1997 MERCURY MOUNTAINEER Complaints
View complaints related to 1997 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 1997 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 MERCURY MOUNTAINEER- CRANFORD, NJ
AFTER ANNOUNCEMENT OF VOLUNTARY RECALL CONSUMER INSPECTED HIS FIRESTONE WILDERNESS AT TIRES AND FOUND CRACKS AROUND THE CIRCUMFERENCE OF ALL 5 TIRES (INCLUDING THE SPARE), CONSUMER TIRES ARE NOT INCLUDED IN RECALL. NLM
Source: CONSUMER LETTER -
1997 MERCURY MOUNTAINEER- ALEXANDER CITY, AL
FIRESTONE WILDERNESS AT TIRES (P235 75 R15) EXPERIENCED TREAD SEPARATION, THERE WAS ALSO DAMAGE TO THE FENDER AND THE BACK TAIL LIGHT, CONSUMER LATER HAD TROUBLE WITH THE ALIGNMENT SO A DEALER REPLACED THE TIRES AT A DISCOUNTED PRICE, THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE DAMAGES TO THE VEHICLE, THE REPLACEMENT TIRES, AND THE SPARE TIRE THAT HAS NOT YET BEEN REPLACED. *SLC
Source: CONSUMER LETTER -
1997 MERCURY MOUNTAINEER- NORTH ATTLEBORO, MA
FIRESTONE WILDERNESS AT TIRE P235 75 R15 EXPERIENCED CRACKING BELOW TIRE TREADS. *SLC
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- HASLETT, MI
WE EXPERIENCED A BLOW OUT ON THE RIGHT FRONT TIRE AND UPON EXAMINATION DISCOVERED TREAD SEPARATION ON THE LEFT FRONT. BOTH TIRES WERE ORIGINAL. THESE TIRES ARE NOT IDENTIFIED AS PART OF THE RECALL, BUT WERE CLEARLY DEFECTIVE. I REPLACED THE TWO FRONT TIRES AT 40,977 MILES AND HAVE NOW PURCHASED 5 NEW TIRES. (DOT NUMBER: P235 TIRESIZE: P235/75R15)
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- DOWNERS GROVE, IL
BECAUSE OF A RECENT FLAT TIRE, I REALIZED THE TIRES I HAD. ALL MY TIRES HAVE THE TREAD CRACKING BOTH INSIDE AND OUT BUT THE FIRESTONE DEALERSHIP HAS SAID BECAUSE THERE ARE 50,000 MILES ON THE VEHICLE, WARRANTY IS NO LONGER VALID! AFTER 3 INSPECTIONS AT OTHER TIRE DEALERSHIPS, MY TIRES HAVE WEAR OF 7/32 TO 10/32. WOULDN'T THERE BE LESS TREAD IF THE TIRES WERE THE ORIGINAL ON THE CAR? (DOT NUMBER: VN TIRESIZE: P235/75R15)
Source: NHTSA WEB SITE -
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1997 MERCURY MOUNTAINEER- BAKERSFIELD, CA
REAR FIRESTONE WILDERNESS AT TIRE HAD AN AREA OF UNEVEN TREAD WEAR, CONSUMER REPLACED ALL FOUR TIRE AS A SAFETY PRECAUTION, CONSUMER FELT THEIR TIRES SHOULD BE INCLUDED AND REQUEST REIMBURSEMENT. NLM
Source: CONSUMER LETTER -
1997 MERCURY MOUNTAINEER- HOLMES BEACH, FL
1997, MERCURY, MOUNTINEER. CONSUMER DOES NOT KNOW IF THE FIRESTONE WILDERNESS (P235 75 R15) TIRES ARE THE ORIGINAL ONES. LEFT REAR TIRE HAD A BUBBLE, ABOUT THE SIZE OF A FIST, FORMING ON THE TIRE. TOKK TO FIRESTONE, AND THEY REPLACED TIRE.*AK DOT # W2HL1PY476. *SLC
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- MABELVALE, AR
FIRESTONE WILDERNESS AT TIRES P235 75 R15 EXPERIENCED CRACKING AT THE TREADLINE, CONSUMER WANTS REIMBURSEMENT. *SLC
Source: CONSUMER LETTER -
1997 MERCURY MOUNTAINEER- MARBURY, AL
THE WILDERNESS AT TIRES WERE INCLUDED IN RECALL 00T-005, CONSUMER HAD PROBLEMS OBTAINING REPLACEMENT TIRES AT FIRESTONE AND WENT TO A COMPETITOR TO GET TIRES REPLACED, CONSUMER REQUEST REIMBURSEMENT. NLM
Source: RESULT OF A RECALL INVESTIGATION -
1997 MERCURY MOUNTAINEER- MT. CARMEL, PA
TIRES ARE SHOWING SIGNS OF SEPARATION, MORE SO IN THE BACK, FIRESTONE WILL NOT REPLACE THEM. (DOT NUMBER: W2HL TIRESIZE: P235/75R15)
Source: NHTSA WEB SITE