1997 MERCURY MOUNTAINEER Complaints

View complaints related to 1997 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 1997 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 MERCURY MOUNTAINEER
    - SHENANDOAH, VA

    ALL FOUR TIRES EXHIBIT CRACKS AROUND PERIMETER OF TIRES AT THE BASE OF THE TREAD. TIRES ARE NOT VD OR SUBJECT TO RECALL. THREE ARE US MADE, LAST IS MADE IN CANADA. THE CANADIAN TIRE HAS THE LEAST AMOUNT OF CRACKS. PICTURES CAN BE FORWARDED. I HAVE NOT CONTACTED A FIRESTONE DEALER. *AK( DOT NUMBER: TIRE SIZE: 235R75 )

    Source: NHTSA WEB SITE
  • 1997 MERCURY MOUNTAINEER
    - CRARYVILLE, NY

    CONSUMER WAS EXPERIENCING SEVERE VIBRATION WHEN DEALER CHECKED THE TIRE HE FOUND THET THE FRIESTONE WILDERNESS TIRES (P235/75R15) WERE RIPPING APART, CONSUMER IMMEDIATELY REPLACED ALL FOUR TIRES PRIOR TO RECALL NOTICE 00T-005 AND REQUEST REIMBURSEMENT. NLM

    Source: RESULT OF A RECALL INVESTIGATION
  • 1997 MERCURY MOUNTAINEER
    - GLENDALE, CA

    PE00-020; CONSUMER HAD INSPECTED THE TIRES AND FOUND OUT THAT ALL FOUR SETS OF TIRES WERE CRACKING ABOUT 1 INCH OUTSIDE OF TIRE NEAR THE TREAD. MERCURY, MOUNTAINEER, 1997; FIRESTONE, WILDERNESS AT, P235/75R15, DOT VNHL. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY MOUNTAINEER
    - SCOTTSDALE, AZ

    TIRE TREAD ON FIRESTONE WILDERNESS/AT, P23575R15 HAS SEPARATED. CONSUMER HAS NOTICED A BULGE IN THE SIDEWALL OF THE TIRES. FIRESTONE HAS BEEN CONTACTED.*AK CUSTOMER HAS REQUESTED FIRESTONE TO REIMBURSE COST OF REPLACING FIVE TIRES. DOT # W2HL1PY306. *YH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY MOUNTAINEER
    - SMITHTOWN, NY

    PLEASE BE ADVISED, I AM A POLICE OFFICER OPERATING THIS LEASED VEHICLE AND I FEEL THIS IS A VERY DANGEROUS CONDITION. ON SEVERAL OCCASIONS, I'VE INDICATED AT LEAST SIX TIMES TO ME IN THE PAST MONTH, THIS VEHICLE WILL BEGIN TO EXCCERATE ANY TIME YOU DEEPLY DEPRESS THE BRAKE PEDAL. THIS GENERALLY HAPPENS AT A COMPLETE STOP WHEN YOU MAY INADVERTENTLY JUST HOLD DOWN THE BRAKE PEDAL. IT ALSO WOULD BECOME EXTREMELY DANGEROUS IF YOU WERE FORCED TO SLAM ON THE BRAKES, AS YOU WOULD GENERALLY PANIC AND TRY TO DEPRESS THE PEDAL ALL THE WAY TO THE FLOOR. THE BRAKE PEDAL IS NOT OVERLY CLOSE TO THE EXCELERATOR PEDAL, BUT APPARENTLY THE NORMAL FOOT MOVEMENT FROM ONE PEDAL TO ANOTHER IS NOT FAR ENOUGH TO AVOID DEPRESSING BOTH. I CAN'T EXPRESS HOW SERIOUS THIS SITUATION CAN BE, IT HAS CAUSED SUDDEN BURSTS OF EXCELERATION FROM COMPLETE STOPS, AND CAN ONLY IMAGINE WHAT IT WOULD DO AT HIGHER SPEED PANIC STOPS. I WOULDN'T DOUBT THAT THIS HAS ALREADY BEEN THE SUBJECT OR CAUSE OF MANY MINOR AS WELL AS HIGH SPEED ACCIDENTS, AS THE DRIVER WOULD ACTUALLY BE ACCELERATING AT THE SAME TIME HE OR SHE IS TRYING TO BRAKE.

    Source: NHTSA WEB SITE
  • 1997 MERCURY MOUNTAINEER
    - SAN PABLO, CA

    THE TIRES ARE BREAKING AT THE MARRAGE LINE WENT INTO A FIRESTONE DEALERSHIP, THE MANAGER AHMAD MADJLESSI SAID THAT THE CRAKING WAS DUE TO OZONE OR SUN EXPOSURE AND THAT HE IS UN ABLE TO HELP, I HAVE ALL OF THIS IN WRITING FROM HIM. *AK( DOT NUMBER: VM TIRE SIZE: P235/70R15 )

    Source: NHTSA WEB SITE
  • 1997 MERCURY MOUNTAINEER
    - MORRISON, CO

    THESE TIRES ARE IN GOOD SHAPE HOWEVER WILL NOT HOLD AIR PRESSURE I HAVE BEEN FILLING THEM EVERY NIGHT AND BY THE NEXT MORNING THEY WILL ALL HAVE LOST 2-4 LBS OF PRESSURE. HOW CAN FIRESTONE SAY THAT ONLY THE ONES MANUFACTURED IN DECATUR ILL ARE DEFECTIVE? I HAVE CONTACTED FORD AND FIRESTONE AS WELL AND BEEN TOLD THESE TIRES DO NOT HAVE A PROBLEM. I DISAGREE. *AK( DOT NUMBER: WD TIRE SIZE: P235R15 )

    Source: NHTSA WEB SITE
  • 1997 MERCURY MOUNTAINEER
    - BROOKLYN, NY

    FIRESTONE WILDERNESS AT TIRE P235/75R15 EXPERIENCED TREAD SEPARATION, PRIOR TO FAILURE CONSUEMR HEARD A BUMPING NOISE AND SLOWED DOWN, WHEN INSPECTING TIRE THE BELTS WERE STICKING OUT, CONSUMER REPLACED ALL 5 TIRES. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY MOUNTAINEER
    - NEW BURN, NC

    PEOO O20; CONSUMER WAS TRAVELING ABOUT 55MPH ON HIGHWAY AND HEARD A NOISE. RIGHT PASSENGER'S TIRE TREAD SEPARATED. HE WAS ABLE TO BRING VEHICLE TO A COMPLETE STOP. FIRESTONE #ATX, P23575R15. THERE WERE NO INJURIES. CONSUMER CONTACTED FIRESTONE, AND THEY REPLACED TIRES WITH THE OTHER DEFECTIVE TIRES FROM #VD PLANT. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 MERCURY MOUNTAINEER
    - ALEXANDRIA, AL

    PE 00 020/TIRE TREAD SEPARATION: RIGHT REAR TIRE WAS NOTICED WITH STEEL BELT COMING THROUGH THE TIRE, MOUNTED ON A 1997, MERCURY, MOUNTAINEER, ORIGINAL EQUIPMENT, P235/75R15, DOT# W1HL1EYO27. FIRESTONE NOTIFIED, AND INFORMED CONSUMER THAT TIRE WAS NOT COVERED UNDER RECALL. ALSO, TIRE AVAILABLE FOR ANALYSIS. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE