2004 MERCURY MOUNTAINEER Complaints

REAR BACK PANEL CRACKED. WAS PARKED IN GARAGE FOR 2 DAYS, TEMP WAS -15F LOW/22F HIGH. FINE ONE DAY, CRACKED REAR PANEL (AROUND THE REAR HATCH WINDOW). DEALER STATES NO RECALL, SEE THIS ALL THE TIME. $500 TO FIX. *TR

2004 MERCURY MOUNTAINEER WITH 64,000 MILES, TRANSMISSION STARTED TO MAKE NOISES, ABOUT A WEEK LATER IT WOULD NOT SHIFT. SHOP SAID SOME GROVE IN SOMETHING IN THE TRANSMISSION. HAD IT FIXED FOR $3,000. LATER FOUND OUT THE TRANSMISSION WAS OUT AT 10,000 MILES BEFORE WE BOUGHT IT. ALSO HAD A 2004 LINCOLN AVIATOR WITH 54,000 ON IT AND HAD TO FIX THE TRANSMISSION, SHOP SAID THERE WAS SOME GROVE ON SOME PART IN THE TRANSMISSION. VERY EXPENSIVE PROBLEMS WITH LOW MILES. *TR

HERE IS THE E-MAIL I SENT TO FORD REGARDING WHAT IS GOING ON. : MY NAME IS LEANNE FREEMAN I OWN A 2004 MERCURY MOUNTAINEER,I HAVE BEEN HAVING TRANSMISSION TROUBLE WITH THE CAR SINCE I BOUGHT IT. I AM CONCERNED THAT I AM NOT THE ONLY PERSON HAVING THIS TROUBLE I LOOKED ON THE INTERNET AND WAS ABLE TO FIND 25,000 PAGES OF PEOPLE HAVING THE SAME TROUBLE MANY OF WHICH HAVE MADE CONTACT WITH FORD. I AM CONCERNED THAT FORD KNOWS THERE IS A PROBLEM AND HAS DONE NOTHING TO FIX IT. WHY HAVE THEY NOT DONE SOME KIND OF RECALL I COULD SEE IF THIS PROBLEM HAD ONLY HAPPENED TO A HAND FULL OF PEOPLE BUT THERE IS OVER 25,000 PAGES WITH EACH PAGE HAVING OVER 50 POST PER PAGE OF OWNERS HAVING THIS SAME PROBLEM ???? I HAVE SAVED ALL THE INFO FROM ALL THE PEOPLE HAVING THIS PROBLEM IF YOU WOULD LIKE ME TO FORWARD IT TO YOU I WILL BE HAPPY TO THANK YOU FOR YOUR TIME LEANNE FREEMAN HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2002/TRANSMISSION/OD_LIGHT_CAME_ON.SHTML HTTP://WIKI.ANSWERS.COM/Q/WHY_WOULD_THE_TRANSMISSION_ON_A_MERCURY_MOUNTAINEER_KEEP_SHIFTING_HARD HTTP://WWW.FORD-PROBLEMS.COM/EXPLORER-TRANSMISSION-PROBLEMS.HTM HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1C1B35 HTTP://WWW.GOOGLE.COM/SEARCH?HL=EN&EI=JSUKS6K0ENS0TGEIG4JJBW&SA=X&OI=SPELL&RESNUM=1&CT=RESULT&CD=1&VED=0CDYQBSGA&Q=TRANSMISSION+PROBLEMS+ON+MERCURY+MOUNTAINEER&SPELL=1 HTTP://WWW.CARSURVEY.ORG/REVIEWS/MERCURY/MOUNTAINEER/R65436/COMMENTS/PAGE-2/ HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2002/TRANSMISSION/TRANSMISSION_FAILURE.SHTML HTTP://WWW.CARSURVEY.ORG/REVIEWS/MERCURY/MOUNTAINEER/R65436/COMMENTS/ HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF573. *TR

I OWN A 2004 MERCURY MOUNTAINEER. RECENTLY, I FOUND THE BACK PANEL TO THE LIFTGATE NEAR THE EMBLEM IS COMPLETELY CRACKED. THIS IS CAUSING A SAFETY CONCERN FOR ME ON THE ROAD AS IT COULD BE DANGEROUS TO MYSELF AND OTHERS WHILE DRIVING. I CONTACTED FORD AND THEY REFUSE TO RECALL THIS PRODUCT. HUNDREDS OF SIMILAR COMPLAINTS CAN BE FOUND ONLINE AND BY SERVICE MECHANICS. *TR

