPTEMBER I SEE THE TAILGATE DEVELOPED A CRACK AROUND THE EMBLEM AND THE REAR GLASS. THE HEATER IS NOT WORKING ALSO. THIS IS OBVIOUS MANUFACTURE DEFECTS! *TR

TL*THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. THE CONTACT NOTICED THAT WHEN DRIVING, THE TRANSMISSION WAS UNABLE TO BE SHIFTED INTO SECOND OR FIFTH GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

2004 MERCURY MOUNTAINEER. TRANSMISSION FAILING 69,469 MILES ON VEHICLE. TAILGATE CRACKED ALSO. NOT SURE IF WORTH REPAIRING. *TR

TL*THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE PARKED HE NOTICED THERE WAS A CRACK BELOW THE MERCURY EMBLEM ON THE REAR LIFT GATE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE.

IN JULY 2008 FILED MY FIRST COMPLAINT WHEN THE ENTIRE BACK LIFT GATE AND WINDOW BLEW OUT WHILE VEHICLE WAS PARKED. INSURANCE REPAIRED IT, I PAID A 200.00 DEDUCTIBLE. AGAIN THE MEDALLION HAS CRACKED 3/4 OF THE WAY AND I AM WONDERING IF THIS IS THE START OF ANOTHER LIFT GATE BLOW OUT/GLASS ALL OVER, ETD. *TR

2004 MERCURY MOUNTAINEER WITH 40K MILES HAD DRIVER SIDE UPPER AND LOWER BALL JOINT FAILURE. THIS WAS UNCOVER DURING A NORMAL STATE INSPECTION. REPLACEMENT OF BOTH JOINTS WAS REQUIRED TO SAFELY DRIVE THIS CAR. *TR