2002 MERCURY MOUNTAINEER Complaints

AT 43577 MILES I AM HAVING TO REPLACE MY REAR-END. THIS IS GOING TO COST APPROXIMATELY. 1500.00. ALSO ABS SENSOR HAS TO BE REPLACED. *LA

PROBLEMS WITH VEHICLE'S TRANSMISSION AT VARIOUS SPEEDS. *MR THE ENGINE REMAINED SLIPPING, JUMPING, AND MAKING NOISES, THE REAR WINDOW DID NOT HOLD AND FELL ON THE CONSUMERS HEAD, THE STEERING COLUMN LOCKS, THE FUEL ENGINE READ EMPTY AND THE LIGHT WAS ON, THE INTERIOR COAT HOOKS HAD COME OUT OF THE WALLS, AND THE TRANSMISSION WAS JUMPING, CLUNKING, AND SLIPPING. *SC DUP OF 10022342_PCO

AT 34,365 MILES WE HAD TO REPLACE THE REAR END. IT WAS COVERED BY WARRANTY. NOW AT 58,472 MILES WE ARE HAVING TO REPLACE IT AGAIN. THIS TIME IT WILL COST APPROXIMATELY $1400.*AK

WHILE CLOSING THE REAR DOOR THE WINDOW BROKE. THE DRIVER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE WINDOW NEEDED TO BE REPLACED DUE TO WORN PARTS. *NM PE04045_PCO PHONECON CONFIRMED RELATED TO INVEST.

WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE CONSUMER MANAGED TO PULL OVER TO CHANGE TIRE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. GOODYEAR#P24570R16 PLEASE PROVIDE THE DOT NUMBER AND MODEL NAME OF TIRE.*AK

WHILE DRIVING ON A NEIGHBORHOOD ROAD THE ENTIRE ACCELERATOR ASSEMBLY FELL OF ONTO THE FLOOR. I FOUND NO EVIDENCE OF THE NUTS USED TO AFFIX THE ASSEMBLY TO THE FIRE WALL. HAD THIS OCCURRED ON INTERSTATE DRIVING OR IN HEAVY CITY TRAFFIC AN ACCIDENT COULD HAPPEN. *AK

FROM THE TIME THE CONSUMER PURCHASED THE VEHICLE THERE HAVE BEEN PROBLEMS WITH IT. THE TRANSMISSION IN THE VEHICLE MADE A LOUD CLUNKING SOUND. THE DEALER REPLACED THE TRANSMISSION ONCE BUT THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE HEAD LINER ON THE CEILING FELL DOWN. *JB

I WAS MAKING SURE ALL THE DOORS OF MY 2002' MOUNTAINEER WERE CLOSED AND WHEN I SHUT THE BACK LIFT GATE ONE OF THE CONNECTING BRACKETS CAME OUT OF PLACE AND CAUSED THE WHOLE THING TO SHATTER A SPRAY GLASS IN MY FACE. I HAD GLASS STUCK IN MY SCALP AND HAD TO WASH OUT MY EYES FOR 4 HOURS AS WELL AS MY HANDS AND FACE BEING CUT. I READ ON YOUR WEBSITE THAT THIS IS A KNOW DEFECT BY FORD, I CONTACTED FORD ON THIS AND THEY BASICALLY TOLD ME SINCE MY CAR WAS OUT OF WARRENTY THEY DONT CARE AND THE PART COST OVER $1200 TO BE REPLACED - BECAUSE THE WAY IT WAS DESIGNED YOU CANNOT GET JUST THE GLASS I NEED BODY PARTS TOO.*AK PE04045.PCO

PASSENGER-SIDE LIFT CYLINDER BRACKET BECAME DETACHED. AS I WAS CLOSING THE LIFTGATE GLASS, THE WINDOW EXPLODED AND THE METAL PIECE FELL TO THE GROUND. I SUSTAINED A MINOR CUT TO MY ANKLE. THE DEBRIS FIELD WAS AS FAR AS 10FT. FORTUNATELY, MY SONS WERE NOT INJURED. THE VEHICLE IS OUT OF WARRANTY, BUT MY INSURANCE COMPANY HAS ADVISED ME THAT I CAN TAKE IT INTO THE DEALER. *AK PE04045.PCO

AS I WAS DRIVING, ALL 5 OF THE TIRE STUDS ON MY 2002 MERCURY MOUNTAINEER BROKE, WHICH THEN CAUSED MY FRONT PASSENGER SIDE WHEEL TO FALL OFF. WHEN THE TIRE FELL OFF IT TORE THE FENDER OF MY CAR. THERE WAS NO DAMAGE TO THE TIRE OR HUB CAP. *JB