2002 MERCURY MOUNTAINEER Complaints

MOUNTAINEER STARTED TO MAKE SQUEELING SOUND. I THOUGHT IT WAS JUST THE BELT SQUEELING, SO I TOOK TO LOCAL MECHANIC. MECHANIC TOLD ME THE BEARING INSIDE ALTERNATOR WAS FAILING. CAR WAS BOUGHT AS IS FROM CITRUS FORD, ONTARIO, CA. THERE WAS 30 DAY WARRANTY, BUT INCIDENT DIDN'T OCCUR UNTIL AFTER 30 DAYS WAS UP. POWER TRAIN WARRANTY WAS ONLY 3YR. 36,000 MILE. THE CAR HAS LESS THAN 56000 MILES WHEN ALTERNATOR BEARING WENT BAD. THIS COST ME $256 FOR THE PART TO BE REPLACED, PLUS LABOR.*AK

AFTER THE DEALERSHIP PERFORMED THE LIFTGATE/GLASS BRACKET RECALL 01I010000 THE HATCH DOOR SHIFTED WHEN OPENED AND THE ENTIRE CARGO DOOR ALIGNMENT IS OFF. THE VEHICLE BEEN BACK TO THE DEALERSHIP 3 TIMES SINCE THE RECALL WAS PERFORMED. THE PROBLEM HASN'T BEEN CORRECT THUS FAR. *NM

THE LIFTGATE WAS MADE OUT OF PLASTIC AND HAD STRESS FRACTURERS FROM TOP TO BOTTOM, WHICH WAS CAUSED BY CONSTANTLY OPENING AND CLOSING. THE LIFTGATE WAS NOT DURABLE ENOUGH TO BE CLOSED WITH FORCE OR WINDOW WOULD SHATTER. VEHICLE WAS TAKEN TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK

UPON AWAITING PARTS TO HAVE THE REAR LIFTGATE GLASS RECALL 04V442000 REPAIRS PERFORMED THE GLASS DROPPED DOWN INTO THE STRUCTURE ABOUT 1 1/2 INCHES WHICH CAUSED STRESS ON THE TRIM BELOW THE GATE WINDOW, RESULTING IN THE TRIM BREAKING. MANUFACTURER WAS AWARE OF THIS PROBLEM DUE TO NUMEROUS COMPLAINTS BEING FILED, BUT THEY WERE NOT WILLING TO REPAIR THE TRIM.*AK

NHTSA CAMPAIGN 01I010000; FORD ISSUED A LIFTGATE GLASS RECALL. THIS VEHICLE IS INCLUDED IN THE RECALL, BUT THE DEALER STILL DOES NOT HAVE THE PARTS AVAILABLE IN ORDER TO REPAIR THE VEHICLE. *JB.....*AK

AFTER HAVING THE RECALL FOR THE LIFTGATE REPAIRED, THE PLASTIC IS BEGINNING TO CRACK. THE CONSUMER STATES THAT THE VEHICLE WAS NOT HAVING ANY PROBLEMS PRIOR. *JB.........*AK

SUDDEN FLOW OF VERY HOT AIR FORM THE AIR VENTS. *BF THE PROBLEM HAPPENED WHEN THE AIR CONDITION WAS OFF AND THE AIR BLOWER OR FAN WAS TURNED ON. HOWEVER THE PROBLEM NOW HAPPENS WHEN THE AIR CONDITION IS ON. *JB

THE WINDSHIELD WIPERS WORK VERY SLOW AND THE WASHER SPRAYS ALL OVER THE WINDSHIELD AND WILL NOT STOP. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO REPLACED, THE MULTI FUNCTION SWITCH, AND THE PROBLEM CONTINUES. *NM THE PROBLEM RECURRED. THE CONSUMER WAS TOLD ON TWO OCCASIONS THAT THE PROBLEM WAS UNABLE TO BE DUPLICATED. THE CONSUMER WAS ALSO INFORMED THAT THE MICRO PROCESSOR ASSEMBLY NEEDED TO BE REPLACED. CURRENTLY THE PROBLEM COULD NOT BE DUPLICATED. *SC *JB

TRANSMISSION: UPON PARKING THE VEHICLE CONSUMER HEARD A NOISE. VEHICLE VIBRATED, UPON TRYING TO USE THE VEHICLE AGAIN THE GEARS WOULD NOT GO INTO REVERSE OR DRIVE. *AK

CONSUMER CALLED AND REQUESTS SEVERAL TIMES FOR CERTAIN PARTS. IT HAS BEEN SEVERAL MONTHS AND DEALER HAS NOT RESPONDED. CONSUMER WAS WAITING TO GET VEHICLE SERVICED.*AK