2003 MERCURY MOUNTAINEER Complaints

DT: AIRBAG LIGHT ILLUMINATED FOR 16 MONTHS. VEHICLE HAS BEEN TAKEN TO DEALER SEVERAL TIMES FOR THIS PROBLEM, BUT DEALER WAS UNABLE TO REMEDY THIS SITUATION. DEALER COULD NOT DETERMINE WHY THIS HAPPENED. *AK

THE ROTORS WERE PITTED AND RUSTED ON THE CONSUMERS 2003 MERCURY MOUNTAINEER. *JB THE BRAKES WOULD TAKE TOO LONG TO WORK. THE FRONT PADS AND REAR PADS WERE WORN, REPLACED AND RESURFACED. *SC *JB

DT CONTACT STATES SHE WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND THE SERVICE MECHANIC SAID THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE CATALYTIC CONVERTER WAS REPLACED LAST YEAR. *NM

MY 2003 MERCURY MOUNTAINEER WOULD STUTTER AND HAVE A JERKING MOTION LIKE IT WAS GOING TO STALL AND IT WOULD DO THIS AT ANY GIVEN TIME. ON THE 13TH OF JANUARY I WAS TAKING MY YOUNGEST DAUGHTER TO SCHOOL AND MY CAR STARTED TO STUTTER AND THEN IT JUST STALLED ON ME I HAD A DIFFICULT TIME STARTING THE CAR. I THEN TOOK HER TO SCHOOL AND I SHUT THE CAR OFF TO WALK HER TO HER CLASSROOM AND THEN GOT BACK INTO MY CAR AND WHEN I PUT THE KEY INTO THE IGNITION AND TURNED THE KEY THERE WAS NO POWER MY CAR WAS DEAD I HAD TO CALL THE ROAD SIDE ASSISTANCE NUMBER AND HAD TO WAIT AN HOUR FOR A TOW TRUCK. I WAS TOLD BY THE DEALERSHIP THAT IT WAS THE INSTRUMENT CLUSTER HEAD AND IT WAS FIXED AND I WAS NOT GIVEN A RENTAL CAR AND I ONLY HAD THIS CAR 11 MONTHS. WELL TWO WEEKS LATER AS I WAS GETTING READY TO MAKE A LEFT TURN ON A VERY BUSY INTERSECTION MY MOUNTAINEER STALLED ON ME ONCE AGAIN AND ALL I COULD DO WAS PRAY THAT IT WOULD START IT TOOK THREE TRIES TO GET IT STARTED AND I DROVE IT DOWN THE BLOCK TO THE DEALERSHIP ONCE AGAIN AND MADE THEM TAKE THE CAR. WELL THEY HAD MY CAR FOR ANOTHER FOUR DAYS AND I WAS TOLD ONCE AGAIN IT WAS THE INSTRUMENT CLUSTER HEAD. THEN IN FEBRUARY OF 2005 THE FORD DEALERSHIP WANTED TO DO A RUN DOWN OF MY CAR TO MAKE SURE IT WAS FIXED BUT LOW AND BEHOLD I HAVE TO TAKE MY CAR BACK ON APRIL 5, 2005 FOR THE SAME STUTTERING AND STALLING PROBLEM. I FEEL THAT THIS CAR IS A LEMON AND UNSAFE FOR MY FAMILY.*AK

THE DRIVER'S SEAT MOVED BY ITSELF TOWARDS THE STEERING WHEEL. CONSUMER ENCOUNTERED THIS UPON ENTERING THE VEHICLE, AND AFTER IT HAS BEEN PARKED. ONCE DRIVING THE VEHICLE THE SEAT MOVED BACK TO THE POSITION IT WAS IN ON ITS OWN. THE SEAT WILL NOT STAY IN THE POSITION, EVEN WHEN SET MANUALLY. THE SEAT MOVED WHILE THE CONSUMER WAS DRIVING, PRESSING THE CONSUMER INTO THE STEERING AND HIS KNEES INTO THE DASHBOARD. *AK

VEHICLE EXPERIENCED SUDDEN ACCELERATION PERIODICALLY WHEN COMING TO A STOP. TAKEN TO DEALER FOR A CHECK UP FOR THE THIRD TIME, BUT THE PROBLEM RECURRED. *AK

'RECALL CAMPAIGN' MERCURY MOUNTAINEER 2003 FOR LIFTGATE HINGES, PARTS NOT AVAILABLE. *BF THE CONSUMER HAS BEEN UNABLE TO GET THE RECALL REPAIR DONE, BECAUSE THE PARTS WERE UNAVAILABLE. *JB

THE CONSUMER HAS BEEN UNABLE TO GET THE PART FOR THE LIFTGATE . NHTSA LIFTGATE BRACKET RECALL 04V442000. *JB LIFTGATE REPAIRED ON 2/3/05. *TT

UNINTENDED ACCELERATION OF VEHICLE WITHOUT WARNING. ALSO HAD UNINTENDED SHUT DOWNS OF VEHICLE DURING PREVIOUS WEEK. VEHICLE WAS TAKEN TO DEALER FOR REPAIRS. DEALER STILL HAS VEHICLE. I ALMOST RAN OVER 2 PEDESTRIANS CROSSING THE STREET AT A NURSERY SCHOOL. I WAS ABLE TO CONTROL THE PROBLEM WITH THE VEHICLE'S BRAKES. *JB

CONSUMER STATES THERE IS A CRACK IN THE PLASTIC MOLDING AROUND THE REAR LIFTGATE GLASS. CONSUMER IS CONCERNED THAT THE CRACK MAY CAUSE THE GLASS TO FALL OUT. THE DEALER WAS NOTIFIED.*AK