1997 MERCURY MOUNTAINEER Complaints
View complaints related to 1997 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 1997 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 MERCURY MOUNTAINEER- GLOUCESTER, MA
WENT TO FIRESTONE TO HAVE TIRES CHECKED NOT RECALLED BUT NTIRE SHOWN SIGNS OF "DRY ROT" SAID WOULD REPLACE BUT HAD TO USE SAME BRAND. THE TRUCK IS DRIVEN EVERYDAY. THERE SHOULDN"T BE DRY ROTT IT IS SHOWN ON THREE TIRES RIGHT NEAR THE TREADS WHAT IS MY COURSE OF ACTION? *AK( DOT NUMBER: )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- CORONA, CA
PE00 020; CONSUMER WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND TREAD STARTED TO SEPARTE FROM THE RIM. TIRE IS FIRESTONE WILDERNESS#AT , 23575R15, #WZHLIPY257. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- BATAVIA, IL
PE00-020, TIRE SIZE P23575R15, DOT W2HL1PY, ORIGNIAL EQUIPMENT WITH MERCURY MOUNTAINEER 1997 WITH 39600 MILES. ALL 4 TIRES KEPT VIBRATING EVEN AFTER THEY HAVE BEEN BALANCED. TIRES WERE CHECKED AGAIN AUG 21,2000 AT FORD. BUT DEALER CLAIMED TIRE CHECKED OKAY.HOWEVER, TIRES WERE STILL VIBRATING.THERE WAS NO SOLUTION UNLESS CONSUMER REPLACED TIRES AT THIS POINT.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- OWOSSO, MI
PE20020; ORIGINAL EQUIPMENT ON A MERCURY MOUNTINEER. LEFT FRONT TIRE TREAD WAS BEGINNING TO SEPARATE. *AK FIRESTONE WILDERNESS AT P235/75/R15 *MW
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- WILLARDS, MD
MY TIRES ARE CAUSING THE TRUCK TO GO THUMP THUMP THUMP ALL THE TIME. THEY HAVE CRACKS AROUND THE TREAD AREA. THE ONE TIRE (I WAS TOLD BY EXPERT TIRE HAS THE STEEL BELT SHOWING. THE TIRES HAD BEEN ROTATED 2 MONTHS EARLIER AND THAT TIRE HAD BEEN PUT IN THE BACK WHERE I COULDN'T SEE IT. BY SHERWOOD. BOTH PLACES SAY THAT THE THUMPING NOICE IS DUE TO FRONT WHEEL AILGMENT NEEDED. PLUS THAT IS THE REASON WHY THEY SAY THE ONE TIRE IS BAD. I FEEL THAT BOTH THESE PROBLEMS ARE BAD ONES AND I NEED TO TELL YOU ALL. THANKS PAMELA S PWHEN I BRAKE (NOT EVERYTIME, BUT A LOT) IT SEEMS THAT THEY DO NOT CATCH. I PUT ON THE BRAKES AND I CAN FELL IT DRAGING. IT CAUSES THE TRUCK TO PULL BUT NOT ENOUGHT TO CAUSE ME TO LOSE CONTROL. IT DOES HOWEVER CAUSES THE TRUCK TO GO FARTHER OUT IN THE STREET AFTER THE STOP LIGHT OR SIGN.THIS HAS HAPPENED ABOUT 10 TO 15 TIMES.( DOT NUMBER: W2HL TIRE SIZE: 235-75R15 )
Source: NHTSA WEB SITE -
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1997 MERCURY MOUNTAINEER- RIVERVIEW, MI
TIRE FAILED AT 60 MPH. SIDEWALL BLEW OUT. I SAVED TIRE.( DOT NUMBER: W2HL TIRE SIZE: P235SR15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- LA QUINTA, CA
WHILE DRIVING CONSUMERS HEARD A LOUD NOISE AND THE VEHICLE BEGAN TO RIDE ROUGH, UPON INSPECTION CONSUMERS NOTICED THAT THE TREAD PEELED OFF THE TIRE.
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- ANTHONY, NM
VIBRATION, STOPPED AND SAW ~3 INCH TREAD SEPARATION ON SIDEWALL NEAR RUNNING SURFACE( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- INVERNESS, FL
PE00D20.; ORIGINAL EQUIPMENT ON A MERCURY MOUNTINEER, 1997 23575R15. FIRESTONE SAID ALL 4 TIRES HAVE CRACKS WERE TREADLINE MEETS SIDEWALLS, CONSUMER WAS VERY CONCERNED THAT THE TREAD MAY SEPARATE. *AK THE CUSTOMER INDICATES THAT THESE TIRES COULD BLOW UP ANYTIME. SOME FIRSTONE DEALERS HAVE ALSO SAID THE TIRES ARE DEFECTIVE. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- LITTLEROCK, CA
I WAS ON THE FREEWAY WITH MY SON IT WAS HOT WHEN WE GOT OFF IT SOUNDED LIKE I HAD A FLAT TIRE WHEN WE LOOKED THE HALF TREAD AROUND AND HALF WIDTH WAS RAISED WAY UP SO WE TOOK SIDE ROADS HOME. THE DEALERSHIP TOLD ME IT'S FIRESTONES PROBLEM ..FIRESTONE TOLD ME TO PAY $58.75 FOR A NEW ONE SO I DID ...NO ONE EVER CHECKED THE REST OF MY TIRES UNTIL I MADE THEM AFTER THE RECALL STARTED ONE TIRE HAD 46LBS. IN IT THE OTHERS WERE WAY OFF TOO. I AM NOW STUCK WITH A FIRESTONE TIRE THATS NOT ON THE RECALL FOR MY SPARE AND I HAVE PURCHASED 4 GOODYEAR TIRES TO GO ON MY CAR. I HAVE SENT AWAY FOR THE $400. I SUPOSELY GET FOR THE GOODYEAR AND I ALSO ASKED FOR MY $58.75 FOR THE TIRE THAT ALMOST KILLED US... NEVER BEFORE THE RECALL DID THE DEALERSHIP OR FIRESTONE HAVE ANY CONCERNS ABOUT THE TIRES OR THE WELL BEING OF THE DRIVERS AS FAR AS AIR PRESSURE OR A CHANCE OF FAULTY TIRES.........I STILL LOOSE $ ON THE TIRES BUT THANK GOODNESS I DID NOT DIE W/ MY BABY ON THAT DAY......( DOT NUMBER: TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE