2002 MERCURY MOUNTAINEER Complaints

THE PROBLEM I HAVE IS THAT THE OIL FILTER DRAIN SLEEVE HAS CUT INTO THE OIL PRESSURE SENCER WIRE CLUSTER SO MY CAR IS READING LOW OIL PRESSURE BUT HAS SUFFENCT PRESSURE

MY HUSBAND WENT OUT TO WIPE OFF THE CARS OF SNOW THIS MORNING IN OUR DRIVEWAY, AND WENT TO OPEN THE BACK WINDOW OF OUR 2002 MERCURY MOUNTAINEER TO GET SOMETHING OUT. WHEN HE WENT TO CLOSE THE WINDOW, EVEN BEFORE HE ACTUALLY CLOSED IT, THE WINDOW EXPLODED AND SHATTERED EVERYWHERE. NO FORCE OR ANYTHING WAS USED IN CLOSING THE WINDOW, JUST A SUDDEN EXPLOSION OF GLASS. *TR

DEXTERO DHT2 TIRE P245/70R16 106T THIS TIRE I PURCHASED AT WALMART MARCH 2013. I HAVE HAD PROBLEMS WITH SLIDING NOT GRIPPING THE PAVEMENT ALSO LOOKS LIKE THE BULGE OUT. I HAVE CALLED WALMART THEY SAID THEY PROBABLY NEED BALANCED OR ROTATED SO THEY DID THIS STILL DOING THE SAME THING. I CALLED THEM THEY SAID THEY NEED THEIR TIRE SPECIALIST TO LOOK IT OVER. ALSO TOLD ME THERE WAS NO RECALL ON THIS TIRE. I COULD NOT EVEN FIND THIS TIRE ON THE RECALL LIST I ASSUME ITS FROM CHINA. THE TIRE SPECIALIST TOOK MEASURMENTS OF TIRE AND HAD TO TALK WITH ANOTHER SPECIALIST ABOUT WHAT TO DO IF ANYTHING THEY SAID. I FEEL UNSAFE DRIVING WITH THESE TIRES AND WANTED TO SEE WHAT I COULD DO FROM HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

HELLO AND GOOD DAY, WHEN I 1ST PURCHASED MY MOUNTAINEER (PURCHASED USED WITH APPROX 119,000 MILES) I TOOK IT TO GET IT WASHED. WHEN I WAS GETTING IT WASHED THE REAR HATCH PANEL (THE RECTANGULAR PANEL UNDER THE GLASS WITH THE MAKE AND MODEL NAME) CRACKED AND BROKE APART. I TRIED TO CONTACT FORD AND MERCURY CONCERNING THIS TO EXPLAIN WHAT HAPPENED AND HOW PART OF THE CAR LITERALLY FELL OFF. THEY INFORMED ME THAT THEY WOULD NOT RECALL THIS BUT THAT I COULD TAKE IT TO MY LOCAL DEALER AND THEY COULD FIX IT FOR $750! I DID RESEARCH TO FIND, LITERALLY, THOUSANDS OF COMPLAINTS ABOUT THE SAME EXACT PROBLEM. PEOPLE'S REAR HATCH PANELS ARE FALLING OFF WHILE DRIVING ALL THE TIME, I SEE IT ON THE ROAD ALOT. SINCE THE PANEL FELL OFF, THE RETAINING METAL PIECE THAT HOLDS THE REATCH HATCH CLASP IN PLACE TO THE DOOR, IT RUSTING OFF. THIS IS BECAUSE THE PANEL IS BROKEN OFF AND WATER/ICE HAS RUSTED THE AREA, WHERE USUALLY WATER AND ICE COULD NOT REACH IT. THIS SMALL PROBLEM IS NOT CAUSING MULTIPLE PROBLEMS. I AM CONCERNED THAT MORE OF MY REAR PANEL WILL FLY OFF WHILE DRIVING AND CAUSE AN ACCIDENT I AM CONCERNED THAT MY REAR HATCH PANEL WILL COME OPEN WHILE DRIVING (THE CLASP COULD RUST OFF ANYTIME) AND CAUSE AN ACCIDENT OR IT WILL FLY OPEN AND STUFF WILL FLY OUT OF MY CAR AND THEN CAUSE AN ACCIDENT I AM CONCERNED THAT MY PANEL WILL OPEN WHILE PARKED AND MY CAR /POSSESSIONS WILL BE STOLEN I AM CONCERNED THAT THE DOOR CLASP WILL CAUSE MY CAR ALARM (FACTORY) TO GO OFF AND RUN MY BATTER DOWN AND/OR SHORT OUT MY ELECTRICAL SYSTEM. BELOW IS A LINK TO ONE FORUM WITH OVER #450 PEOPLE COMPLAINING ABOUT THE SAME PROBLEM HTTP://WWW.TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/LAWSUIT-NEWS/1223-FORD-CRACKED-TAILGATE-CLASS-ACTION-LAWSUIT THANK YOU FOR YOUR TIME. *TR

THE SPEED CONTROL DEACTIVATION SWITCH WAS REPLACED IN MY 2002 MERCURY MOUNTAINEER BY A LOCAL DEALER AFTER THE ORIGINAL RECALL WAS ISSUED [FORD RECALL CAMPAIGN NUMBER 09S09]. APPROXIMATELY 6 MONTHS AGO, THE LOW BRAKE FLUID LIGHT BEGAN TO ILLUMINATE. OVER TIME, THE CAUSE OF THE BRAKE FLUID LOSS BECAME OBVIOUS AS THE BRAKE FLUID BEGAN TO VISIBLY LEAK FROM THE NEW SPEED CONTROL DEACTIVATION SWITCH. PRESENTLY, THE LOW BRAKE FLUID LEVEL LIGHT ILLUMINATES EVERY THREE TO FOUR DAYS WITH MINIMAL DRIVING. THE BRAKE FLUID RESERVOIR REQUIRES APPROXIMATELY ONE QUARTER OF ITS CAPACITY UPON EVERY OCCURRENCE. IT APPEARS THAT THE REPLACEMENT SPEED CONTROL DEACTIVATION SWITCH MAY BE FAULTY AS WELL. HOPEFULLY, THIS IS A RARE OCCURRENCE, BUT IN CASE IT BECOMES MORE WIDE SPREAD, I WANTED TO BRING THE ISSUE TO SOMEONE'S ATTENTION. *TR

THE SHIFT LEVER SNAPPED OFF, IN REVERSE, WHILE ATTEMPTING TO PUT INTO PARK. THE LEVER BROKE IN SUCH A WAY THAT THE VEHICLE WAS STUCK IN GEAR WITH NO MEANS TO PUT IN PARK. THE BASE OF THE LEVER THAT OPERATES THE GEAR CHANGE MECHANISM APPEARS TO BE MADE OF POROUS METAL. I WAS FORCED TO LEAVE MY VEHICLE IN REVERSE, WITH THE KEYS STUCK IN THE IGNITION, UNTIL I WAS ABLE TO ARRANGE A TOW. THANKFULLY I WAS NOT IN TRAFFIC, ON A HILL WHEN THIS HAPPENED. I WAS ABLE TO PLACE SOME ITEMS BEHIND THE WHEELS TO PREVENT ROLLING (EMERGENCY BRAKE DOES NOT WORK WELL). THIS APPEARS TO BE A COMMON PROBLEM AS THERE ARE NUMEROUS DOCUMENTED COMPLAINTS (ENOUGH THAT A PARTS MANUFACTURER HAS COME UP WITH A MORE DURABLE REPLACEMENT PART). *TR

I GOT INTO MY MOUNTAINEER AND NOTICE A FAMILIAR RUMBLE. MY WHEEL BEARINS WENT BAD AGAIN! I WILL BE REPLACING THESE FOR THE 4TH TIME NOW. THIS IS ON TOP OF HAVING TO HAVE THE TRANSMISSION REBUILT TO THE TUNE OF $3700. I LOVE TO DRIVE THIS CAR BUT IT CONSTANTLY NEEDS REPAIRS AND THE REPAIRS NEED REPAIRS. I CAN NOT AFFORD A NEW CAR BUT I CAN'T KEEP FIXING THIS ONE!!! I HAVE ALSO HAD TO REPLACE THE INTAKE MANIFOLD ONLY TO FIND OUT FORD HAD A FLY BY NIGHT LAW SUIT AND NEVER NOTIFIED PEOPLE TO HAVE THERE INTAKES CHECKED SO THAT WAS ANOTHER $300 JUST FOR THE PART. I THINK FORD SHOULD HELP US OUT THAT HELPED THEM OUT. *TR

MY MOTHER WAS AT HER PARENTS' HOUSE AND OPENED THE REAR GLASS PORTION OF THE LIFT GATE. UPON DOING SO, ONE OF THE LIFT GATE CYLINDERS DETACHED FROM THE GLASS. SHE WENT INSIDE TO GET HER FATHER TO COME OUTSIDE AND SEE IF HE COULD FIX THE ISSUE. WHEN HE ATTEMPTED TO LIFT THE GLASS, IT SHATTERED INSTANTLY LEAVING CUTS ALL OVER HIS BODY. I CALLED FORD ABOUT THIS ISSUE AND WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT THIS BECAUSE THE RECALL THAT ADDRESSES THIS ISSUE HAD ALREADY BEEN PERFORMED ON THE VEHICLE (NHTSA CAMPAIGN ID NUMBER: 01I010000). *TR

I PULLED INTO A PARKING LOT AND HAD THE ENGINE RUNNING WHILE IT WAS STILL IN DRIVE. I HAD MY FOOT ON THE BRAKE PEDAL AND WAS LOOKING THROUGH THE CENTER CONSOLE TO FIND MY PHONE. AFTER FINDING MY PHONE, I SHUT THE VEHICLE OFF AND PULLED THE KEY OUT OF THE IGNITION. I RETURNED TO THE VEHICLE ROUGHLY 45 MINUTES LATER TO FIND THAT I HAD LEFT THE VEHICLE IN DRIVE AND IT HAD ALLOWED ME TO SHUT THE ENGINE OFF AND REMOVE THE KEY FROM THE IGNITION WHILE IT WAS STILL IN DRIVE. LUCKILY, THE PARKING LOT WAS LEVEL AND THE VEHICLE DID NOT ROLL AWAY. EVER SINCE THAT DAY, THE VEHICLE WILL ALLOW ME TO REMOVE THE KEY FROM THE IGNITION, REGARDLESS OF WHAT POSITION THE SHIFT LEVER IS, AS LONG AS THE ENGINE IS TURNED OFF. *TR

I WAS PARKING THE CAR WHEN THE GEAR SHIFT STICK BROKE AND ENDED IN MY HAND THE WHOLE PART. *TR