2002 MERCURY MOUNTAINEER Complaints
View complaints related to 2002 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2002 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 MERCURY MOUNTAINEER- BROOKLYN, NY
I WAS DRIVING ON THE HIGHWAY & STOPPED AT ONE OF THE SERVICE STATIONS ALONG THE HIGHWAY. WHEN I RETURNED TO THE VEHICLE I PUT MY CHILDREN IN THE CAR, TURNED IT ON, PUT THE CAR IN DRIVE HIT THE GAS & THE VEHICLE DID NOT MOVE. I TRIED PUTTING IT IN REVERSE & NOTHING HAPPENED. THE CAR WOULD REV UP BUT WOULD NOT MOVE. IT FELT LIKE I HAD THE CAR ON NEUTRAL. TRIED SEVERAL TIMES & NOTHING HAPPENED. I THEN TRIED TO PUT THE CAR ON D3 & THAT IS WHEN IT MOVED SLIGHTLY. PARK & DRIVE DO NOT WORK!! VERY DANGEROUS HAD THIS HAPPENED WHILE I WAS STILL DRIVING ON THE HIGHWAY, WHICH IS WHAT WOULD HAVE PROBABLY HAPPENED. I WAS ONLY OUT OF MY CAR FOR 10 MINUTES.
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- AURORA, MO
STARTED VEHICLE TO GO TO WORK LIKE EVERY DAY TRIED TO SHIFT INTO R SHIFTER BROKE OF IN MY HAND. NEEDS TO BE RECALLED. I AM GLAD IT HAPPENED IN DRIVE WAY. I LIVE ON HIGHWAY AND IT COULD HAVE BROKE AFTER I WAS IN HIGHWAY SHIFTING INTO D.
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- JERSEY CITY, NJ
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER EQUIPPED WITH BF GOODRICH TIRES 105S RUGGED TRAIL T/A TIRES, SIZE: P245/65R17. THE CONTACT NOTICED EXCESSIVE CRACKING AROUND THE TREAD FOR ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE NOT ORIGINAL EQUIPMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE FAILURE MILEAGE WAS 10,000 AND THE VEHICLE FAILURE MILEAGE WAS 90,000.
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- PLEASANTON, CA
DRIVING AT NORMAL SPEED OF APPROXIMATELY 40 MPH ON A CITY STREET, THE SPARK PLUG AND COIL SHOT OUT FROM THE #2 CYLINDER. A LARGE PERCUSSION BANGING SOUND EMITTED FROM UNDER THE HOOD WHICH WAS THE DETECTABLE EVIDENCE SOMETHING HAD JUST GONE DESPERATELY WRONG WITH THE ENGINE.
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- BROOKLYN PARK, MN
WHILE DRIVING TO WORK ONE MORNING ALL I HERE WAS DING DING DING OD/OFF STARTED FLASHING . SEC LATER CHECK TRANSMISSION LIGHT CAME ON NOW WHEN I DRIVE PUTTING FOOT ON THE PADDLE TO GO IT WILL IDLE UP I RELEASE AND IT WILL SHIFT N GO. AAMCO SAYING THAT I NEED A REBUILT TRANNY THAT'S BS WITH ALL WHAT I HAVE BEEN READING IT'S JUST A RIP OFF I DON'T HAVE $3500 TO GET THIS FIX. NOW SEEING NOT ONCE NOT TWICE SO MANY COMPLAINTS I READ THAT PEOPLE PAID FOR 2 OR MORE TRANNY FOR THE VEHICLE'S AND NOTHING IS BEEN DONE ABOUT IT. AND THE FORD DEALS KNOWS ABOUT IT..... DO A HUMAN BEING HAS TO LOSE THEIR LIFE BEFORE FORD DEALER'S CAN OWN UP TO THERE RESPONSIBILITY? IF THEY WAS IN OUR SHOES THEY WOULD WANT THE SAME THING VICE VERSE THEY SAY U REAP WHAT YOU SOW. PLEASE PLEASE PLEASE HELP UP JUST FIX OUR TRANSMISSION THAT'S ALL.. ANOTHER THING ABS LIGHT STAYS ON CHECK ENGINE LIGHT STAYS ON THE SEAT BELT LIGHT STAYS ON ALL MY WINDOWS DOESN'T LET DOWN NOW WTF? *TR
Source: NHTSA WEB SITE -
-
2002 MERCURY MOUNTAINEER- CORINTH, MS
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- ORLANDO, FL
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO SHIFT INTO GEAR WHEN THE VEHICLE WAS OFF. THE CONTACT STATED THAT THE KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY MOUNTAINEER- NEW ROXFORD, PA
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE SEAT BELT BECAME TOO TIGHT TO BREATHE AND WOULD NOT LOOSEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 MERCURY MOUNTAINEER- FARGO, ND
WHILE DRIVING THE "OD" LIGHT STARTED FLASHING AND THE VEHICLE WOULD NOT SHIFT FROM 2ND TO THIRD GEAR. IT WOULD JUST REV UP. IF YOU LET OFF THE GAS IT WOULD USUALLY SHIFT INTO 3RD GEAR. I WAS GOING TO TRY TO CHECK THE FLUID BUT COULDN'T FIND THE DIPSTICK. I CHECKED THE MANUAL AND FOUND OUT THERE IS NONE. WHEN I CHECKED ONLINE FOR HELP I FOUND ALL THE OTHER COMPLAINTS THAT WERE EXACTLY LIKE MINE. IT IS VERY DISAPPOINTING THAT FORD WILL NOT ISSUE A RECALL ON THIS OBVIOUSLY POORLY DESIGNED TRANSMISSION. THIS IS A VERY EXPENSIVE PART FOR AN OWNER TO REPLACE AND IS A SAFETY ISSUE AS YOU COULD LOSE THE ABILITY TO ACCELERATE AT A CRITICAL MOMENT. WITH AS MANY COMPLAINTS AS I AM SEEING ONLINE THERE SHOULD DEFINITELY BE A RECALL. I HOPE IT DOESN'T TAKE SOMEBODY GETTING HURT OR KILLED FOR ACTION TO BE TAKEN. *JS
Source: NHTSA WEB SITE -
2002 MERCURY MOUNTAINEER- MORENO VALLEY, CA
THE CAR WOULD HAVE A WARNING DISPLAY THAT A DOOR WAS AJAR AND WE WOULD CHECK ALL THE DOORS AND RE-CLOSE THEM ALL AND THE WARNING WOULD STILL APPEAR. THEN WE WOULD CHECK THE LIFT GATE WINDOW ON THE BACK AND RE-CLOSE IT AND THE DISPLAY WOULD GO AWAY, BUT THE LIFT GATE WAS CLOSED THE WHOLE TIME BEFORE. IT CONSTANTLY DOES THIS AND NOW THE LIFT GATE HAS A CRACK IN IT. *TR
Source: NHTSA WEB SITE