1997 MERCURY MOUNTAINEER Complaints
View complaints related to 1997 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 300 complaints submitted for the 1997 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1997 MERCURY MOUNTAINEER- WEST GREENWICH, RI
PE00020 ;TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65/70 MPH, TREAD PEELED OFF REAR PASSENGER'S SIDE TIRE. VEHICLE WENT ALL OVER THE HIGHWAY BEFORE DRIVER WAS ABLE TO GAIN CONTROL. TIRE SIZE P235/75R15, DOT # URBX074593, ORIGINAL TIRE EQUIPMENT ON A 1997, MERCURY MOUNTAINEER. DAMAGES TO THE VEHICLE WAS REPAIRED BY THE DEALERSHIP. ALSO, REPLACED TWO TIRES AT NO CHARGE TO OWNER. *AK THE REAR LEFT TIRE ALSO BEGAN TO PEEL AND THESE TIRES ARE UNSAFE AND SHOULD BE RECALLED, ACCORDING TO THE CUSTOMER. *YH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1997 MERCURY MOUNTAINEER- LONG BEACH, MS
I HAVE ALREADY SUBMITTED A VOQ MY ODI # IS 726973. I DID NOT HAVE THE DOT # IN MY ORIGINAL REPORT TO YOU. IT IS W2HL. IT IS NOT PART OF FIRESTONE'S VOLUNTARY RECALL. I BELIEVE AS YOU INVESTIGATE FURTHER, YOUR AGENCY AND CONGRESSIONAL HEARINGS WILL EXPAND THIS RECALL. I HAVE KEPT THIS TIRE, AND IF ANYONE WANTS TO INSPECT IT THEY ARE WELCOME.( DOT NUMBER: W2HL TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- SMITHVILLE, MO
MANUFACTURERS DEFECT, TREAD DID NOT SEPARATE( DOT NUMBER: VNHL1PY227 TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- TUCSON, AZ
FEBRUARY 1998 WHILE DRIVING ON A DIVIDED HIGHWAY BETWEEN PHOENIX AND TUCSON AT ABOUT 65MPH, THE LEFT REAR TIRE BLEW OUT BY THROWING THE ENTIRE TREAD BELT OFF AND CAUSING THE CAR TO END UP CROSSING THE LEFT LANE AND GOING DOWN INTO THE MEDIAN. THE TIRE WAS TAKEN BACK TO FIRESTONE IN TUCSON IN FEB 98 AND THEY SAID TOO BAD, ITS ROAD HAZZARD, YOU HIT SOMETHING ON THE HIGHWAY AND JUST WEREN'T SMART ENOUGH TO KNOW IT. MERCURY AT LEAST REPLACED THE RIM. WE WERE SO DISGUSTED WITH FIRESTONE THAT WE BOUGHT TWO NEW TIRES FOR THE FRONT FROM A DIFFERENT DEALER. THANK GOD IT WAS THE REAR TIRE THAT BLEW OUT.( DOT NUMBER: VDHL1PY127 TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- SANTA FE, NM
BOTH INTERIOR BACK DOOR LOCKS WILL NOT ALLOW ESCAPE FROM THE INTERIOR. I KNOW OF OTHER EXPLORER/MOUNTAINEERS WITH THE EXACT SAME PROBLEM
Source: NHTSA WEB SITE -
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1997 MERCURY MOUNTAINEER- BOLTON, CT
I HAVE 5 TIRES ON MY MOUNTAINEER THAT ARE NOT PART OF THE RECALL AND ARE CRACKING SEVERLY BETWEEN THE TREAD AND THE TIRE. I DO NOT FEEL THIS IS SAFE, AND MY LOCAL FIRESTONE STORE HAS SAID THEY WILL NOT DO ANYTHING TO REPLACE THESE TIRES. MY WIFE AND BABY RIDE IN THIS VEHICLE AND I DO NOT WANT ANYTHING TO HAPPEN TO THEM. I WOULD APPREICATE A RETURN E-MAIL ABOUT THIS !! MY E-MAIL - [email protected]( DOT NUMBER: TIRE SIZE: P235/75R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- SIERRA VISTA, AZ
I LIVE IN SOUTHERN AZ I WAS RETURNING FROM A TRIP. I WAS GOING 75 MPH WHEN I HEARD A THUMPING NOISE. PULLED OFF THE SIDE OF THE ROAD & DISCOVERED THE TREAD ON THE LEFT REAR TIRE HAD PEELED AWAY. DROVE 30 MILES BACK TO TUCSON & HAD SPARE PUT ON. WENT TO SEARS AND HAD TIRE REPLACED.( DOT NUMBER: TIRE SIZE: P23575R15 )
Source: NHTSA WEB SITE -
1997 MERCURY MOUNTAINEER- SANFORD, NC
THE FIRESTONE WILDERNESS AT 235/75/15 TIRE FAILED PRIOR TO RECALL NOTICE WHILE DRIVING, CONSUMER IS REQUESTING REIMBURSEMENT. *MJS
Source: RESULT OF A RECALL INVESTIGATION -
1997 MERCURY MOUNTAINEER- MIDDLETOWN, DE
VEHICLE EXPERIENCED FAILURE OF THE FIRESTONE WILDERNESS TIRES PRIOR TO RECALL NOTIFICATION, CONSUMER REQUESTING REIMBURSEMENT AND REPLACEMENT OF REMAINING TIRES (00T-005). *MJS
Source: RESULT OF A RECALL INVESTIGATION -
1997 MERCURY MOUNTAINEER- INDIANAPOLIS, IN
ABOUT 9 MONTHS AGO MY WIFE WAS DRIVING ON A HIGHWAY AT ABOUT 65 MILES PER HOUR WHEN TWO TIRES HAD THE TREAD DELAMINATION, SIMULTANEOUSLY (LUCKILY THE TIRES WERE BOTH ON TH REAR AND NO INJURIES RESULTED). RECENTLY I HAVE NOTED CONTROVERSY REGARDING THE TYPE OF DEFECT IN THESE TIRES AND BELIEVE THAT THE SIMULTANEOUS OCCURRENCE OF DELAMINATION MAY BE IMPORTANT. THE DAY WAS HOT AND SUNNY AND THE TIRES WERE BOTH AT THE SAME SPEED. I DO NOT HAVE DETAILS WITH ME, BUT HAVE THE DETAILS AVAILABLE (INCLUDING ONE DOT NUMBER) IF YOU ARE INTERESTED IN ADDITIONAL INFORMATION. DEAN RIEGER( DOT NUMBER: )
Source: NHTSA WEB SITE