2002 MERCURY MOUNTAINEER Complaints

2002 MERCURY MOUNTAINEER HINGES ON THE TAILGATE HAD SEPARATED RESULTING IN THE WINDOW SHATTERING.*MR THE WARNING LIGHT CAME ON, CONSUMER RELEASED AND CLOSED THE HATCH BACK AND THE WARNING LIGHT REMAINED ON. RETURNED TO THE REAR OF VEHICLE AND RAISED TAILGATE WINDOW WHICH SHOT OUT OF CONSUMER HAND AND SHATTERED INTO MANY PIECES. INSPECTION REVEALED ONE OF THE HINGES ON THE TAILGATE WINDOW HAD SEPARATED FROM THE CAR WHICH CAUSED THE WINDOW TO SHATTER. *BF *NM

DT: WHILE PUTTING NEW BRAKES PADS ON THE REAR OF MY VEHICLE MECHANIC FOUND THAT THE COILS AROUND SHOCKS WERE RUSTY, CORRODED, AND CRUMBLY. THE COILS FELL APART IN LARGE CHUNK'S IN THE MECHANIC'S HANDS.*AK

THE GEARS BEGAN MAKING A WHINING AND CLICKING NOISE AS SHIFTING OCCURED AT SLOWER SPEEDS. WE WERE ON A HIGHWAY FOR APPROXIMATELY 1 1/2 HOURS WHEN THE O/D OFF LIGHT STARTED FLASHING AND THE TRANSMISSION DOWNSHIFTED FROM 5 TH GEAR TO 4TH THE REMAINDER OF THE WAY. THE WORDS "CHECK TRANSMISSION" CAME ON THE ODOMETER SCREEN. *AK

A SUDDEN THUNK IN THE TRANSMISSION AND O/D LIGHT CAME ON. BY THE NEXT STOP, IT WOULD NOT SHIFT PROPERLY. *NM

WHEN THE VEHICLE IN PUT INTO DRIVE FROM PARK, THE VEHICLE JUMPS FORWARD EVEN THOUGH THE GAS HAS NOT BEEN APPLIED. THE PROBLEM WAS REPORTED TO THE DEALER WHO STATED THEY REPROGRAMMED THE VEHICLE COMPUTER.

REAR LIFT GATE PANEL BELOW GLASS HAS DEVELOPED A CRACK. THIS LIFT GATE HAS BEEN RECALLED BUT DEALER STATES THE CRACKED PANEL IS NOT PART OF THE RECALL. TWO DEALERS HAVE SAID THIS PROBLEM HAS OCCURRED IN OTHER VEHICLES. HAS NOT YET BEEN REPAIRED. ALSO TRANSMISSION TROUBLE. DEALER SAID NEEDED TO REPLACE AT COST OF $3200.00. DEALER CHARGED $80.00 TO TELL ME IT NEEDED FIXED. TOOK TO TRANS. REPAIR SHOP TO REPAIR AT COST OF $1300.00. THIS MONTH I HAVE ALSO HAD TO REPLACE THE IDLER PULLEY, EGR VALVE, AND THE ELEC REAR WINDOW IS NOT FUNCTIONING. *JB

2002 MERCURY MOUNTAINEER- AUTOMATIC TRANSMISSION NEEDED A TOTAL REBUILD AT 40,000 MILES. *JB

THE BOTTOM FRAME THAT SUPPORTS THE WINDOW OF THE HATCH IS CRACKED RIGHT DOWN THE MIDDLE. OWNER CONTACTED THE DEALER AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. *AK

I OWN A 2007 MERCURY MOUNTAINEER WITH 46,000 MILES. WITHOUT WARNING THE TRANSMISSION STARTED NOT SHIFTING FROM GEAR TO GEAR. THE COMPUTER INDICATED "CHECK TRANSMISSION" AND THE OVERDRIVE OFF LIGHT BEGAN TO FLICKER. I PROMPTLY STOPPED THE VEHICLE AND CALLED FOR A ROLL BACK TO HAVE IT TAKEN TO A TRANSMISSIN SHOP.($80 TOW FEE) THE SHOP DIAGNOSED THE PROBLEM AS 3RD GEAR WRONG RATIO. THE SHOP OWNER SAID THAT HE THOUGHT IT WAS A BROKEN SPRAG. HE REPLACED THE TRANSMISSION WITH A FORD FACTORY REMANUFACTURED UNIT AT THE COST OF $2813.00. I HAVE SINCE HEARD THAT THERE IS A PROBLEM WITH THE TRANSMISSIONS IN THE 2002 FORD MODEL SUV'S AS WELL AS IN THE MERCURY'S. IS THERE ANYTHING BEING DONE TO HOLD THE MANUFACTURE LIABLE FOR THE EXPENSES INCURRED? *AK

2002 MERCURY MOUNTAINEER DRIVE TRAIN SLIPS, CAUSING SUDDEN JUMPS AND JERKS FROM; STARTS, SLOW DOWN / ACCELERATION, REVERSE TO DRIVE. BOUGHT CAR FOR WIFE FOR SAFE AWD SYSTEM FOR SNOW AND SLICK ROADS, WIFE DOES NOT FEEL SAFE AS LURCHING FROM STOPS ALMOST CAUSED HER TO CAUSE A REAR END ACCIDENT. CAR HAS 65,000 MILES HAD TRANS AND FRONT REAR DIFF OIL CHANGED HELPED FOR ABOUT A WEEK. IS IT POSSIBLE TO REPLACE 2002 TRANS WITH 2005 TRANS AS THEY SEEM TO BE RATED BETTER?*AK