2002 MERCURY MOUNTAINEER Complaints

CONSUMER NOTICED THAT THE TAIL LIGHTS WERE INOPERATIVE. THE TAIL LIGHTS STAYED ON WHILE THE VEHICLE WAS TURNED OFF. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

THE FIRST TIME IT WINDSHIELD WIPERS FAILED WAS IN SEPT. 2004. I WAS DRIVING HOME FROM WORK ( IT WAS RAINING) THE WIPERS WERE WORKING FINE, THEN THEY BEGAN TO MOVE VERY SLOW AND WINDSHIELD WASHER FLUID BEGAN TO SQUIRT OUT. I HAD TO PULL OVER TO THE SIDE OF THE ROAD BECAUSE I COULDN'T SEE OUT OF THE FRONT WINDOW. I WAITED UNTIL THE RAIN SLOWED DOWN AND PRECEDED HOME WITH THE WIPERS MALFUNCTIONING. SINCE THE FIRST INCIDENT THE WIPERS WILL WORK FINE FOR THE FIRST 10,15,20 MINUTES AND START DOING THE SAME THING. THE VEHICLE IS AT REEDMAN MERCURY SERVICE CENTER IN LANGHORNE PA. AS THIS LETTER IS BEING WRITTEN. THEY TELL ME THAT THERE HAS BEEN PROBLEMS WITH THE MULTI FUNCTION SWITCH IN MERCURY PRODUCTS. THEY ARE GOING TO REPLACE THIS SWITCH FOR $220.00 MUCH TO MY DISAPPOVAL. THIS IS A SAFTEY ISSURE THAT SHOULD BE TAKEN CARE OF BY MERCURY. *JB

WHEN SHUTTING MY REAR HATCH ON MY 2002 MERCURY MOUNTAINEER MY LIFT CRACKED UNDERNEATH THE WINDOW. WHEN I CONTACTED FORD THEY SAID THAT I WOULD HAVE TO PAY FOR THIS - I COULD NOT AFFORD IT. THEN MY HATCH WAS HARDER AND HARDER TO CLOSE. ONE DAY WHILE TRYING TO SHUT IT THE ENTIRE WINDOW AND HATCH FELL ON MY HEAD THE LATCH CAME UNDONE. NOW I HEAR THE CYLINDER ARE A DEFECT WHAT ABOUT THE ENTIRE HATCH. THIS WHOLE UNIT IS A DEFECT.*AK

THE TRANSMISSION SLIPS. I WAS STOPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I PUT MY FOOT ON THE GAS BUT THE VEHICLE DID NOT MOVE. I COULD HEAR THE ENGINE REV, BUT IT WAS A FEW SECONDS BEFORE THE VEHICLE MOVED. THIS HAS HAPPENED 4 TIMES IN 2 MONTHS. THE PRIOR OWNER TRADED THE VEHICLE IN DUE TO THIS PROBLEM, SHE INFORMED THE DEALERSHIP OF THE PROBLEM AND REQUESTED THAT THEY FIX IT BEFORE SELLING THE VEHICLE.*AK

1.) WOULD FEEL VIBRATIONS DURING SHIFTS, CAR WOULD NOT NOT SHIFT 2.) TRUCK RENDERED UNDRIVABLE ON FIRST INCIDENT 8/02, SECOND INCIDENT 8/03 CAUGHT EARLY. 3.) TORK CONVERTER REPLACED BOTH TIMES. *AK

ABS LIGHT HAS CAME ON 4 TIMES IN 2 YEARS I HAD THE ABS SENSOR REPLACED EVERY TIME THE TRUCK HAS ONLY 35450 MILES ON IT. I PAID OVER $31000 FOR THIS TRUCK AND I HAVE HAD MORE TROUBLE WITH IT THAN ANY TRUCK I HAVE EVER HAD IN THE PAST. *NM

OUR 2003 MERCURY MOUNTAINEER REAR DIFFERENTIAL NEEDED REBUILDING IN MAY 2003 AT 35,500 MILES. NOW IT NEEDS TO BE REBUILT AGAIN AT 55,000 MILES. ALL BEARINGS AND CONES WERE REPLACED BOTH TIMES. *AK

I PURCHASED MY 2002 MOUNTAINEER ON JUNE 20, 2004. WHEN I AM DRIVING AND HIT THE SPEED OF 75 MPH I HEAR A LOUD WHISTLING SOUND AND THE ONLY WAY TO GET RID OF THE NOISE IS TO REDUCE MY SPEED TO UNDER 75 MPH. I HAVE SPOKEN WITH ANOTHER PERSON WHO OWNS THE SAME SUV AND HE HAS THE SAME PROBLEM ONLY ON A LARGER SCALE. HE HAS HAD THE WEATHER STRIPPING REPLACED TWICE AND STILL THE NOISE REMAINS. I WILL BE TAKING IT IN SOON TO HAVE IT CHECKED OVER SINCE I AM ALSO HAVING ANOTHER PROBLEM WHEN I STOP AND APPLY THE BRAKES (LOUD SQUEAKING NOISE). *JB

THE REAR WINDOW SHATTERED WHILE TRYING TO CLOSE IT. PRIOR TO THE GLASS SHATTERING THE LEFT STRUT CAME APART FROM THE WINDOW. THE CONSUMER REPLACED IT INTO PLACE AND ATTEMPTED TO CLOSE THE WINDOW WHEN IT SHATTERED. PE04045.PCO. *AK

REAR WINDOW SHATTERRED WHILE CLOSING THE REAR HATCH DOOR. DEALER WAS NOT NOTIFIED. *AK PE04045.PCO