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS - THE LEFT HINGE ON THE LIFTGATE ON MY 2004 MERCURY MOUNTAINEER FRACTURED, CAUSING THE GLASS LIFTGATE TO SWING OUT. THE RIGHT HINGE HELD BUT SHOWS CORROSION. THIS APPEARS TO BE THE SAME ISSUE IN NHTSA CAMPAIGN 04V442000 FOR MODEL YEARS 2002 - 2003. THE LIFTGATE IS NO LONGER OPERATIONAL. I HAVE NOT YET REPLACE THE PARTS. *TR

WHILE DRIVING 40-45 MPH AND USING THE CRUISE CONTROL, CAR SUDDENLY SHUT DOWN. CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. LOSS OF POWER STEERING, POWER BRAKES, ACCELERATION. WAS ABLE TO STEER SUV TO OFF THE ROAD BUT WAS VERY DIFFICULT TO DO SO. NEARLY RAN OFF A 10 TO 12 FOOT DROP OFF INTO A DRAINAGE DITCH. THIS HAS HAPPENED SEVERAL TIMES BEFORE. CAR MAX (WHERE WE BOUGHT SUV COULD NOT DUPLICATE THE ISSUE SO THEY SENT IT TO METRO FORD IN INDEPENDENCE, MO AND ON THE FIRST TIME IT HAPPENED REPLACE THE THROTTLE POSITION SENSOR BUT THAT DID NOT FIX THE PROBLEM). THE WRENCH AND FAIL SAFE MODE CAME ON THIS LAST TIME BUT THE PERSONS REPAIRING IT INDICATED THEY FOUND NO CODES FOR IT AND WERE UNABLE TO RE-CREATE TO DIAGNOSE. FROM RESEARCH I KNOW THIS IS A PROBLEM WITH OTHER VEHICLES OF THIS TYPE (BOTH THE LOSS OF ELECTRICAL POWER AND THE NO CODE FOUND SITUATION) BUT WE CAME VERY CLOSE TO AN INJURY RELATED ACCIDENT BECAUSE OF THIS. *TR

THE GLASS IN THE LIFT REAR GATE FELL OUT INTO MY SON'S HAND. THANK GOD, HE DID NOT SUFFER ANY INJURIES. I HAD TO TAKE IT IN AND HAVE THE HINGES REPLACED. THIS REPAIR COST ME $100 BECAUSE I HAD A WARRANTY. PREVIOUS INCIDENTS SIMILAR TO MINE HAVE BEEN REPORTED. THE CAR MANUFACTURES NEED TO COME UP WITH A BETTER DESIGN. *TR

MY LIFT GATE GLASS HINGES HAVE STARTED TO FAIL, THE PIN HOLDING THE TOP AND BOTTOM PART OF THE HINGES TOGETHER HAVE COME OUT ON ONE SIDE OF BOTH HINGES CAUSING THEM TO TURN AND START LETTING THE OTHER SIDE COME OUT. EVENTUALLY WITHIN THE NEXT COUPLE OF MONTHS THE GLASS WILL FALL OUT ALL TOGETHER. BECAUSE OF THIS THE LATCH DOES NOT LINE UP RIGHT AND HAS CAUSE THE EXTERIOR TRIM MOLDING TO COMPLETELY CRACK FROM TOP TO BOTTOM. I HAVE ORDERED THE HINGES TO BE REPLACED AND I WILL HAVE TO PAY FOR THIS REPAIR MYSELF BEFORE SOMETHING BAD HAPPENS, EVEN THOUGH THERE IS A RECALL FOR THIS ON THE PREVIOUS YEARS OF MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MOUNTAINEER. WHILE IDLING AT A STOP LIGHT, THE AIR BAGS DEPLOYED WITHOUT ANY PRIOR WARNINGS. AN INSPECTOR FROM THE INSURANCE AGENCY CONCLUDED THAT THE FAILURE WAS CAUSED BY A MANUFACTURES DEFECT. THE MANUFACTURER WAS NOTIFIED, AND A REPRESENTATIVE REQUESTED THE CONTROL RESTRAINT MODULE FROM THE DEALER TO INVESTIGATE THE FAILURE. NO REPAIRS WERE MADE. SHE WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 60,000. UPDATED 11/13/09.*LJ THE FRONT AND REAR AIR BAGS DEPLOYED. UPDATED 11/16/09

PROBLEMS WITH TRANSMISSION IN MY 2004 MERCURY MOUNTAINEER. WHEN IN PARK AND SHIFTING IN REVERSE IT DELAYS AND THEN A LOUD HARD CLUNK. IT ALSO CLUNKS FROM GOING INTO SECOND GEAR. MY CAR IS OUT OF THE STANDARD 36,000 MILES/ 3 YEAR WARRANTY. I AM VERY DISAPPOINT IN FORD. THE CAR HASN'T EVEN HIT 30,000 MILES YET. *TR