2004 MERCURY MOUNTAINEER Complaints

TL* THE CONTACT OWNS A 2006 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED. HOWEVER, THE VEHICLE FAILED TO ACCELERATE PAST 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE POWER TRAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.

THIS WILL NOW BE THE 5TH TIME WE HAVE REPLACED A BALL BEARING IN THIS [XXX] TRUCK ... THE FRONT DRIVER TWICE THE FRONT PASSENGER ONCE AND NOW THIS IS THE SECOND TIME FOR THE BACK DRIVER! THIS IS HORRIBLE! THERE HAS TO BE MORE OF AN ISSUE THEN JUST THAT IF IT KEEPS HAPPENING! I WILL BE CONTACTING MERCURY AND I PRAY SOMETHING GETS DONE! THIS IS NOT A CHEAP FIX EITHER! AND WHEN IT HAPPENS IT IS LIKE THE TIRE IS ABOUT TO FALL OFF IT WOULD IF THERE WEREN'T LUG NUTS ON IT! BY FAR THE WORST SUV I HAVE HAD! 1000S OF DOLLARS TO FIX IT AND IT JUST KEEPS HAPPENING WHY AND WHY HASN'T THERE BEEN A RECALL ON THIS?? *TR

TRANSMISSION SOLENOIDS THREE TIMES, PAINT COMING OFF, PASSENGER SEAT TRIM CAME OFF, CRACKED REAR LIFT GATE, PASSENGER FRONT AND REAR DOOR WINDOWS, AND DRIVER SIDE REAR DOOR WINDOW DO NOT WORK. *TR

I TOOK MY CHILDREN TO DAYCARE CAME HOME AND PARKED IN THE DRIVEWAY. I CAME BACK OUT TWO MINUTES LATER AND THERE IS GLASS ALL OVER. THE BACK HATCH WINDOW EXPLODED, IT LOOKS LIKE IT GOT REALLY HOT AS SOME OF THE PLASTIC TRIM IS MELTED. *TR

COLUMN MOUNTED GEARSHIFT SELECTOR BROKE OFF WHEN MOVING IT FROM DRIVE TO PARK. *TR

I HAD PICKED UP MY KIDS FROM DAYCARE AND I PUT MY VEHICLE IN REVERSE AND BACKED UP. WHILE BACKING UP I HEARD A LOUD POP AND I GOT OUT TO SEE BUT THERE WAS NOTHING VISIBLE. SO I PUT THE VEHICLE IN DRIVE AND AS I WAS GOING DOWN THE STREET MY VEHICLE AXLE BROKE AND MY TRUCK HIT THE STREET IN THE MIDDLE OF TRAFFIC. I TOOK IT TO THE FORD DEALERSHIP AND THEY SAID IT WAS MY AXLE AND MY DIFFERENTIAL HAD BROKEN ALSO, AM I AM LUCKY THAT I DIDN'T HAVE A BAD ACCIDENT WITH THE EXTEND OF THE DAMAGE OF THE DIFFERENTIAL. AFTER I FIXED THAT AND IT COST $2900. THAT STILL DID NOT FIX THE PROBLEM AND I HAD TO REPLACE THE TRANSFER CASE. THEN ALL THREE OF MY CADILLAC CONVERTERS HAD TO BE REPLACED. I HAVE HAD PROBLEM AFTER PROBLEM AND OH YEAH THE BACK REAR GATE HAS BEEN CRACKED LIKE THE MONTH AFTER I BOUGHT IT. *TR

PLASTIC/FIBERGLASS LIFTGATE CRACKED AROUND EMBLEM. THIS PROBLEM STARTED A FEW YEARS AGO AND HAS COMPLETELY CRACKED IN HALF. FORD EXPLORER HAD THE SAME PROBLEM AND HALF OF IT FLEW OFF WHILE DRIVING VEHICLE IN COMMUTE TRAFFIC....SEEMS THIS WOULD POTENTIALLY OPEN FAMILY MEMBER UP TO LEGAL LITIGATION IF THIS PART CAUSED AN ACCIDENT. THIS IS AN ONGOING PROBLEM WITH THIS VEHICLE AND SIMILAR WITH DIFFERENT NAME PLATE. THIS IS THE SECOND VEHICLE THAT THIS HAS HAPPENED TO IN OUR FAMILY. FIRST A FORD EXPLORER XLT AND NOW THE MERCURY MOUNTAINEER. FORD IS AWARE OF THIS PROBLEM AND HAS ELECTED TO ADDRESS THIS ISSUE. BODY FLEX AT THE LIFTGATE CAUSES GREAT STRESS TO PLASTIC/FIBERGLASS LIFTGATES. JUST LOOK AROUND AT FORD AND MERCURY AND LOOK AT LIFT GATE.....NOT HARD TO MISS.... *TR

REAR HATCH HINGE BROKE WHILE OPENING BACK GLASS OF HATCH, NEARLY FELL ON SPOUSE WHILE OPENING. *TR

USING CRUISE CONTROL GOING DOWN A SLIGHT GRADE THE ENGINE DIED. THIS HAS HAPPENED MULTIPLE TIMES IN THE LAST FEW MONTHS, SO NOW I KNOW TO PUT THE VEHICLE IN NETURAL WHILE STILL MOVING AND RE-START THE ENGINE, THEN PULL BACK DOWN INTO DRIVE. THIS ISN'T EASY TO DO, SO BE CAREFUL NOT TO PUT IN REVERSE OR PARK WHILE TRYING TO RE-START THE ENGINE. *TR

THIS IS NOT THE FIRST TIME THIS HAS HAPPENED! WE WERE DRIVING WHEN MY HUSBAND SET THE CRUISE CONTROL AND IT STALLED OUR VEHICLE! HE SET IT FOR 45 MPH AND IT JUST SHUT THE CAR DOWN! THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WE SET IT FOR 35 MPH AND IT STALLED THE VEHICLE WE NOTIFIED THE COMPANY WE GOT THE CAR FROM AND THEY TOLD US THERE WAS NOTHING WRONG WITH IT WHEN THEY DROVE IT AND SET THE CRUISE CONTROL! WE TOLD THEM THAT IT HAPPENED SEVERAL TIMES! AND I REFUSE TO PAY FOR SOMETHING NOW THAT MY CAR IS NO LONGER UNDER WARRANTY WHEN THE PLACE I GOT THE SUV FROM WAS AWARE OF THE ISSUE, I SEEN THAT THERE WERE A LOT OF OTHER COMPLAINTS ABOUT THIS HAPPENING, WHAT IS MERCURY WAITING FOR? SOMEONE TO GET KILLED!! *TR