2002 MERCURY MOUNTAINEER Complaints
View complaints related to 2002 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2002 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 MERCURY MOUNTAINEER- JOLIET, IL
TRANSMISSION SLIPPAGE, NUMEROUS CODES. COMMON WITH THE 2002 MERCURY MOUNTAINEER. COST OF REPLACEMENT OR REBUILT MORE THAT $2,000.00. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- SANDY HOOK, CT
2002 MERCURY MOUNTAINEER TRANSMISSION FAILURE! COMMON PROBLEM AND SHOULD BE A FACTORY RECALL. THOUSANDS TO REPAIR!!!!! *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- FAR ROCKAWAY, NY
I HAD A FLAT TIRE AT THE LEFT REAR OF THE VEHICLE, WHEN CHANGING THE TIRE I NOTICED THE SPRING WAS BROKEN IN SEVERAL PIECES. I HAVE TO SEE OF THE DEALER WILL REPLACE IT UNDER WARRANTY MY VEHICLE HAS 90,000 MILES. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- ARAGON, GA
I OWN A 2002 MERCURY MOUNTAINEER. THE TAILGATE DEVELOPED A CRACK BETWEEN THE EMBLEM AND THE REAR GLASS LIFT. SINCE THIS CRACK HAS DEVELOPED, THE DOOR AJAR LIGHT HAS STAYED ON CONSISTENTLY, CAUSING THE INTERIOR LIGHT TO STAY ON, DRAINING THE BATTERY, WHICH HAD TO BE REPLACED. I HAVE NOTICED THE SAME CRACK IN ALMOST EVERY FORD EXPLORER THAT I SEE. I HAVE NOT YET ATTEMPTED A REPAIR BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY OUT OF POCKET FOR AN OBVIOUS MANUFACTURING DEFECT. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- LAURELVILLE, OH
I HAVE AN 2002 MERCURY MOUNTAINEER HAD THE TRANSMISSION REBUILT 6 MONTHS AGO BEEN BACK TO THE TRANSMISSION SHOP 7 TIMES ...THREE TIMES FOR A SYNLAN PACK??OR SO THAT'S WHAT HE (THE MECHANIC) HAS TOLD ME . *TR
Source: NHTSA WEB SITE -
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2002 MERCURY MOUNTAINEER- MERIDEN, CT
UPPER REAR LIFT GATE BELOW THE REAR GLASS WINDOW WAS FOUND WITH SEVERAL CRACKS ON A COLD WINTER MORNING. NO RECENT IMPACTS OTHER THAN NORMAL REAR HATCH CLOSINGS. HAVE NOTICED MANY OTHER SIMILAR MAKE/MODELS OF FORD/MERCURY WITH THE SAME DAMAGE IN EXACT SAME LOCATION. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- EAST WAREHAM, MA
MY 2002 MERCURY MOUNTAINEER V8 AWD HAD EXPERIENCED THE SAME ONGOING PROBLEM. BROUGHT INTO FORD CERTIFIED DEALERSHIP WITH COMPLAINTS OF CLICKING AND GRINDING IN THE FRONT END. WARRANTY COMPANY PAID OVER $1500 TO HAVE REPAIRED. REPAIRS INVOLVED THE DRIVE SHAFT. I JUST RECENTLY PAIN OVER $400 TO HAVE SIMILAR WORK DONE AFTER VEHICLE WAS EXPERIENCING SAME CLICKING AND GRINDING. SOMETHING TO DO WITH BALL BEARINGS AND FRONT HUB ASSEMBLY. CAR WAS STILL MAKING SAME NOISES UNTIL FRONT END APPARENTLY DISENGAGED TEMPORARILY. DIDN'T REALIZED CAR WAS IN REAR WHEEL DRIVE ONLY UNTIL BACK TIRES WERE SPINNING IN THE SNOW. AS OF 3 DAYS AGO THE CAR IS UNDRIVEABLE DUE TO SEVER GRINDING, BINDING, AND CLICKING. STILL OWE OVER $10,000 ON THE VEHICLE AND DOESN'T SEEM FAIR TO HAVE TO KEEP REPAIRING THE SAME ON GOING PROBLEM. THIS PART OF THE VEHICLE HAS NEVER FUNCTIONED PROPERLY. EVEN AFTER FORD REPAIRED, STILL HAD SOME DEGREE OF BINDING AND CLICKING WHICH GOT PROGRESSIVELY WORSE OVER TIME. ANY HELP WOULD BE GREATLY APPRECIATED. 1ST REPAIR WAS DON'T ON 5-11-07. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- LEXINGTON, NC
I HAVE A 2002 MERCURY MOUNTAINEER, SAME AS THE EXPLORER. MY OD LIGHT STARTED FLASHING AND I HAD FORD SERVICE CENTER RUN THE CODE, CODE 755 SOLENOID B, I HAD THE FORD SERVICE CENTER REPLACE IT TO THE TUNE OF $698 ON MARCH 5. I GOT THE TRUCK BACK MARCH 5, 2009 AT 12PM. MARCH 6, 2009 8 AM, SAME ISSUE. I TOOK IT BACK TO THE SERVICE CENTER AND I'M TOLD I NEED A NEW TRANSMISSION. MARCH 9, 2009 I TOOK THE TRUCK TO 2 SEPARATE SHOPS, ONE OF THEM BEING A VETERAN TRANSMISSION REPAIR SHOP. SAME SOLENOID CODE 755 SOLENOID B. I TOOK IT BACK TO THE SERVICE CENTER AND AM TOLD THAT THEY WILL REPLACE AND I STILL NEED A NEW TRANSMISSION. THE TRANSMISSION REPAIR SHOP TOLD ME THAT FORD KNOWS OF THE PROBLEM AND IT IS NOT THE TRANSMISSION, THE WIRING HARNESS IS BAD WHICH CAUSES THE SOLENOID TO SHOW AS BAD AND SHOW THE CODE. SHE SAID SHE HAS HAD DEALINGS WITH THE SAME SERVICE CENTER AND EVERYTIME THEY TELL CUSTOMERS THEY NEED A NEW TRANSMISSION. THERE ARE THOUSANDS OF COMPLAINTS ONLINE FOR THE SAME EXACT ISSUE. *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- ALBUQUERQUE, NM
REAR PANEL UNDER WINDOW HAS RECENTLY CRACKED, THERE ARE NOW 2 VERTICAL CRACKS RUNNING DOWN THE BACK OF THE VEHICLE. ALSO, HITCH TO REAR DOOR DOESN'T STAY UP. THIS VEHICLE HAS ALSO HAD A NEW ENGINE PUT IT AND INJECTORS HAVE POPPED OUT ON MORE THAN ONE OCCASION. THIS IS THE MOST EXPENSIVE VEHICLE I HAVE EVER PURCHASED AND IT HAS GIVEN ME MORE PROBLEMS THAN I COULD EVER EXPECT IN A VEHICLE. FORD NEEDS TO COMPENSATE FOR THIS VEHICLE. WE HAVE OWNED SEVERAL FORD'S AND HAVE NEVER SEEN ANYTHING LIKE THIS. IT IS A TRUE LEMON>>>> *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- MARIETTA, GA
TRANSMISSION HAS BEEN REPAIRED 3 TIMES. THE LAST WAS JAN 2009 WHEN IT WAS COMPLETELY REBUILT. *TR
Source: NHTSA WEB SITE