1997 MERCURY MOUNTAINEER Complaints

I DON'T KNOW THAT IF THIS IS THE RIGHT PLACE I NEED TO BE, BUT MY SUV HAS QUITE A BIT OF RUST UNDERNEATH AND IN THE WHEELS, I CAN SCRATCH SOME OFF WITH CHIPPING COMING OFF, I HAVE MET WITH THE DEALERSHIP AND THE FORD REP, THEY SAY I HAVE SURFACE RUST AND IT WON'T RUST THREW THE STEEL, IN MY LIFE TIME, AND I AM UNEASE ABOUT THAT, MY SEAT BELTS HAVE A SMELL TO THEM AND I FEEL LIKE IT HAS HAD SOME WATER DAMAGED TO IT, BUT I DO NOT FEEL SAFE IN IT, THEY HAVE HAD TO REPLACE GASKETS, OIL PAN, CRANKSHAFT REAR SEAL, AND REAR MAIN SEAL, AND IT IS IN THE SHOP NOW FOR A POPING SOUND. I NEED TO KNOW WHAT I CAN DO NEXT TO GET THIS MATTER TAKEN CARE OF, I HAVE NEVER SEEN THIS MUCH RUST, CAN YOU PLEASE HELP ME, AND GIVE ME THE RIGHT DIRECTION TO GO NOW. I THANK YOU SO MUCH.

WHILE TRAVELING ENGINE WILL HESITATE OR STOP MOMENTARILY WHEN VEHICLE IS SLOWING OR STARTING TO ACCELERATE. MERCURY KNOWS OF THE PROBLEM, BUT DOESN'T KNOW HOW TO FIX IT. *AK.ET

WHILE DRIVING VEHICLE & ACCELERATING. STARTED TO APPLY BRAKES TO SLOW DOWN, BUT VEHICLE INCREASED IN SPEED. PUMPED BRAKES TO DECREASE SPEED. PROBLEM HAPPENED ONCE. TAKING VEHICLE TO DEALERSHIP TO CHECK. *AK

RADIATOR LEAKS AROUND THE PLASTIC TANK WHICH IS CONNECTED TO CORE OF RADIATOR. PROBLEM HAPPENS ONLY WHEN WEATHER IS COLD. ONCE VEHICLE HAD HEATED IT DID NOT LEAK. CONTACTED DEALERSHIP & INFORMED VEHICLE OUT OF WARRANTY & NO RECALLS OR BULLETINS ON VEHICLE. *AK *ML

AFTER GETTING MY MOUNTAINEER BACK FROM ACCIDENT RELATED REPAIRS I NOTICED THAT WHILE BACKING &/OR TURNING THERE WAS A POPPING SOUND FROM THE FRONT OF THE VEHICLE. ONE OF THE CONTROL ARMS WAS REPLACED DUE TO THE ACCIDENT, THE OTHER ONE WAS REPLACED IN 9/1999 & THE VEHICLE IS MAKING THE POPPING SOUND AGAIN.

WHILE PARKED VEHICLE CAUGHT FIRE INSIDE THE ENGINE COMPARTMENT. DEALER HAS REPAIRED THE VEHICLE. *AK *ML

AS I PARKED THE VEHICLE IN THE GARAGE, I NOTICED SMOKE COMING FROM UNDER THE HOOD. I EXITED THE VEHICLE AND OBSERVED FLAMES IN THE UPPER PART OF THE LEFT FRONT WHEEL WELL. I PUT OUT THE FIRE BUT WAS UNABLE TO OPEN THE HOOD. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DETERMINED THE FIRE HAD STARTED IN THE RELAY/FUSE BOX LOCATED IN THE LEFT REAR OF THE ENGINE COMPARTMENT. I ASKED BOTH THE DEALERSHIP AND MY INSURANCE COMPANY (UNITED SERVICES AUTOMOBILE ASSOCIATION), IF A RECALL OR TECHNICAL SERVICE BULLETIN AND BEEN ISSUED BY FORD CONCERNING THIS TYPE OF INCIDENT. I HAVE NOT RECEIVED A REPLY FROM EITHER. *AK

FIRESTONE WILDERNESS TIRES (P235/75R15) WERE SHOWING SIGNS OF TREAD SEPARATION ON ALL 5 TIRES, THE CONSUMER REPLACED THE TIRES AND IS REQUESTING REIMBURSEMENT. *SLC